Bilingual Customer Service Specialist

1 week ago


Aurora, United States Sherwin-Williams Full time

As a Bilingual Customer Service Specialist, you will be responsible for providing excellent customer service to both wholesale and retail customers. Your role will involve advising customers on Sherwin-Williams products, meeting sales goals, and ensuring customer satisfaction. This part-time position is based at Store 1641, located at 8001 S Broadway, Littleton, CO 80122. Assist customers in person and over the phone to determine their needs and provide appropriate products and services Establish trusting relationships with wholesale and retail customers Accurately process sales transactions in line with company policies Achieve monthly, quarterly, and yearly sales targets Maintain precise work order files and formulas Keep the store equipment clean and set up displays Load/unload delivery trucks and assist with deliveries when required Maintain stock and presentation of assigned areas Stay knowledgeable about products offered and suggest ways to improve sales Minimum Requirements: Must be at least 18 years of age and legally authorized to work in the country of employment Proficient in both English and Spanish Ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Willingness to work all scheduled hours, which may include evenings and weekends Preferred Qualifications: Valid, unrestricted Driver's License High School diploma or GED Minimum one year of experience in a delivery, retail, or customer service position Previous experience selling paint and operating tinting and mixing equipment



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