Current jobs related to Dispatcher, Customer Service Specialist - Aurora - PartsSource
-
Dispatcher
4 weeks ago
Aurora, United States The Parking Spot Full timeSince its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 airports, over 2,000 employees nationwide and 2 incredibly strong brands – The...
-
Police Dispatcher
4 days ago
Aurora, Colorado, United States University of Colorado Full timeJob Title: Police DispatcherAs a Police Dispatcher, you will play a critical role in maintaining the safety and security of the University of Colorado Anschutz Medical Campus. Your primary responsibility will be to receive and respond to emergency calls, dispatching police officers and other personnel as needed. You will also be responsible for monitoring...
-
Customer Service Representative
4 weeks ago
Aurora, United States Johnson Controls International Full timeOur Customer Service Agents will serve as Emergency Dispatch Operators, monitoring systems for alarm signals and responding to alarms using the information provided in instruction screens. You will learn about the dispatch operator role and standard Customer Service Representative, Customer Service, Representative, Manufacturing, Retail, Dispatch
-
Customer Service Representative
3 weeks ago
Aurora, United States Johnson Controls Full timeJob DescriptionJob DescriptionCustomer Service Agents and/or Dispatchers Needed: Starting at $16-$18 hourly based on experience! Looking for advancement and a raise? This position has a built in promotion program that will allow you to earn 2 raises in your first six months! What you will doOur Customer Service Agents will serve as Emergency Dispatch...
-
Alarm Dispatcher and Responder
3 weeks ago
Aurora, Illinois, United States Alarm Detection Systems Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Alarm Dispatcher and Responder to join our team at Alarm Detection Systems. As a key member of our operations team, you will be responsible for responding to alarm signals in a timely manner, providing exceptional customer service, and working collaboratively with our Central Station...
-
Customer Service Representative
3 weeks ago
Aurora, United States Johnson Controls Full timeCustomer Service Agents and/or Dispatchers Needed:Starting at $16-$18 hourly based on experience! Looking for advancement and a raise? This position has a built in promotion program that will allow you to earn 2 raises in your first six months!What you will doOur Customer Service Agents will serve as Emergency Dispatch Operators, monitoring systems for alarm...
-
Customer Service Representative
3 weeks ago
Aurora, United States Johnson Controls Full timeJob DescriptionCustomer Service Agents and/or Dispatchers Needed:Starting at $16-$18 hourly based on experience! Looking for advancement and a raise? This position has a built in promotion program that will allow you to earn 2 raises in your first six months!What you will doOur Customer Service Agents will serve as Emergency Dispatch Operators, monitoring...
-
Customer Service Representative
4 weeks ago
Aurora, United States Johnson Controls International Full timeJob DescriptionJob DescriptionCustomer Service Agents and/or Dispatchers Needed: Starting at $16-$18 hourly based on experience! Looking for advancement and a raise? This position has a built in promotion program that will allow you to earn 2 raises in your first six months! What you will doOur Customer Service Agents will serve as Emergency Dispatch...
-
HVAC Dispatcher
4 weeks ago
Aurora, United States PerfectHome Full timePerfect Home Services, a thriving residential heating, cooling, and plumbing company with a remarkable 30-year history, is currently seeking an experienced HVAC Dispatcher to join our exceptional team.Our continuous growth can be attributed to our unwavering commitment to hiring the best talent, which has earned us a loyal customer base who truly appreciates...
-
Customer Service Representative
3 months ago
Aurora, United States Johnson Controls Full timeJob Description Customer Service Agents and/or Dispatchers Needed: Starting at $16-$18 hourly based on experience! Looking for advancement and a raise? This position has a built in promotion program that will allow you to earn 2 raises in your first six months! What you will do Our Customer Service Agents will serve as Emergency Dispatch Operators,...
-
Customer Service Representative
1 month ago
Aurora, United States Johnson Controls International Full timeJob DescriptionCustomer Service Agents and/or Dispatchers Needed:Starting at $16-$18 hourly based on experience! Looking for advancement and a raise? This position has a built in promotion program that will allow you to earn 2 raises in your first six months!What you will doOur Customer Service Agents will serve as Emergency Dispatch Operators, monitoring...
-
Service Coordinator
1 month ago
Aurora, United States Visionaire Partners Full timeService Coordinator In this role, you will answer, respond to, and meet the needs of all incoming customer service calls by handling these calls in a professional, efficient, effective and timely manner ensuring Convergint becomes the customers first choice for service. As a Service Coordinator you will also be responsible for dispatching work orders in...
-
Alarm Dispatcher and Responder- 2nd Shift
3 weeks ago
Aurora, Illinois, United States Alarm Detection Systems Full timeJob DescriptionJob Summary:This is an exciting opportunity for individuals looking to pursue a career in the security and emergency response field. As an Alarm Dispatcher and Responder, you will play a critical role in ensuring the safety and security of our customers and their properties.Key Responsibilities:Respond to alarm signals in a timely and...
-
Customer Service Representative
5 days ago
Aurora, Colorado, United States Johnson Controls Full timeAs a Special Operations Customer Care Representative at Johnson Controls, you will be responsible for receiving and responding to security-related calls, verifying alarms, and notifying responsible parties. You will also utilize video and access control systems to perform interactive services such as video verification and guard tours.Key responsibilities...
-
Customer Service Representative
4 weeks ago
Aurora, Colorado, United States Advanced Dermatology Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Call Center Representative to join our team at Advanced Dermatology. As a key member of our customer service team, you will be responsible for providing exceptional support to our patients and providers.Key ResponsibilitiesManage high-volume schedules for multiple providers and locations.Schedule...
-
Alarm Dispatcher and Responder- 2nd Shift
9 hours ago
Aurora, Illinois, United States Alarm Detection Systems Full timeJob DescriptionThis is a fantastic opportunity for individuals looking to advance their careers in the criminal justice, security, or life safety field. We are seeking detail-oriented, motivated, and customer-focused professionals who are passionate about helping others. The primary responsibilities of this role include responding to alarm signals in a...
-
Bilingual Customer Service Specialist
1 week ago
Aurora, United States Sherwin-Williams Full timeAs a Bilingual Customer Service Specialist, you will be responsible for providing excellent customer service to both wholesale and retail customers. Your role will involve advising customers on Sherwin-Williams products, meeting sales goals, and ensuring customer satisfaction. This part-time position is based at Store 1641, located at 8001 S Broadway,...
-
Customer Service Representative
4 weeks ago
Aurora, Colorado, United States Advanced Dermatology Full timeJob Title: Call Center RepresentativeAt Advanced Dermatology, we are seeking a highly skilled and detail-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service to our patients and clients.Key Responsibilities:Answer and manage high-volume phone calls in a...
-
Customer Service Admin
14 hours ago
Aurora, United States ABCO Facility Maintenance Full timeCustomer Service Admin EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. CategoryBusiness Support Description Customer Service...
-
Customer Service Representative
4 weeks ago
Aurora, Colorado, United States Advanced Dermatology Full timeJob Title: Call Center RepresentativeAt Advanced Dermatology, we are seeking a highly skilled and detail-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service to our patients and clients.Key Responsibilities:Answer and manage high-volume phone calls in a...
Dispatcher, Customer Service Specialist
3 months ago
Description
Service Coordinator
Location Preferences: Hybrid
PartsSource is the
leading B2B e-commerce marketplace
for US healthcare, helping healthcare providers to automate the purchasing of MedTech repair parts and services through a modern procurement experience while driving improved cost, quality, and reliability throughout the healthcare supply chain. We are
growing rapidly
as providers shift their purchasing toward e-commerce and away from manual processes. We are
uniquely positioned
to address key challenges impacting mission critical operations related to rising input costs, skill shortages, and supply chain disruptions. Bain Capital’s 2021 investment in PartsSource further propels us to realizing our Vision: Ensure the quality, safety, and availability of mission critical assets to improve health outcomes. The Service Coordinator will execute lead customer and service provider communications throughout the entire service event process. Reporting to the Service Manager, you will reach out to suppliers for quotes, manage the service event process and perform all follow ups necessary with the assistance of many technology tools.
What You’ll Do
Organize and manage service events from start to finish
Develop strong relationships with customers and technicians
Receive, prioritize, schedule, dispatch and invoice service events
Works with other departments internally, to resolve customer questions and issues quickly
Responsible for maintaining a high level of professionalism with customers and working to establish a positive rapport with every customer
Work with the management team to stay updated on product knowledge and be informed of any changes in company policies
Execute technology enabled workflows and cloud-based document storage.
Effectively handle customer inquiries/requests and communicate with appropriate company personnel, when necessary
Maintain accurate customer, site, and call history information within computer system. Add and change customer site information as needed
Maintain accurate customer, site, and call history information within computer system. Manage all service event related paperwork.
Ensure timely Field Service Report receipt, review for correctness and professionalism
Invoice retrieval, review and submission to Accounts Payable
Attention to detail on all documentation and quality reports.
Other duties may be assigned to meet business needs
What You’ll Bring
Your Background
Ability to simplify complex concepts
A demonstrated ability to collaborate, cooperate and coordinate across organizational lines
The ability to create and deliver a compelling value proposition
Exceptional communication skills (verbal and written).Ability to interact frequently with a variety of PartsSource personnel and outside customers. Works well in a team environment
A strong attention to detail
Passionate to learn and grow professionally
Exceptional time management, multi-tasking, and self-starter attributes
Knowledge of supplier and customer relationship management
Entrepreneurial, the ability to work in a fast-changing and sometimes ambiguous environment
Expertise with Microsoft applications (Power Point, Excel, etc)
Ability to build consensus and relationships among managers, partners, and employees
Requirements
Who We Want to Meet
Strong teamwork skills both within our team and cross functionally.
You’re a problem solver, no service event is the same and critical thinking on your feet is critical.
You like fast paced environments. Every service event is urgent and will be treated as such. Comfort in a busy, fast paced environment is critical.
You are organized and detail oriented. Our customers and service providers require detailed accurate information at all times.
Bonus Points For
2+ years prior healthcare experience
Customer Service and Healthcare experience a plus
#J-18808-Ljbffr