Member Service Representative, Franklin, Part-Time

2 months ago

Springfield, United States Digital FCU Full time

** Member Service Representative, Franklin, Part-Time**

**Job Category****:** Branch Services **Requisition Number****:** MEMBE03722 Showing 1 location **Job Details**

**Description**

**Schedule:**

Every Wed 8:30-5:30, Thursday and Friday 3:30-7:30, Saturday 8:30-3:30 **Summary / Objectives:**Contribute to DCU's Success Sharing and business goals by identifying member's needs, providing quality service and helping members achieve their financial goals.

**Essential Functions:**

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Identify the financial needs of new and existing members by building rapport and establishing strong business relationships; cross sell appropriate products and services, make qualified referrals and achieve assigned sales goals.

* Understand and explain all DCU products and services. Open new memberships, accounts and loans utilizing established guidelines and demonstrate electronic delivery systems.

* Obtain lending authority on consumer loans and confirm all conditions have been met and obtain Mortgage Loan Originator (MLO) authority through the nationwide licensing system and originate mortgages, as well as obtain Notary Public certification.

* Accurately process teller transactions, assist with end of day balancing, Instant Issuance and ATM balancing.

* May be asked to provide coverage in other DCU areas such as other branches, the Information Center or support departments.

* Perform other job-related duties as assigned.

**Other Duties:**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

**Job Competencies:**

* Flexibility

* Interpersonal

* Adaptability

* Dependability

* Multi-Tasking

* Sales-oriented

**Education and Experience Requirements:**

* High School diploma or equivalent

* 1-3 years related experience

**Additional Eligibility Requirements:**

* Verbal Communication skills

* Technical skills (Word, Excel, Email)

* Bilingual skills a plus

**Supervisory Responsibility:**This position has no supervisory responsibilities.

**Work Environment:**This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, filing cabinets, and fax machines.

**Physical Demands:**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role. While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools or controls and to reach with hands and arms.

**Travel:**Occasional coverage in other business areas may be required.

**Service Excellence: The DCU Way****:**

All employees are expected to provide service excellence the *DCU Way* through teamwork and by providing quality service to internal and external members, incorporating the Guiding Principles of DCUs culture:

* People come first

* Do the right thing

* Make a difference

**Bank Secrecy Act (BSA):**All Credit Union employees are required to complete all BSA related training annually and maintain knowledge of current BSA policies, specifically those related to functions performed within the department and identify and report possible suspicious activity.

**We are proud to be an EEO/AA employer M/F/D/V.**

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

  • Member Services Representative

    3 days ago

    Springfield, Ohio, United States Planet Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an outstanding experience.Key ResponsibilitiesCustomer Service: Greet...

  • Experienced Plumbing Service Technician

    2 weeks ago

    Springfield, Illinois, United States Benjamin Franklin Plumbing of Springfield, MO Full time

    Benefits:Company vehicleAttractive salary packageComprehensive dental coverageComplimentary uniformsCareer advancement opportunitiesPaid leaveProfessional training and developmentPosition Overview:We are looking for a proficient Plumbing Technician to become a part of our team at Benjamin Franklin Plumbing of Springfield, MO. In this role, you will have the...

  • Plumbing Service Technician

    3 days ago

    Springfield, Missouri, United States Benjamin Franklin Plumbing of Springfield, MO Full time

    Job OverviewWe are seeking a skilled Plumbing Technician to provide top-notch service to our customers at Benjamin Franklin Plumbing of Springfield, MO.Key ResponsibilitiesPerform routine maintenance on plumbing systems to ensure optimal performance and efficiency.Diagnose and repair plumbing issues in a timely and professional manner.Install new plumbing...

  • Member Service Representative

    2 weeks ago

    Springfield, United States TruMark Financial Full time

    TRUMARK FINANCIAL CREDIT UNION JOB DESCRIPTION Job Title: Member Service Representative Department: Branch Operations Reports To: Branch Manager FLSA Status: Non-Exempt Position Summary: Effectively educates and uncovers member needs while delivering extraordinary member service to both existing and potential members. This role is an individual and team...

  • Member Services Representative

    3 months ago

    Springfield, United States Health New England Full time

    Job DescriptionJob DescriptionSUMMARY: The Member Services Representative provides superior customer service to members, providers, and employer groups.ESSENTIAL FUNCTIONS:Responds to inquiries from members, providers, and employer groups, providing superior product and benefit information for multiple HNE plansResearches and resolves complex member...

  • Plumbing Service Technician

    5 days ago

    Springfield, Illinois, United States Benjamin Franklin Plumbing of Springfield, MO Full time

    About the RoleWe are seeking a skilled Plumbing Technician to provide top-notch service to our customers at Benjamin Franklin Plumbing of Springfield, MO.ResponsibilitiesPerform routine maintenance on plumbing systems to ensure optimal performance and efficiency.Diagnose and repair plumbing issues in a timely and professional manner.Install new plumbing...

  • Apprentice Plumbing Specialist

    2 days ago

    Springfield, Illinois, United States Benjamin Franklin Plumbing Full time

    Job Summary:Benjamin Franklin Plumbing is seeking a skilled Plumbing Technician to join our team. As a key member of our team, you will be responsible for performing diagnostic, service, and installation of plumbing in residential and light commercial environments.Key Responsibilities:Assemble, install, or repair pipes, fittings, or fixtures of heating,...

  • Member Services Representative

    2 weeks ago

    Springfield, Massachusetts, United States Freedom Credit Union Full time

    Job TypeFull-timeDescriptionPrimary Summary:This role serves as the Member Ambassador for Freedom Credit Union, dedicated to delivering exceptional service and efficiency to members who value in-person interactions.The individual in this position will possess a comprehensive understanding of members' transaction needs and will effectively communicate all...

  • Member Service Representative

    3 days ago

    Springfield, Pennsylvania, United States TruMark Financial Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Member Service Representative to join our team at TruMark Financial Credit Union. As a key member of our branch operations team, you will be responsible for delivering exceptional member service and support to our valued customers.Key ResponsibilitiesMember Service and Support: Provide...

  • Patient Service Representative

    2 months ago

    Springfield, United States Centauri Health Solutions Inc Full time

    **Patient Service Representative - Onsite Hospital Medicaid Eligibility - Part - Time** Springfield, MO, USA Req #227 Tuesday, April 20, 2021 Centauri Health Solutions provides services to payors and providers in government sponsored healthcare programs, including Medicare Advantage and Medicaid. In partnership with our clients, we improve the lives and...

  • Client Service Representative

    5 days ago

    Springfield, Illinois, United States Corporation Service Company Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Client Service Representative. As a key member of our business solutions team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to...

  • Patient Service Representative

    2 months ago

    Springfield, United States Centauri Health Solutions Inc Full time

    **Patient Service Representative - Onsite Hospital Medicaid Eligibility - Part - Time Weekends** Springfield, MO, USA Req #228 Tuesday, April 20, 2021 Centauri Health Solutions provides services to payors and providers in government sponsored healthcare programs, including Medicare Advantage and Medicaid. In partnership with our clients, we improve the lives...

  • Client Service Representative

    4 weeks ago

    Springfield, United States Corporation Service Company Full time

    Job DescriptionClient Service Representative - Account SpecialistAny US Location (Onsite or Remote)Monday - Friday, 9am-6pm CST / 7am-4pm PST / 10am-7pm EST People who work well together accomplish amazing things. We are a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality...

  • Customer Service Representative

    2 months ago

    Springfield, United States Corporation Service Company Full time

    Job Description Customer Service Representative Springfield, IL Monday - Friday 8:30-5:30pm If you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings can be easily transferred to make a difference in CSC's professional business-to-business...

  • Client Service Representative

    4 weeks ago

    Springfield, United States Corporation Service Company Full time

    Providing excellent customer service to both internal and external clients - Responding promptly to customer inquiries over the phone or electronically - Directly responsible to organize the workflow to meet customers time frames and demands - Data e Client Service, Representative, Customer Service, Retail, Business Services, Skills

  • Client Service Representative

    2 weeks ago

    Springfield, United States Corporation Service Company Full time

    Job Description Are you passionate about delivering exceptional service? Us too. Client Service RepresentativeOn-Site Springfield, ILMonday - Friday If you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings can be easily transferred to make a...

  • Client Service Representative

    2 weeks ago

    Springfield, United States Corporation Service Company Full time

    Job DescriptionAre you passionate about delivering exceptional service? Us too.Client Service RepresentativeOn-Site Springfield, ILMonday - FridayIf you've worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings can be easily transferred to make a...

  • Parts Representative

    1 week ago

    Springfield, Missouri, United States Pitbull Powersports Full time

    About Pitbull PowersportsWe are a leading provider of premium products and services, committed to delivering exceptional customer experiences. As a Parts Representative, you will play a crucial role in ensuring our customers receive the highest level of service and support.Key ResponsibilitiesCustomer Support: Respond to customer inquiries regarding parts...

  • Member Service Representative-Branch

    7 days ago

    Springfield, United States TelComm Credit Union Full time

    DescriptionOverview: As a front-line representative of TelComm Credit Union, you are expected to warmly welcome members and other branch visitors, answer phone calls with a smile and a genuine desire to help, and overall provide a positive and professional experience to those you come in contact with. This position is responsible for assisting members with a...

  • Plumbing Technician

    1 month ago

    Springfield, United States Benjamin Franklin Plumbing of Springfield, MO Full time

    Benefits: Company car Competitive salary Dental insurance Free uniforms Opportunity for advancement Paid time off Training & development About the Role:We are seeking a skilled Plumbing Technician to join our team at Benjamin Franklin Plumbing of Springfield, MO. As a Plumbing Technician, you will have the opportunity...