Patient Access Specialist-Telecom PRN

2 months ago

Columbia, United States Johns Hopkins Medicine Full time

Evening PRN position within Patient Access-Telecom

Must have ability to work 5 or more shifts per month.

Shift times- weeknights 5/6pm-11pm, weekends- 7am-noon, noon-5pm, 5pm-11pm.

Free parking

On site at Howard County Medical Center in Columbia, MD

MUST BE ABLE TO TRAIN FOR 40 HOURS ON THE DAY SHIFT FOR THE FIRST WEEK AFTER HIRE.

Will handle switchboard and transfer calls accordingly.

Code alerts via intercom and paging

Must have good customer service skills

Education:

AA Degree preferred, HS diploma/GED required

Required Work Experience:

Two (2) years of related experience required

Knowledge, Skills and Abilities:

Requires a high level of clinical knowledge and regulatory standards

Two years of medical/health care office or call center experience required

Critical thinking and demonstrated leadership ability in order to address issues identified within the department

Excellent interpersonal skills required to communicate effectively with co-workers, patients, staff and insurance companies

Intermediate knowledge of Microsoft Office

Keyboarding speed of 40 WPM

Knowledge of professional telephone etiquette and soft skills

Johns Hopkins Health System

requires all employees be fully vaccinated against the COVID-19 virus. If hired, you will be required to provide proof of vaccination status within 14 days of employment start. Exceptions to the COVID-19 vaccination requirement may be granted to individuals for religious beliefs or medical reasons (more info will be shared throughout the hiring process).

Important Notice:

Authorization to Work in the United States:

Applicants who require sponsorship now or in the future will not be considered for this position.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

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