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Medical Front Desk Supervisor

2 months ago

Yorktown Heights, United States New York Cancer & Blood Specialists Full time
Medical Front Desk Supervisor
Yorktown, NY

At New York Cancer & Blood Specialists (NYCBS), we foster an environment where passionate professionals thrive. Our 200+ oncologists, hematologists, and staff across 25 locations are united by a mission: redefining what's possible against cancer and blood disorders. With cutting-edge treatments, groundbreaking research, and a patient-first philosophy, we're innovators reshaping modern medicine. Join our rapidly growing organization serving over 50,000 patients annually and unlock new frontiers in healing and hope.

In this role, you will:
  • Manage our administrative staff and procedures.
  • Perform all front desk responsibilities.
  • Have in-depth knowledge of healthcare regulations and medical terminologies.
  • Be responsible for creating employee work schedules, monitoring budgets, maintaining patient records and ensuring compliance with state laws and regulations.
  • Be professional and courteous, with excellent written and verbal communication skills.
  • Monitor the Dr.'s schedules and ensure patients are called for follow up appointments.
  • Inform employees of new policies and other changes.
  • Coordinate with Doctors, Nurses and other healthcare professionals to identify their issues and needs.
  • Respond to questions from Doctors, employees and patients in a timely manner.
  • Ensure all departments comply with the current healthcare laws, regulations and the policies of NYCBS.
  • Ensure employees are delivering the best care and customer service to all Patients
  • Confirm all co-pays are collected from the Patients.

We require:
  • A minimum of 3 years' experience in a hospital or clinical administration position.
  • An in-depth knowledge of healthcare regulations and medical terminology.
  • Outstanding written and verbal communication skills.
  • Exceptional computer skills, Word/Excel.
  • Problem solving and time management skills.
  • Able to work in a fast pace environment.
  • Working front desk supervisor position.
  • Bilingual - Spanish preferred.
Hours: Monday-Friday

Salary up to 70,000 annually and benefits including Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating) and more.

Visit our website at: nycancer.com and follow us on Facebook.
New York Cancer and Blood Specialists is an Equal Opportunity Employer