Customer Service Representative

7 days ago

Portland, United States Scott Brennan - State Farm Agent Full time

Benefits: 401(k) matching Bonus based on performance Free food & snacks Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Scott Brennan - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Establish customer relationships and follow up with customers as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business. QUALIFICATIONS: Dedicated to customer service Able to effectively relate to a customer, answer their questions, and anticipate their needs. Excellent communication skills to assist customers and coordinate with other agency team members Proactive in problem-solving BENEFITS: Hourly pay plus commission/bonus Growth potential/Opportunity for advancement within my office Paid time off (vacation and personal/sick days) Health benefits Valuable career-building experience Compensation: $18.00 - $25.00 per hour Do you want to work with someone who will help you achieve YOUR goals? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Scott Brennan - State Farm Agent may be the right fit for you If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. About Our Agency We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance. Our office is located in Portland. Our office is open 9AM-5PM MF . I am a proud graduate of Texas State University. We currently have 4 team members at our agency. Apply now and let us put you on the path to success State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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