Reservation Specialist

1 month ago


Montgomery, United States Bentwater Yacht & Country Club Full time
**Tuesday - Saturday 8am-5pm**

Responsible for daily operations of the Front Desk providing attentive and courteous service to all members and guests of Bentwater Yacht & Country Club.

Duties and tasks:
  • Answer telephones and route calls to appropriate departments.
  • Distribute faxes to appropriate persons, departments or members.
  • Receive and deliver messages for members, guests and other employees.
  • Copy and/or fax items for members, guests and other departments.
  • Confirm reservations for: Villas, Bridge & Canasta, Special Events, Country Club Dining and Yacht Club Dining.
  • Confirm all reservations with members.
  • Responsible for checking guests in and out of Villas.
  • Receive payments for stays in Villas and member statements.
  • Maintain Villa occupancy report.
  • Complete daily night audit reports.
  • Maintain supply of guest check-in packages.
  • Responsible for folding, stuffing and mailing monthly member statements.
  • Post and mail all outgoing mail for both club and member.
  • Dispatch maintenance, housekeeping and other departments to areas as needed.
  • Provide information on activities and special events to members and guests.
  • Distribute office supplies for all departments.
  • Complete miscellaneous typing and projects for other departments.
  • Prepare labels for mailings.
  • POS charges in membership billing.
  • Assist members and guests with special needs/requests in the Villas.
  • Other duties as assigned by the Clubhouse Manager and Front Desk Supervisor.


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