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Learning Specialist, Business Systems

2 months ago

Warrenville, United States Northshore Full time

Learning Specialist, Business Systems

The Learning Specialist is responsible for the execution of business systems training. This includes design, development, and delivery of education, optimization, and supporting users on functions, features, operation, and usage of business systems. The Learning Specialist will act as the liaison between the business systems team and employees to provide an understanding of the system's capabilities.

Po

sition Highlights: Position: Learning Specialist, Business Systems Location: Warrenville, IL Full Time/Part Time: Full-time (40 hours) Hours: Monday-Friday, 8:00am-4:30pm Travel: travel to other Endeavor Health locations may be required What you will do

:

Collaborate with subject matter experts and trainers to design, develop, and execute comprehensive and engaging business systems training programs. Work closely with cross-functional teams to align business systems configurations with training needs based on business requirements. Drive the creation of innovative training content that enhances user comprehension and proficiency in business systems functionalities. Conduct regular evaluations of training programs to ensure effectiveness and identify areas for improvement. Act as the primary contact for business systems-related training initiatives, providing ongoing support and training on business systems functionalities for end-users, trainers, and administrators. Address and resolve issues related to training data and processes promptly and effectively. Foster a supportive environment for end-users, encouraging a culture of continuous learning and improvement. Serve as a resource for troubleshooting and providing guidance on business systems-related inquiries. Ensure that all training programs align with the broader organizational goals and strategic objectives. Regularly assess the impact of training initiatives on key performance indicators and make adjustments as necessary. Collaborate with leadership to understand organizational priorities and incorporate them into the training strategy. Collaborate with Human Resources, Supply Chain, Finance, IT, and other relevant departments to seamlessly integrate business systems training and learning solutions. Build and maintain strong relationships with key stakeholders to gather requirements and provide regular updates on ongoing education initiatives. Actively engage with stakeholders to understand their unique needs and tailor training programs accordingly. Facilitate regular meetings with stakeholders to ensure alignment and address any concerns. Continuously optimize training workflows for increased efficiency and effectiveness. Identify opportunities to streamline processes, enhance user experience, and reduce time-to-competency. Implement feedback loops to gather insights from end-users and stakeholders for ongoing improvements. Identify and implement opportunities for innovation in training and learning processes, leveraging business systems functionalities and emerging technologies. Stay informed about industry best practices and emerging trends in business systems training to bring innovative ideas to the team. Pilot and assess new training methodologies or technologies for potential integration into the training program. What you will need

:

Education: Bachelor's degree in HR, Business, or related field, required. Master's degree in HR, Business, or related field, preferred. Experience: 3+ years of proven experience in training design, required Demonstrated track record of success with the design, development, and execution of training programs, required 5+ years of relevant experience with a demonstrated understanding of appropriate workflows, preferred Experience with Workday configuration/administration, preferred. Design, development and execution of Workday Training program, preferred Experience using Learning Management Systems for course delivery, including course/curricula creation, assignments, and reporting Demonstrated competence with eLearning development tools such as Articulate and Adobe Captivate with the ability to create, edit, and update content independently.

Unique or Preferred Skills: Knowledge of best practices in Learning & Development and/or the Healthcare industry Knowledge of adult learning theories and prior experience in adult education Strong problem-solving and critical-thinking skills Excellent communication and interpersonal skills Effective written skills for drafting and documenting training materials Exceptional presentation skills, specifically in the design and delivery of instructor-led training courses (in-person and virtual) Ability to work independently and as part of a team.

Benefits:

Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor. #J-18808-Ljbffr