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Enterprise Sales Manager

1 month ago

Boston, United States Forethought Technologies Inc Full time

**Enterprise Sales Manager**

at Forethought Boston, MA Founded by a team of Facebook, Dropbox, and LinkedIn alumni in 2017, s mission is to "unlock human potential through AI. Forethought is a leading AI company providing human-centered AI solutions that transform the customer experience. Our products enable seamless customer experiences by infusing intelligence at each stage of the customer support journey: resolving common cases instantly, predicting and prioritizing cases, and assisting agents with relevant knowledgeall from one AI platform. Forethought has grown 22x in the past two years and has raised over $92M in VC funding from top investors including STEADFAST Capital Ventures, New Enterprise Associates (NEA), Ashton Kutcher and Guy Oseary's Sound Ventures, Gwyneth Paltrow, NBA Vet Baron Davis, Robert Downey Jr., Sean "Diddy" Combs, LL Cool J, and the CEOs of Robinhood, Carta, and Qualtrics. In 2018, Forethought launched and won at TechCrunch Disruptthe world's most prestigious startup competitionand was featured in Forbes 30 Under 30. More recently, Forethought was listed as one of Forbes Next Billion-Dollar Startups.

We are looking to hire a Senior Enterprise Sales Manager to successfully lead and manage a team of 8+ Sr. Account Executives. In this role, you will own and drive revenue through successfully leading your team to acquire new customers, in correlation to successfully growing existing customers to overachieve targets. You will work closely with executive management, sales training, recruiting, customer success, marketing, and product teams on tasks that help move larger company initiatives forward and drive successful business outcomes.

As a data-driven organization, you will be required to use a variety of measurement tools including Salesforce CRM, DataBased, ZoomInfo, HubSpot, Clari, and reports, scorecards, and surveys to gauge the effectiveness of your work within your team.

**What You'll Be Doing (Responsibilities):**

* Successfully manage a team of 8+ Account Executives that are responsible to generate net-new customers, while also successfully growing their existing customers through upsell and cross-sell sales motions

* Lead, coach, and enable each Account Executive to build a qualified pipeline through overachieving against daily activity metrics, monthly opportunity generation, and quarterly revenue targets

* Build genuine trust with each individual on your team through your ability to adapt to the way in which each Account Executive learns best while also developing a culture that is diverse and inclusive, holds each other accountable, and is continually looking to improve

* Are collaborative with cross-functional departments such as; revenue operations, training and enablement, marketing, customer success, finance, and product

* Able to conduct successful trainings that focus on improving each Account Executive in developing their sales skills, AI knowledge, business acumen, leadership skills, and career development

* Retain, develop, and promote your top sales talent

* Recruit exceptional sales people to join your team that have Forethoughts core values, as well as, add to the overall culture in a positive, diverse, and respectful way

* Maintain professional and technical knowledge of Customer Support, AI & NLU/NLP

* Have been able to be proactive and can a sense of urgency with identifying leading indicators of upcoming opportunities and challenges

**Who You Are (Skill):**

* 10+ Years Sales Experience in a complex B2B SaaS environment (Minimum 5 Years Enterprise Selling and an additional 3+ years Management experience)

* Shows a consistent track record of over-achieving against targets

* Exceptional at running a consultative sales process through conceptual selling while also successfully demonstrating ROI

* Managed a sales team and have been successful at team building, career development, and developing overachieving sale leaders

* Demonstrates experience owning and leading projects to successful outcomes

* Ability to adapt, manage, and lead positively through change

* Successfully applied analytical skills that uncover individual insights and team trends while remaining focused on the GTM strategy

* Have demonstrated the ability of when and how to work cross functionally to leverage peers skill sets that help drive revenue outcomes

* Are exceptional at hiring, recruiting, and retaining top talent that encompass Forethoughts core values, as well as, add a positive and diverse approach to the team

****What You Get****

* A chance to be an early member of a hyper-growth startup with equity to match

* An opportunity to help us define a new market within AI

* Ability to solve challenging problems with a world-class team

* A low ego company culture that is obsessed with feedback and helping each other grow

* Hybrid in-office vs. remote structure that allows you to choose where you get your best work done

* Competitive medical, dental, and vision coverage

* Paid maternity, paternity & adoption leave

* Unlimited paid time off

**Voluntary Self-Identification**

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Forethoughts Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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Expires 05/31/2023

**Voluntary Self-Identification of Disability**

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update th