Customer Care Representative
3 weeks ago
Overview:
Summary of Position Requirements
The Customer Care Representative (CCR) responds to customer care service requests professionally and as quickly as possible. Responsible for evaluating requests, scheduling trades to complete work, expedite repairs and ensure homeowner satisfaction.
Responsibilities:Primary Duties and Responsibilities
- Manages completion of quality home repairs within standards set by Company and industry specifications
- Project the image of our company and present and conduct him/herself accordingly at all times while on duty
- Respond to homeowner service calls as assigned by the Customer Relations Coordinator and/or Customer Care Area Manager
- Contact homeowner within 24 hours and inspect calls within 72 hours
- Evaluates homeowner request to determine whether repair is warrantable or the responsibility of homeowner
- Monitors business partners work for completion and satisfaction of repairs
- Completes minor home repairs; obtains customers approval for completed work
- Perform Demonstrations, Celebrations and 30 day post close homeowner walks
- Expedites emergency repairs
- Assists in maintaining community standards
Qualifications:
Education and Experience Requirements
- Minimum High School or GED required
- Minimum 2 years customer service experience required, preferably with a homebuilder
- Must possess good organizational and time-management skills, communicate effectively, and understand technical aspects of residential construction
- Able to analyze problems, determine solutions, and produce desired outcome
- Intermediate to advanced PC skills (Microsoft Word and Excel)
- Excellent verbal and written communication skills
- Must possess professional attitude to represent company in a positive manner
- Valid Drivers License and good driving record
#LI-SB1
Type:Regular Full-Time
-
Customer Care Representative
3 weeks ago
Jacksonville, Florida, United States Lennar Homes Full timeOverview: Summary of Position Requirements The Customer Care Representative (CCR) responds to customer care service requests professionally and as quickly as possible. Responsible for evaluating requests, scheduling trades to complete work, expedite repairs and ensure homeowner satisfaction. Responsibilities: Primary Duties and Responsibilities Manages...
-
Customer Care Personnel
1 week ago
Jacksonville, United States ResourceMFG Full timesummary Seeking Customer Care Representative in BUFORD, GA Resume Required -Serious inquiries only Monday-Friday 8:00am-5:00pm $19.00/hour Buford, GA *Looking for candidate with at least 2 years of Customer Service experience in an office setting* REQUIREMENTS Superior verbal and written communication skills with a strong ability to solve problems...
-
Customer Accounts Representative
3 weeks ago
Jacksonville, United States RimTyme Custom Wheels & Tires Full timeJob DescriptionJob DescriptionGeneral Description: Working in a team environment to manage daily credit activities including processing order forms, explaining rental agreements to customers, maintaining proper due dates, handling and protecting customer privacy, and be responsible for telephone and field collections to ensure rental accounts are current.Our...
-
Originations Customer Care Associate
4 weeks ago
Jacksonville, United States Triad Financial Services, Inc. Full timeJob DescriptionJob DescriptionTriad Financial Services, Inc., is your trusted partner in the world of manufactured & mobile home loans! With more than 60 years of lending experience, we are a top choice for Borrowers, Dealers, Lending Institutions, and Realtors nationwide. Our mission is simple: to be the friendliest, hardest working, and most...
-
Originations Customer Care Associate
3 days ago
Jacksonville, United States Triad Financial Services, Inc. Full timeTriad Financial Services, Inc., is your trusted partner in the world of manufactured & mobile home loans! With more than 60 years of lending experience, we are a top choice for Borrowers, Dealers, Lending Institutions, and Realtors nationwide. Our mission is simple: to be the friendliest, hardest working, and most service-oriented mobile and manufactured...
-
Originations Customer Care Associate
3 weeks ago
Jacksonville, United States Triad Financial Services, Inc. Full timeJob DescriptionJob DescriptionTriad Financial Services, Inc., is your trusted partner in the world of manufactured & mobile home loans! With more than 60 years of lending experience, we are a top choice for Borrowers, Dealers, Lending Institutions, and Realtors nationwide. Our mission is simple: to be the friendliest, hardest working, and most...
-
Customer Care Associate
9 hours ago
Jacksonville, United States Maatco Ltd Full timeWe are seeking a dedicated and enthusiastic Customer Care Associate to join our team in Toronto. As a Customer Care Associate, you will be responsible for providing exceptional customer service to our clients, addressing inquiries, resolving issues, and ensuring customer satisfaction. **Responsibilities**: - Analyse customer needs and recommend appropriate...
-
Insurance Verification Representative
1 week ago
Jacksonville, United States Surgery Care Affiliates Full timeOverview Today, SCA Health has grown to 11,000 teammates who care for 1 million patients each year and support physician specialists holistically in many aspects of patient care. Together, our teammates create value in specialty care by aligning physicians, health plans and health systems around a common goal: delivering on the quadruple aim of high-quality...
-
COORDINATOR, CUSTOMER CARE
6 days ago
Mayport, Jacksonville, FL, USA, United States LCI Full timeDESCRIPTION: Provide assistance in all customer related matters. Backup and assist Customer Service Representatives. Responsible for all customer related matters. Maintain a positive and friendly demeanor when assisting customers. Able to navigate Axapta to create and release sales orders. Communicate with customers and vendors throughout the entire sales...
-
Aesthetic Sales Representative
4 weeks ago
Jacksonville, United States LaserAway Full timeJob DescriptionJob DescriptionJob Title: Patient Care Coordinator (Aesthetic Sales)Location: Jacksonville, FLDepartment: SalesReports to: Location DirectorWhy LaserAway?· Generous compensation structure including uncapped commission.· Career growth and advancement.· Cutting edge medical equipment.· Employee discounts on products and services.·...
-
Sales Representative
2 weeks ago
Jacksonville, United States NILO Consulting Full timeCompany DescriptionNILO Consulting is a pioneering industry leader in retail sales. Our team is dedicated to fostering the next generation of industry leaders through extensive training in marketing, sales, and leadership. We provide a dynamic, professional work setting where individuals with a competitive spirit and entrepreneurial mindset can thrive.Role...
-
Sales Representative
15 hours ago
Jacksonville, United States NILO Consulting Full timeCompany DescriptionNILO Consulting is a pioneering industry leader in retail sales. Our team is dedicated to fostering the next generation of industry leaders through extensive training in marketing, sales, and leadership. We provide a dynamic, professional work setting where individuals with a competitive spirit and entrepreneurial mindset can thrive.Role...
-
Sales Representative
2 weeks ago
Jacksonville, United States NILO Consulting Full timeCompany DescriptionNILO Consulting is a pioneering industry leader in retail sales. Our team is dedicated to fostering the next generation of industry leaders through extensive training in marketing, sales, and leadership. We provide a dynamic, professional work setting where individuals with a competitive spirit and entrepreneurial mindset can thrive.Role...
-
HVAC Sales Representative
2 weeks ago
Jacksonville, United States Lickety Split Air, Plumbing, Electric Full timeJob DescriptionJob DescriptionAttention Top Performers Lickety Split Air, Plumbing, Electric has immediate openings for HVAC Sales Representatives. HVAC Sales Representatives will be responsible for managing their assigned sales territory and creating new service accounts. As an HVAC Sales Representative, you will be responsible for retaining the customer...
-
Admissions Representative
1 week ago
Jacksonville, United States Advatix, Inc. Full timeJob DescriptionJob DescriptionAdmissions Representative Role Summary Our client is seeking an Admissions Representative to join their rapidly growing team. The Admissions Representative provides customer service and information to prospective students interested in pursuing career education and training. This position is responsible for conducting...
-
Admissions Representative
2 weeks ago
Jacksonville, United States Advatix, Inc. Full timeJob DescriptionJob DescriptionAdmissions Representative Role Summary Our client is seeking an Admissions Representative to join their rapidly growing team. The Admissions Representative provides customer service and information to prospective students interested in pursuing career education and training. This position is responsible for conducting...
-
Business Development Representative
3 weeks ago
Jacksonville, United States DNA Comprehensive Therapy Services LLC Full timeCome grow with us! Elite DNA Therapy Services is one of the largest providers of behavioral and mental health services in Florida - and we're expanding quickly! We believe in providing high-quality, accessible care to our patients and a supportive environment that allows our team to grow professionally.Our goal is to hire you - the best talent - to support...
-
Outside Sales Representative
4 days ago
Jacksonville, United States Pure Home of North Florida Full time**Job Posting for Outside Sales Representative at Pure Home of North Florida**: Pure Home of North Florida is currently seeking an Outside Sales Representative to join our team. This position is Full-Time and offers WFH Flexible options. As an Outside Sales Representative, you will be responsible for building and maintaining relationships with clients,...
-
Outside Sales Representative
15 hours ago
Jacksonville, United States FleetPride Full timeDo you have the heavy-duty expertise to work with the largest company-owned truck and trailer parts distributor in the country? Then come and be a part of the PRIDE! FleetPride. Joining FleetPride means you are a member of the best heavy-duty sales team in the country. Our salesforce is driven by a customer-focused culture – second to none.FleetPride...
-
Outside Sales Representative
2 weeks ago
Jacksonville, United States FleetPride Full timeDo you have the heavy-duty expertise to work with the largest company-owned truck and trailer parts distributor in the country? Then come and be a part of the PRIDE! FleetPride. Joining FleetPride means you are a member of the best heavy-duty sales team in the country. Our salesforce is driven by a customer-focused culture – second to none.FleetPride...