Customer Care Worker
3 weeks ago
Customer Care Worker (CCW)/Driver
New York, NY 10035, USA
Req #3047
Wednesday, August 21, 2024
Volunteers of America-Greater New York (VOA-Greater New York) is an anti-poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County including emergency, transitional and permanent housing. Our services extend to families experiencing homelessness, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and others in need, including a special education preschool program.
We are in search of new talent in the following position...
Position: Customer Care Worker/Driver
The Customer Care Worker/Driver meets the needs of the program clients and promotes client participation in services leading to successful graduation to independent living. Performs a wide variety of tasks including engaging clients in services, protecting client rights, promoting client and co-worker safety, transporting clients to appointments and ensuring client adherence to rules and program activities.
The Schwartz Assessment Shelter is a shelter for men operating 24 hours a day and seven days a week. Clients are referred to the program by the New York City Department of Homeless Services. To learn more about the program, copy and paste this link into a browser housing
Location: 65 Charles Gay Loop * Wards Island, NY 10035
Minimum Qualifications:
High school diploma or GED preferred plus one-year relevant experience.
Clean and valid driver's license.
Must maintain agency authorized driver status.
Customer Care Worker/Driver Principal Responsibilities:
Oversee client participation in daily program activities, monitor observance of client's rights and client adherence to program rules and routines.
Escort clients to appointments, manage bed assignments, collect census data, distribute linens and supplies, manage access booth and update log book.
Accept new clients in electronic records database.
Provide optimal customer service while issuing meal cards, mail, medication, lockers and toiletries.
Make scheduled rounds of assigned areas to safeguard clients and property and promote appropriate behavior.
Provide emergency response including crisis management, first aid, CPR and fire response as needed.
Complete Incident Reports as outlined by the Program Manual and Funder guidelines. Report any instances of violations of client rights, incidents involving clients' non-compliance of rules and regulations and any criminal activity promptly to the Operations Manager
Drive agency vehicles to transport clients and staff, as assigned.
Employees receive an exceptional benefits package including
Medical
Dental
Vision
Prescription coverage
Life insurance,
Retirement plan
Educational Reimbursement Program (includes tuition and license/certification)
Paid Time Off which is accrued monthly and rolls over from year to year. In addition;
Paid Birthday Holiday
And much more ...
To learn more about VOA-Greater New York, copy and paste this link into a browser: about
VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today
Other details
Job Family
CASE MANAGEMENT
Job Function
Counseling
Pay Type
Hourly
Min Hiring Rate
$19.65
Max Hiring Rate
$19.65
Apply Now
initStaticMap(true);
{"@context":"","@type":"JobPosting","title":"Customer Care Worker (CCW)/Driver","datePosted":"2024-08-21T00:00:00","validThrough":null,"description":"
Position: Customer Care Worker/Driver
The Customer Care Worker/Driver meets the needs of the program clients and promotes client participation in services leading to successful graduation to independent living. Performs a wide variety of tasks including engaging clients in services, protecting client rights, promoting client and co-worker safety, transporting clients to appointments and ensuring client adherence to rules and program activities.
The Schwartz AssessmentShelteris a shelter for men operating 24 hours a day and seven days a week. Clients are referred to the program by the New York City Department of Homeless Services. To learn more about the program, copy and paste this link into a browser housing
Location: 65 Charles Gay Loop * Wards Island, NY 10035
Minimum Qualifications:
High school diploma or GED preferred plus one-year relevant experience.
Clean and valid driver's license.
Must maintain agency authorized driver status.
Customer Care Worker/Driver Principal Responsibilities:
Oversee client participation in daily program activities, monitor observance of client's rights and client adherence to program rules and routines.
Escort clients to appointments, manage bed assignments, collect census data, distribute linens and supplies, manage access booth and update log book.
Accept new clients in electronic records database.
Provide optimal customer service while issuing meal cards, mail, medication, lockers and toiletries.
Make scheduled rounds of assigned areas to safeguard clients and property and promote appropriate behavior.
Provide emergency response including crisis management, first aid, CPR and fire response as needed.
Complete Incident Reports as outlined by the Program Manual and Funder guidelines. Report any instances of violations of client rights, incidents involving clients' non-compliance of rules and regulations and any criminal activity promptly to the Operations Manager
Drive agency vehicles to transport clients and staff, as assigned.
Employees receive an exceptional benefits package including
Medical
Dental
Vision
Prescription coverage
Life insurance,
Retirement plan
Educational Reimbursement Program (includes tuition and license/certification)
Paid Time Off which is accrued monthly and rolls over from year to year. In addition;
Paid Birthday Holiday
And much more...
","employmentType":"FULL_TIME","hiringOrganization":{"@type":"Organization","name":"Volunteers of America - Greater New York, Inc.","logo":"CandidatePortal/en-US/voagny/Go?item=77653e76-e1c2-4ed2-b889-34778ec982c4"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"","addressLocality":"New York","addressRegion":"New York","postalCode":"10035","addressCountry":"US"}}],"jobLocationType":null,"baseSalary":{"@type":"MonetaryAmount","value":{"@type":"QuantitativeValue","value":null,"minValue":"19.65000","maxValue":"19.65000","unitText":"HOUR"}}}
New York, NY 10035, USA
Share this job:
-
Customer Care Worker/Driver
2 months ago
New York, United States Voa-Gny Full time**Customer Care Worker/Driver (SHS678)** Randalls and Wards Islands, New York, NY, USA Req #1503 Tuesday, February 15, 2022 Volunteers of America-Greater New York (VOA-GNY) is an anti-poverty organization that seeks to end homelessness in the New York metropolitan area by the year 2050. We focus our continuum of care to address the most prevalent causes of...
-
Customer Care Worker
3 months ago
New York, United States Voa-Gny Full time**Customer Care Worker (CCW)/Driver (SHS682)** Randalls and Wards Islands, New York, NY, USA Req #1502 Tuesday, February 15, 2022 Volunteers of America-Greater New York (VOA-GNY) is an anti-poverty organization that seeks to end homelessness in the New York metropolitan area by the year 2050. We focus our continuum of care to address the most prevalent...
-
Social Worker- Care Manager MLTC
3 months ago
New York, United States Village Care Full timeJob DescriptionJob DescriptionSocial Work Care ManagerVillageCareMAX*Full Time - Remote Opportunity*VillageCare is looking for a self-motivated and passionate Social Worker Care Manager, who will provide telephonic assessments of member's status and needs. This position works with our patients to develop, implement, and monitor their care plan and ensure...
-
Customer Care Associate
1 month ago
New York, United States Fidelis Care Full time**Customer Care Associate** Category Administrative & Operations support Location Rego Park, New York, US Full-time Job Id 1302000 Fidelis Care JOB DESCRIPTION You could be the one who changes everything for our 25 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, multi-national organization,...
-
Community Health Worker
3 months ago
New York, United States Village Care Full timeJob DescriptionJob DescriptionCommunity Health WorkerBilingual (Travel Required)VillageCare is looking for an enthusiastic and passionate Community Health Worker. This role will act as a liaison between VillageCareMAX members and the care team to ensure appropriate care is assessed by conducting in home visits. The Community Health Worker will identify and...
-
Relief Support Worker Galashiels
3 months ago
New York, United States Ark People Housing Care Full timeGalashiels Relief Support Worker £12.00 per hour The Galashiels service provides support to individuals within Galashiels and the surrounding towns with activities such as Horse riding, golf, bowling and Tennis this enables our supported people to live full lives and be involved in the different local communities around the Borders. We are looking for...
-
Customer Care Agent
16 hours ago
New York, United States Carefull Full time**Full time, Remote ****Location: ** Hiring across all time zonesAbout Carefull:Carefull is a dynamic and innovative early-stage startup dedicated to protecting older adults from elder abuse, identity theft, and everyday money mistakes. In addition to providing $1 million of identity theft insurance at sign-up signup, our AI alerts notify customers of...
-
Community Health Worker Field Supervisor
4 weeks ago
New York, United States Village Care Full timeJob DescriptionJob DescriptionCommunity Health Worker Field SupervisorBilingual (Travel Required)VillageCare is looking for an enthusiastic and passionate Community Health Worker Field Supervisor. The Community Health Worker Field Supervisor will oversee and lead the Community Health Worker Team by managing field staff and compliance regulations for the...
-
Customer Care Specialist
2 days ago
New York, New York, United States Voa-Gny Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Care Worker to join our team at Voa-Gny. As a key member of our operations team, you will play a vital role in ensuring the success of our clients and promoting their participation in our services.Key ResponsibilitiesOversee client participation in daily program activities and...
-
New York, United States Asian Community Care Management, Inc. Full timeJob DescriptionJob DescriptionJob DescriptionAsian Community Care Management, Inc. is looking for a Chinese Bilingual Registered Nurse/Care manager or a Social Worker/Care manager to provide telephonic coordination care for members through assessment and member-centered care planning. This is a 100% remote position.Who we areAsian Community Care Management...
-
New York, United States Asian Community Care Management, Inc. Full timeJob DescriptionJob DescriptionJob DescriptionAsian Community Care Management, Inc. is looking for a Chinese Bilingual Registered Nurse/Care manager or a Social Worker/Care manager to provide telephonic coordination care for members through assessment and member-centered care planning. This is a 100% remote position.Who we areAsian Community Care Management...
-
Relief Support Worker
5 days ago
New York, New York, United States Ark People Housing Care Full timeJob SummaryArk People Housing Care is seeking a Relief Support Worker to join our team in Galashiels. As a Relief Support Worker, you will provide support to individuals with activities such as horse riding, golf, bowling, and tennis, enabling them to live full lives and be involved in local communities.Main ResponsibilitiesWork with colleagues as part of an...
-
Direct Care Worker
3 months ago
New Castle, United States Anova Health Care Services, Inc. - New Castle Full timeJob DescriptionJob DescriptionDescription:Position Description:A Personal Care Worker/Direct Care Worker is a non-licensed member of the home health care team who assists the consumer with the tasks of daily living as outlined in a written care plan that is established by a Registered Nurse Supervisor and kept in the consumer’s home. The direct care worker...
-
Direct Care Worker
3 weeks ago
New Castle, United States Anova Health Care Services, Inc. - New Castle Full timeJob DescriptionJob DescriptionDescription:Position Description:A Personal Care Worker/Direct Care Worker is a non-licensed member of the home health care team who assists the consumer with the tasks of daily living as outlined in a written care plan that is established by a Registered Nurse Supervisor and kept in the consumer’s home. The direct care worker...
-
Direct Care Worker
2 weeks ago
New Castle, United States Anova Health Care Services, Inc. - New Castle Full timeJob DescriptionJob DescriptionDescription:Position Description:A Personal Care Worker/Direct Care Worker is a non-licensed member of the home health care team who assists the consumer with the tasks of daily living as outlined in a written care plan that is established by a Registered Nurse Supervisor and kept in the consumer’s home. The direct care worker...
-
Customer Service Trainer
2 months ago
New York, United States FREEDOM CARE , LLC Full time**Customer Service Trainer (Care Team)** at FreedomCare Lake Success, NY or New York, NY Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. Were the largest consumer-directed...
-
Licensed Clinical Social Worker, LCSW
2 months ago
New York, United States Senior Care Therapy Full timeJob DescriptionLicensed Clinical Social Worker LCSW What We Offer: No Admin Tasks! No cancellations! No no-shows! Flexible Daytime Hours We offer our clinicians with the support and resources they need to succeed! 401(k) Plan for FT or PT employees Full Time offers Excellent Health, Vision, and Dental Insurance Benefits Full Time offers...
-
Licensed Clinical Social Worker, LCSW
2 months ago
New York, United States Senior Care Therapy Full timeJob DescriptionJob DescriptionLicensed Clinical Social Worker LCSWWhat We Offer:No Admin Tasks! No cancellations! No no-shows! Flexible Daytime Hours We offer our clinicians with the support and resources they need to succeed! 401(k) Plan for FT or PT employees Full Time offers Excellent Health, Vision, and Dental Insurance Benefits Full Time offers...
-
Customer Care Representative Centereach, NY
3 months ago
New York, United States Briscoe Protective, LLC Full timeCustomer Care Representative Centereach, NY Due to our continued success, we are enlarging our Customer Care Team. Briscoe is a fast-growing Long Island Security Company seeking ambitious and responsible self-starters. We provide residential and commercial security services to high value customers, offering burglar alarm, interactive video, remote grounds...
-
Bilingual Youth Care Worker
3 months ago
New York, United States Lutheran Social Services of New York - Safe Haven Full timeJob DescriptionJob DescriptionGENERAL DESCRIPTION: The Safe Haven for Children Program is a 24-hour shelter and transitional foster care program that serves unaccompanied children (UCs) in immigration custody who are awaiting release to their sponsors. The Youth Care Worker AKA Child Care Worker is responsible for ensuring the minors are receiving...
