Bocce Guest Experience Specialist
2 months ago
Overview:
Opportunity: Bundox Bocce Guest Experience Specialist
As a Guest Experience Specialist, you are a master multi-tasker who serves food and beverages to guests with a friendly demeanor in accordance with our distinctive service standards. Beyond traditional service, your role extends to hosting, operating the point of sale, and providing game assistance to guests.
Potential Career Path
Bocce Court Supervisor/Event Coordinator Front of House Manager General Manager
Essential Job Functions
- Take food orders from guests and process orders in the point-of-sale system.
- Host guests, manage bocce court rentals, and assist with game rules and procedures.
- Ensure overall guest satisfaction and a memorable guest experience.
- Maintain cleanliness and aesthetic of service and bocce game areas.
- Stock service stations with items such as game equipment, ice, napkins, or straws.
- Pick up orders from the food preparation areas and ensure food is prepared accordingly.
- Prepare guest check and if appropriate, complete payment transaction.
- Adapt to dynamic roles such as expo, host and food ringer as needed.
- Be aware of guest satisfaction scores and work towards increasing departmental and overall guest satisfaction.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Perform other duties as requested by management.
Position Requirements
- High School diploma or equivalent preferred.
- Previous food and beverage or hosting experience preferred.
- Knowledge of POS system.
Bundox Bocce Benefits and Perks
- Competitive wages for full-time and part-time opportunities
- Medical, Dental, and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Free Basic Life Insurance
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational / Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends, and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting 50 pounds, bending, and reaching.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.
To see other opportunities at this location, click here.
-
To Go Specialist
2 days ago
Reno, Nevada, United States Red Lobster Full timeKey Responsibilities:As a To Go Specialist at Red Lobster, you will be responsible for delivering exceptional takeout experiences to our guests. This includes offering personalized service, suggesting food and drink options, and ensuring accurate orders are fulfilled. You will also be responsible for assembling prepared food and drink orders, as well as...
-
Guest Experience Specialist
5 months ago
Reno, United States Petco Full time**Guest Experience Specialist (Sales Associate)** Category: Stores Location: 5565 S Virginia St, Reno , NV 89502 Schedule: Part_time C ome work at a place where innovation and teamwork come together to support the most exciting missions in the world! What you'll do: Provide optimal guest experience services. Assist guests in the proper selection of...
-
Guest Experience Manager
1 week ago
Reno, Nevada, United States lululemon athletica Full timeGuest Experience LeadAt lululemon athletica, we're seeking a skilled Guest Experience Lead to join our team. As a key member of our store team, you'll be responsible for ensuring a high-quality in-store experience for our guests. This includes assessing and fulfilling the needs of the business, team, and guests, as well as maintaining operational excellence...
-
Guest Experience Lead
3 days ago
Reno, Nevada, United States lululemon athletica Full timeAs a Guest Experience Lead at lululemon athletica, you will be responsible for ensuring all guests receive a quality in-store experience. This involves assessing and fulfilling the needs of the business, team, and guests, as well as continuously evaluating the level of guest connection and technical product education. You will also be responsible for...
-
Customer Experience Specialist
2 months ago
Reno, Nevada, United States Atlantis Casino Resort & Spa Full timeJob Summary:We are seeking a highly skilled and customer-focused Hotel Guest Service Representative to join our team at Atlantis Casino Resort & Spa. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Guest Service: Provide...
-
Guest Service Ambassador
4 months ago
Reno, United States Grand Sierra Resort and Casino Full time**Guest Service Ambassador** Pay range **$14.00** City **Reno** State/Territory **NV** * Greets guests appropriately upon arrival in a warm and friendly manner, and provides professional and guest focused service to all guests that enter the hotel and casino. * Stays apprised of promotions, events, shows, groups, hotel information, & hours of venues to...
-
Guest Service Front Office Operations Specialist
4 weeks ago
Reno, Nevada, United States Caesars Entertainment Full timeJob SummaryAs a Guest Service Front Office Operations team member at Caesars Entertainment, you will be responsible for providing exceptional guest service and support to our hotel guests. This includes assisting with all aspects of hotel billing, responding to guest inquiries, and running reports as needed.Key ResponsibilitiesAssist guests with hotel...
-
Guest Services Supervisor
2 months ago
Reno, Nevada, United States Hersha Hospitality Management Full timePosition OverviewThe Guest Services Supervisor plays a crucial role in overseeing the front desk operations, ensuring adherence to the highest standards of guest service, quality, and sustainability.Key ResponsibilitiesManage daily front desk activities to provide exceptional guest experiences.Ensure compliance with established service standards and...
-
Customer Experience Specialist
4 months ago
Reno, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Full Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Pet Care Specialist
1 month ago
Reno, Nevada, United States Petco Full timeJob Title: Guest Experience SpecialistAt Petco, we're passionate about delivering exceptional guest experiences that exceed our customers' expectations. As a Guest Experience Specialist, you'll play a vital role in creating a welcoming and engaging environment for our guests and their pets.Key Responsibilities:Provide top-notch guest service, ensuring that...
-
Overnight Guest Service Director
4 weeks ago
Reno, Nevada, United States Atlantis Casino Resort & Spa Full timeJob Title: Overnight Guest Service ManagerJob Summary:The Overnight Guest Service Manager is responsible for overseeing the daily operations of the Front Desk, ensuring exceptional guest experiences, and leading a team of Guest Service Representatives. This role requires strong leadership, communication, and problem-solving skills to drive results and exceed...
-
Overnight Guest Service Supervisor
2 weeks ago
Reno, Nevada, United States Atlantis Casino Resort & Spa Full timeJob Title: Overnight Guest Service ManagerAt Atlantis Casino Resort & Spa, we are seeking a highly skilled and experienced Overnight Guest Service Manager to join our team. As a key member of our Front Desk team, you will be responsible for ensuring exceptional guest experiences and providing top-notch service to our valued customers.Key...
-
Guest Service Team Member
4 weeks ago
Reno, United States Wingstop Full timeWingstop - 200 Vista Knoll Pkwy - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...
-
Hotel Guest Service Representative
2 weeks ago
Reno, Nevada, United States Atlantis Casino Resort & Spa Full timeHotel Guest Service RepresentativeWe are seeking a highly skilled and customer-focused Hotel Guest Service Representative to join our team at Atlantis Casino Resort Spa. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and...
-
Overnight Guest Service Manager
1 week ago
Reno, Nevada, United States Atlantis Casino Resort & Spa Full timeJob SummaryWe are seeking a highly skilled and experienced Overnight Guest Service Manager to join our team at Atlantis Casino Resort Spa. As a key member of our Front Desk team, you will be responsible for providing exceptional guest service, supervising Guest Service Representatives, and ensuring the smooth operation of our Front Desk.Key...
-
Housekeeping Specialist
2 weeks ago
Reno, Nevada, United States Marriott International Inc Full timeHousekeeping Job DescriptionJob Summary: We are seeking a skilled and detail-oriented Housekeeping Specialist to join our team at Marriott International Inc. As a Guest Environment Expert, you will be responsible for maintaining the appearance and cleanliness of our hotel, ensuring a comfortable and memorable experience for our guests.Key...
-
Hotel Guest Service Representative
1 week ago
Reno, Nevada, United States Atlantis Casino Resort Spa Full timeJob SummaryWe are seeking a highly skilled and customer-focused Hotel Guest Service Representative to join our team at Atlantis Casino Resort Spa. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless and enjoyable experience for our guests.Key ResponsibilitiesProvide accurate and...
-
Hotel Guest Room Attendant
1 week ago
Reno, Nevada, United States Peppermill Casino Full timeRoom Attendant Job DescriptionThe Room Attendant is a vital role in creating a memorable guest experience at Peppermill Reno. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms.Responsibilities:Clean and prepare guest rooms for new arrivals, including making beds, restocking...
-
Housekeeping Specialist
6 days ago
Reno, Nevada, United States Marriott International Inc Full timeJob SummaryAs a Housekeeping Specialist at Marriott International Inc, you will be responsible for maintaining the appearance and cleanliness of our hotel. This includes delivering exceptional guest experiences, stocking carts, cleaning rooms and public spaces, and ensuring a safe work environment. If you are a detail-oriented and customer-focused individual...
-
Customer Service Reservation Specialist
2 months ago
Reno, Nevada, United States Grand Sierra Resort & Casino Full timePosition OverviewThe Grand Sierra Resort & Casino is seeking dedicated reservation specialists to assist guests in planning their perfect getaway. As a key member of our customer service team, you will play a vital role in enhancing the guest experience.Key ResponsibilitiesHandle incoming inquiries regarding reservations and accommodations.Provide...