Claims Representative

1 week ago

West Des Moines, United States Sedgwick Full time

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Most Loved Workplace®
Forbes Best-in-State Employer

Claims Representative - Auto

PRIMARY PURPOSE: To analyze and process low to mid-level auto and transportation claims.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Processes auto property damage and lower level injury claims; assesses damage, makes payments, and ensures claim files are properly documented and correctly coded based on the policy.
  • Develops and maintains action plans to ensure state required contract deadlines are met and to move the file towards prompt and appropriate resolution.
  • Identifies and pursues subrogation opportunities; secures and disposes of salvage.
  • Communicates claim action/processing with insured, client, and agent or broker when appropriate.
  • Maintains professional client relations.
  • Performs coverage, liability, and damage analysis on all claims assignments.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
  • Travels as required.
QUALIFICATIONS

Education & Licensing
Bachelor's degree from an accredited college or university preferred. Secure and maintain the State adjusting licenses as required for the position.

Experience
Three (3) years of personal line or commercial line property claims management experience or equivalent combination of education and experience required to include knowledge of construction basics. Property estimating software experience a plus.

Skills & Knowledge
  • Familiarity with personal and commercial lines policies and endorsements
  • Ability to review and assess Property Damage estimates, total loss evaluations, and related expenses to effectively negotiate first and third party claims.
  • Knowledge of total loss processing, State salvage forms and title requirements.
  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Analytical and interpretive skills
  • Strong organizational skills
  • Good interpersonal skills
  • Ability to work in a team environment
  • Ability to meet or exceed Service Expectations

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

  • Catastrophe Claims Representative Inside

    4 days ago

    West Des Moines, United States FBL Financial Full time

    Catastrophe Claims Representative Inside Are you looking for an exciting career where you can directly impact someone's life? We are seeking a service-minded individual to join our Catastrophe (CAT) Claims team! Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars, and other property are...

  • Field Claims Representative

    1 week ago

    West Des Moines, United States Auto-Owners Insurance Group Full time

    We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team. Auto-Owners Insurance, a top-rated insurance carri Claims Representative, Claims, Field, Representative, Insurance

  • Claims Service Representative

    4 weeks ago

    Des Moines, United States Farm Bureau Financial Services Full time

    Claims Service Representative **Will be filled at the appropriate level based on experience** Do you thrive in a work environment where you must multi-task and have strong organization skills? Are you a go-getter with high initiative and a positive attitude? Do you have strong customer service and time management skills? If so, this Claims Service...

  • Claims Service Representative

    4 weeks ago

    Des Moines, IA, United States Farm Bureau Financial Services Full time

    Claims Service Representative**Will be filled at the appropriate level based on experience**Do you thrive in a work environment where you must multi-task and have strong organization skills? Are you a go-getter with high initiative and a positive attitude? Do you have strong customer service and time management skills? If so, this Claims Service...

  • Customer Service Representative

    4 weeks ago

    West Des Moines, United States Homesteaders Life Full time

    As a Customer Service Representative, you will provide a wide variety of services to funeral homes, home preneed counselors, agents, marketing organizations, account executives, and policy owners. You'll work with a team and collaborate with colleagues to help our customers and the families we serve together. Provides highly responsive, time-sensitive, high...

  • Claims Resolution Associate

    2 weeks ago

    West Columbia, South Carolina, United States Auto-Owners Insurance Full time

    Insurance Claims Career OpportunityAuto-Owners Insurance is seeking a Claims Representative Intern to join our team. In this role, you will gain valuable experience in claims investigation and resolution, working closely with experienced professionals. As a Claims Representative Intern, you will be responsible for investigating and assembling facts related...

  • Claims Resolution Specialist

    3 days ago

    West Columbia, South Carolina, United States Auto-Owners Insurance Full time

    At Auto-Owners Insurance, we're looking for a skilled Claims Representative Intern to join our team. This internship provides a unique opportunity to gain hands-on experience in claims resolution, policy analysis, and customer service.Key Responsibilities:As a Claims Representative Intern, you'll be responsible for:Investigating claims, gathering facts, and...

  • Claims Representative I

    1 week ago

    West Bend, United States West Bend Mutual Insurance Co. Full time

    Claims Representative I - Workers Compensation Medical Only Job Locations: US-WI-Waukesha | US-WI-West Bend | US-WI-Madison | US-WI-Appleton ID: 2024-2463 Category: Claims Employment Type: Full-Time Remote/Hybrid: Hybrid Company Overview Recognized as a Milwaukee Journal Sentinel Top Workplace for 12 consecutive years, including three years of being honored...

  • Auto Liability Claim Rep Trainee

    2 weeks ago

    West Wyomissing, Pennsylvania, United States VetJobs Full time

    Compensation OverviewThe annual base salary range for this position is $42,100.00 - $69,500.00, depending on factors such as location and experience.About the RoleThis Auto Liability Claim Rep Trainee role is a formal training program designed to advance employees to an Auto claim representative position. The successful candidate will develop skills in...

  • Auto Claim Resolution Specialist

    2 weeks ago

    West Bridgewater, Massachusetts, United States Travelers Insurance Full time

    OverviewAt Travelers Insurance, we strive to deliver exceptional products and services that meet the diverse needs of our customers. Our team is dedicated to providing a comprehensive range of insurance solutions that protect individuals and businesses from unexpected events.Compensation PackageWe offer a competitive salary package for this role, with an...

  • Contact Center Representative

    4 hours ago

    West Des Moines, United States ATHENE Full time

    We are Athene. At Athene, we are driven to do more. We are a leading retirement services company that issues, reinsures and acquires retirement savings products designed for the increasing number of individuals and institutions seeking to fund retirement needs. We see every day as a new opportunity to measure ourselves against the best - and then we don't...

  • Relationship Manager

    2 weeks ago

    West Des Moines, Iowa, United States Homesteaders Life Full time

    About the Position:We are seeking a highly skilled and experienced Customer Service Representative to join our team.In this role, you will be responsible for providing exceptional service to our clients, resolving issues related to accounting, claims, and new business, and providing information and services related to correspondences, new business, claims,...

  • Customer Service Professional

    2 weeks ago

    West Des Moines, Iowa, United States Homesteaders Life Full time

    About the Role:We are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional service to funeral homes, home preneed counselors, agents, marketing organizations, account executives, and policy owners.You will work closely with colleagues to resolve issues related to...

  • Insurance Customer Service Representative

    5 days ago

    Des Moines, Iowa, United States Brad Van Meter - State Farm Agent Full time

    At Brad Van Meter - State Farm Agent, we are seeking a dedicated and customer-focused individual to join our team as an Insurance Customer Service Representative - State Farm Agent Team Member.Job SummaryThis role involves providing timely and accurate information to our clients while ensuring a positive customer experience. You will be the primary point of...

  • Customer Service Specialist

    3 months ago

    West Des Moines, United States Robert Half Full time

    Job DescriptionJob DescriptionRobert Half is on the hunt for a committed Customer Service Representative to join the team of a well-respected company in the finance industry. This company is located in the heart of Downtown Des Moines. This is a highly rewarding long-term contract role that offers the opportunity for permanent employment at the end of the...

  • Customer Service

    2 months ago

    West Des Moines, United States Robert Half Full time

    Job DescriptionJob DescriptionRobert Half is on the hunt for a committed Customer Service Representative to join the team of a well-respected company in the finance industry. This company is located in West Des Moines. This is a highly rewarding long-term contract role that offers the opportunity for permanent employment at the end of the contract. In this...

  • Preneed Funding Advisor

    3 days ago

    West Des Moines, Iowa, United States Homesteaders Life Full time

    **Financial Services Representative Job Description**We are seeking an experienced Financial Services Representative to join our team. In this role, you will provide customer-centric services to our clients and their families, resolving issues related to accounting, claims, and new business for paper and online methods.**Key Responsibilities**Deliver timely...

  • Customer Service Representative

    1 week ago

    Des Moines, United States Brad Van Meter - State Farm Agent Full time

    Company Overview: Brad Van Meter - State Farm Agent, a prominent player in the insurance industry, is seeking dedicated and customer-focused individuals to join our team as Customer Service Representative - State Farm Agent Team Member. Committed to delivering exceptional service, we provide a collaborative work environment that values teamwork,...

  • Contact Center Sr Representative

    5 hours ago

    West Des Moines, United States ATHENE Full time

    We are Athene. At Athene, we are driven to do more. We are a leading retirement services company that issues, reinsures and acquires retirement savings products designed for the increasing number of individuals and institutions seeking to fund retirement needs. We see every day as a new opportunity to measure ourselves against the best - and then we don't...

  • Customer Service Representative

    2 weeks ago

    Des Moines, Iowa, United States Five Star Call Centers Full time

    Are you ready to be a customer service hero?About the RoleWe are looking for a highly skilled and enthusiastic Customer Service Representative to join our team at Five Star Call Centers. In this role, you will play a vital part in providing exceptional customer service to homeowners in Iowa.Job SummaryThis is a work-at-home position that requires individuals...