EHR and Implementation Specialist

1 week ago

Montgomery Village, United States COMMUNITY SERVICES FOR AUTISTIC ADULTS & CHI Full time
Job DescriptionJob Description

POSITION SUMMARY

Reporting to the Director of Business and Information Systems, the EHR Implementation and Support Specialist is responsible for implementation, training, and general system support for CSAAC’s

Information Management System (CIMS).


QUALIFICATIONS

Education: Associate degree with Information Technology (IT) coursework; Bachelor’s degree in IT preferred.

Experience: Minimum two (2) years of work-related experience. Experience with nonprofit organizations a plus.

Skills:

➢ Strong computer literacy required with a proficiency in Microsoft Office, including above average skills in Excel, Teams, and SharePoint.

➢ Must be a self-starter and possess the ability to work independently, and as part of a team.

➢ Strong organizational skills; attention to detail.

➢ Independent problem-solving skills.

➢ Strong people skills.

➢ A professional demeanor and appearance required to interface with all levels within the organization.

➢ Strong oral and written communication skills.

➢ Self-motivated.


ESSENTIAL FUNCTIONS

• Provides project management support in facilitating implementation, rollout, and user adoption of CIMS’ Electronic Health Records modules.

• Creates and manages training content, including PDFs, PowerPoint Presentations, videos, and other media as needed.

• Collaborate with the Director of Business and Information Systems and CSAAC’s clinical program and nursing departments to provide in-person training and ongoing support as needed.

• Work closely with cross-functional teams, including both internal and external stakeholders to identify and resolve user error related issues.

• Monitors and reports on CIMS user activity and EHR documentation compliance.

• Maintains confidentiality and ensures compliance with HIPAA regulations.

• Other duties as assigned.


KNOWLEDGE, SKILLS, AND ABILITIES

• Competency in working with Electronic Health Records, bonus for experience in a behavioral health setting.

• Provide both virtual (via Microsoft Teams) and in-person computer-based training and related support, to cross-functional teams, including some employees with limited technology skills.

• Ability to identify and troubleshoot reported issues resulting from user-error, such as missing information in required fields, login issues, etc., as well as the ability to work collaboratively with

CSAAC’s internal and external IT support teams.

• Above average skill in Microsoft PowerPoint, Teams, SharePoint, and Excel (including pivot tables).

• Have a working knowledge of data management (SQL helpful but not required).


PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is regularly required to talk, hear, and use hands to finger, handle or feel objects, tools, or controls. Specific vision abilities required by this job include close vision.

This position requires frequent standing, walking, bending, kneeling, and stooping. The employee must have the ability to lift and/or move items over twenty (20) pounds.


Disclaimer: The above statements are intended to describe the general nature and level of work being performed by persons assigned to this position or individuals within this classification. They are not intended to be an exhaustive list of all associated responsibilities, skills, efforts or working conditions. CSAAC reserves the right to change, amend, add, delete, and otherwise assign any and all duties, responsibilities and position titles as it deems necessary to meet the needs of the business.

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