Senior Support Engineer

3 weeks ago


San Jose, California, United States Quatrro Business Support Services Full time

Purpose of the Job:

The Senior Systems Engineer will be responsible for overseeing day-to-day technology infrastructure at client sites and via remote support to support a wide array of customers and their operational and technology needs.

Responsibilities:

Provide day to day support of client networks, servers, storage, and overall infrastructure.

Maintain our clients' IT infrastructure both remotely and at customer site(s) when needed.

Help architect and implement a wide range of IT projects, such as high-availability, virtualization, and cloud services.

Be the escalation path for issues that desktop engineers or helpdesk staff are not able to resolve.

Work closely with Managers, Service Coordinators, and other Engineers to meet customer service-level commitments and provide world-class customer service.

Troubleshoot and resolve network and system issues, remote or on premise as needed.

Positively and professionally represent the face of the company with our clients.

Qualifications (Knowledge, Skills, and Abilities):

5+ years of experience with administering, configuring, optimizing, and maintaining Windows-based networks and servers.

Strong experience with Active Directory, Exchange, Office 365 administration, and Windows security.

Hands-on experience with firewalls and switches (Cisco, SonicWALL, Dell, Fortinet).

Hands-on experience with heavily virtualized environments (VMware, Hyper-V).

Familiarity with on premise and cloud-based backup solutions and cloud-based email systems (O365, GSuite).

Experience with MDM solutions (Intune, Jamf, etc.)

Self-motivated and able to work with limited supervision, and excellent time management.

Strong communication and customer service skills.

CCNA or equivalent network experience is desired.

MSCE or equivalent server experience is desired.

Technical Certifications a definite plus

Experience:

A.S. or B.S. in information systems or related field is preferred.

5+ years' experience working in information technology is required.



  • San Jose, California, United States IC Resources Full time

    Join one of the world's foremost RISC-V companies as a Senior Engineering Manager, contributing to the development of cutting-edge CPU products for applications such as 5G, AI, and machine learning. As a top company they offer competitive compensation, benefits, and hybrid working from either San Jose (CA) or Portland. There is huge room for professional...


  • San Jose, California, United States IC Resources Full time

    Join one of the world's foremost RISC-V companies as a Senior Engineering Manager, contributing to the development of cutting-edge CPU products for applications such as 5G, AI, and machine learning. As a top company they offer competitive compensation, benefits, and hybrid working from either San Jose (CA) or Portland. There is huge room for professional...


  • San Jose, California, United States IC Resources Full time

    Our client, a world-leading RISC-V Semiconductor IP company is seeking a Senior Engineering Manager to join them in San Jose, CA. This company has achieved phenomenal success in recent years, with annual revenue tripling in size since 2018. They seek a Senior Engineering Manager to join their VLSI team and lead a growing team of CPU Design and Verification...


  • San Jose, California, United States IC Resources Full time

    Our client, a world-leading RISC-V Semiconductor IP company is seeking a Senior Engineering Manager to join them in San Jose, CA. This company has achieved phenomenal success in recent years, with annual revenue tripling in size since 2018. They seek a Senior Engineering Manager to join their VLSI team and lead a growing team of CPU Design and Verification...


  • San Jose, California, United States IC Resources Full time

    Join one of the world's foremost RISC-V companies as a Senior Verification Engineer, contributing to the development of cutting-edge CPU products for applications such as 5G, AI, and machine learning. As a top company they offer competitive compensation, benefits, and full remote working options (they also have offices in San Jose & Portland if you'd like to...


  • San Jose, California, United States IC Resources Full time

    Join one of the world's foremost RISC-V companies as a Senior Verification Engineer, contributing to the development of cutting-edge CPU products for applications such as 5G, AI, and machine learning. As a top company they offer competitive compensation, benefits, and full remote working options (they also have offices in San Jose & Portland if you'd like to...


  • San Jose, California, United States EVONA Full time

    Location: San FranciscoSalary: Up to $250kFounded by a team of experts from SpaceX and Blue Origin, This space start-up in San Francisco is at the forefront of constructing a cutting-edge navigation satellite network to rival GNSS.Their solution will be a world-first higher accuracy and timing solution than current GNSS and GPS constellations.As a Senior...


  • San Jose, California, United States Danaher Full time

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...


  • San Jose, California, United States Danaher Full time

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...

  • Side Hustle Expert

    2 weeks ago


    San Jose, California, United States AI Prompt Engineer - Fud Full time

    At Fud, we are revolutionizing the way people approach making money by creating the world's first Social Hustling Community. Our platform connects individuals with the know-how and resources they need to take action and put more money in their pockets. We believe that everyone has the potential to be a side hustle expert, and we are looking for an...


  • San Francisco, California, United States Pantheon Platform Full time

    About PantheonPantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone's hands. That's why we're so passionate about helping developers, IT and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create...


  • San Francisco, California, United States Pantheon Platform Full time

    About PantheonPantheon is the WebOps platform for websites that deliver extraordinary results. We believe in putting the magic of the internet in everyone's hands. That's why we're so passionate about helping developers, IT and marketing develop, test, and release website changes faster and more reliably so they can build and maintain websites that create...


  • San Jose, California, United States ASML Full time

    Job ID:JIntroduction to the JobASML US, including its affiliates and subsidiaries, brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers...


  • San Jose, California, United States ASML Full time

    Job ID:JIntroduction to the JobASML US, including its affiliates and subsidiaries, brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers...

  • Senior Engineer

    1 week ago


    San Francisco, California, United States The League Full time

    Company DescriptionThe League is a pre-series A mobile social dating app startup backed by IDG Ventures, xSeed Capital, Cowboy Ventures, Structure Capital, Sherpa Ventures, and many notable angels. The Founder is a Stanford MBA (ex-Google, ex-Salesforce) with a strong product sense (engineering degree from Carnegie Mellon) and a fierce determination to...


  • San Jose, California, United States ASML Full time

    Job ID:JIntroduction to the jobASML/Brion brings together the most creative minds in science and technology to develop computational lithography software to enable customers on the best process window enhancement solution for the next generation HighNA EUV scanner, as well as best process window control solution to mitigate the process variation during the...


  • San Jose, California, United States ASML Full time

    Job ID:JIntroduction to the jobASML/Brion brings together the most creative minds in science and technology to develop computational lithography software to enable customers on the best process window enhancement solution for the next generation HighNA EUV scanner, as well as best process window control solution to mitigate the process variation during the...


  • San Jose, California, United States PayPal Full time

    At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.Job Description Summary:What you need to know about the role:We are seeking a talented Senior Software Engineer with extensive...


  • San Jose, California, United States PayPal Full time

    At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to revolutionize commerce globally to make moving money, selling and shopping, personalized and secure.Job Description Summary:What you need to know about the role:We are seeking a talented Senior Software Engineer with extensive...


  • San Jose, California, United States RetailNext Full time

    "Are you interested in distributed systems or big data? RetailNext is looking for engineers to help build our cloud analytics system. We pull in and process data from thousands of brick and mortar stores to help our customers better understand and serve their customers.We're looking for engineers with experience in distributed systems or data processing at...