2nd Line Technical Support Engineer
2 weeks ago
2nd Line Technical Support Engineer
Job ID:
1882
Location:
San Jose, CA
Type:
Permanent
Status:
Open
Key Skills:
Semiconductor equipment, computer server, EE, ME, SEM
Description:
- Research, diagnose, troubleshoot and solve issues.
- Follow standard procedures to escalate unresolved issues with internal teams.
- Prepare accurate and timely reports and ensure proper recording and closure of all issues.
- Document most efficient troubleshooting method in BKM.
Requirement:
- BS or higher in EE/ME/SEM
- Experience in semiconductor equipment
- Experience in Computer Server is a plus
- Must be hands-on & willing to learn
- Strong analytic and data analysis skills
- Self-motivated and a great team-player
- 25% travelling capability within US
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