Onboarding Specialist
2 weeks ago
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, were revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
Are you passionate about creating a tremendous customer experience, and do you love finding faster/more efficient ways of doing things? Are you seeking a career that allows you to develop in one of the worlds fastest growing companies, and to have a tremendous impact on that growth? Compass is looking for passionate, driven professionals, with tremendous people skills to join our Onboarding Operations team.
The Onboarding Operations team is responsible for welcoming new agents to Compass. We work with agents prior to joining our brokerage, conduct their onboarding, and ensure that they transition seamlessly over to their local markets support teams. Its our job to make sure every agent feels special, well supported, warmly welcomed, and as if theyve finally found their place in the world at Compass.
*This position is fully onsite position based out of Dallas*
At Compass You Will
Conduct day 1 onboarding for licensed team members and standard GCI principal agents
Ensure account set-up and all preboarding steps are completed for each onboarding
Liaise with local AEM team, Contract Desk, SGMs, Aloha, SFDC, regarding onboarding details
Complete onboarding follow up with key stakeholders
Support future optimization of centralized agent onboarding processes
Liaise with regional AEMs to surface, document, and maintain regionally nuanced processes
70% conducting agent onboarding activities for licensed team members (LTM) and principals
15% OBS Zendesk queue management
15% support onboarding process optimization (project/workstream based)
What We're Looking For
Flexible and adaptable, with proven track record of being #SolutionsDriven
Ability to manage multiple priorities and projects simultaneously
Ability to follow instruction and documented SOPs in order to manage daily tasks
Proactive communicator with strong customer service skills
Highly organized with strong attention to detail
2+ years experience in a training, onboarding, or account management role
Previous experience in a remote role a plus
B.A. or B.S. degree
Impeccable attention to detail and problem-solving skills
Team player adept at collaborating with others
Self-starter attitude and ability to exercise judgment and problem-solve with minimal supervision
Continuous desire to improve existing processes and develop creative solutions
Exceptional written and verbal communication
1-2 years of start-up, technology, marketing or real estate experience a plus
Perks That You Need To Know About
Participation in our incentive programs (which may include where eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, marriage leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
Do your best work, be your authentic self.
At Compass, we believe that everyone deserves to find their place in the world a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.
Notice for California Applicants
#J-18808-Ljbffr
-
Customer Relationship Management Specialist
7 days ago
Dallas, United States jcw llc Full timeJCW is partnering with a top 100 Law Firm out of their Chicago, Dallas, and Houston locations to bring on a CRM Specialist. The ideal candidate will be responsible for all aspects of the Firm's CRM software as well as their email campaign software and the focus will be on data quality, onboarding new attorneys, and training, etc. If this sounds like a good...
-
Contract Credentialing Specialist
4 weeks ago
Dallas, United States Wheeler Staffing Partners Full timeWheeler Staffing Partners is hiring a Contract Credentialing Specialist on a contract basis with a healthcare client in Dallas, TX. The Sr. Credentialing Specialist will work closely with the local market onboarding team on all new providers in the pipeline. This is an on-site role, reporting to the Dallas office Mon-Fri.Credentialing Specialist Job...
-
Contract Credentialing Specialist
2 weeks ago
Dallas, United States Wheeler Staffing Partners Full timeWheeler Staffing Partners is hiring a Contract Credentialing Specialist on a contract basis with a healthcare client in Dallas, TX. The Sr. Credentialing Specialist will work closely with the local market onboarding team on all new providers in the pipeline. This is an on-site role, reporting to the Dallas office Mon-Fri.Credentialing Specialist Job...
-
Technical Support Specialist
4 weeks ago
Dallas, United States LHH Full timeSupport engineering role W2, contract, on-site, zip code 75219 in Dallas TXIT support, level 2 to 3, AZURE, Slack, Zoom, etc.Troubleshooting, IT issue resolution, Help desk analysis, Tech support specialist/help desk analyst with some cybersecurityVideo conferencing systems"On call" remotely during the holiday schedule100+ user support, network, security...
-
Technical Support Specialist
4 weeks ago
Dallas, United States LHH Full timeSupport engineering role W2, contract, on-site, zip code 75219 in Dallas TXIT support, level 2 to 3, AZURE, Slack, Zoom, etc.Troubleshooting, IT issue resolution, Help desk analysis, Tech support specialist/help desk analyst with some cybersecurityVideo conferencing systems"On call" remotely during the holiday schedule100+ user support, network, security...
-
Technical Support Specialist
4 weeks ago
Dallas, United States LHH Full timeSupport engineering role W2, contract, on-site, zip code 75219 in Dallas TXIT support, level 2 to 3, AZURE, Slack, Zoom, etc.Troubleshooting, IT issue resolution, Help desk analysis, Tech support specialist/help desk analyst with some cybersecurityVideo conferencing systems"On call" remotely during the holiday schedule100+ user support, network, security...
-
Sales Support Specialist
1 day ago
Dallas, United States Frontline Source Group Full timeClient Support SpecialistOur client located in Dallas, TX has a need for a Client Support Specialist on a direct hire basis. Company Profile: Healthcare IndustryTeam CultureGrowingClient Support Specialist Role: As a Client Support Specialist, you will be responsible for various client-related tasks, including report generation, communication with Business...
-
Customer Support Specialist
3 weeks ago
Dallas, United States Frontline Source Group Full timeClient Support SpecialistOur client located in Dallas, TX has a need for a Client Support Specialist on a direct hire basis. Company Profile: Healthcare IndustryTeam CultureGrowingClient Support Specialist Role: As a Client Support Specialist, you will be responsible for various client-related tasks, including report generation, communication with Business...
-
Customer Support Specialist
3 weeks ago
Dallas, United States Frontline Source Group Full timeClient Support SpecialistOur client located in Dallas, TX has a need for a Client Support Specialist on a direct hire basis. Company Profile: Healthcare IndustryTeam CultureGrowingClient Support Specialist Role: As a Client Support Specialist, you will be responsible for various client-related tasks, including report generation, communication with Business...
-
Dallas, United States GrowthExpertz Full timeJob DescriptionJob DescriptionEligibility & Planning Specialist (Medicaid Services)Location: 100% RemoteAbout GrowthExpertz Recruitment Services:GrowthExpertzs Recruitment Services specializes in helping startups and businesses expand their teams, focusing on roles in marketing, product, engineering, and more. We offer a distinctive flat-fee recruitment...
-
Information Technology Support Specialist
1 week ago
Dallas, United States Frontline Source Group Full timeIT Support SpecialistOur client located in Dallas, TX has a need for a IT Support Specialist on a direct hire basis. Company Profile: Healthcare IndustryTeam CultureGrowingIT Support Specialist Role:Our IT Support Specialist will be responsible for generating reports, analyzing data using Power Bi and Excel, and supporting Business Development efforts. You...
-
Eligibility & Planning Specialist
4 weeks ago
Dallas, Texas, United States GrowthExpertz Full timeEligibility & Planning Specialist (Medicaid Services) Location: 100% Remote About GrowthExpertz Recruitment Services: GrowthExpertzs Recruitment Services specializes in helping startups and businesses expand their teams, focusing on roles in marketing, product, engineering, and more. We offer a distinctive flat-fee recruitment model combined with talent...
-
Information Technology Support Specialist
3 weeks ago
Dallas, United States Frontline Source Group Full timeIT Support SpecialistOur client located in Dallas, TX has a need for a IT Support Specialist on a direct hire basis. Company Profile: Healthcare IndustryTeam CultureGrowingIT Support Specialist Role:Our IT Support Specialist will be responsible for generating reports, analyzing data using Power Bi and Excel, and supporting Business Development efforts. You...
-
Information Technology Support Specialist
3 weeks ago
Dallas, United States Frontline Source Group Full timeIT Support SpecialistOur client located in Dallas, TX has a need for a IT Support Specialist on a direct hire basis. Company Profile: Healthcare IndustryTeam CultureGrowingIT Support Specialist Role:Our IT Support Specialist will be responsible for generating reports, analyzing data using Power Bi and Excel, and supporting Business Development efforts. You...
-
Information Technology Support Specialist
8 hours ago
Dallas, United States Frontline Source Group Full timeIT Support SpecialistOur client located in Dallas, TX has a need for a IT Support Specialist on a direct hire basis. Company Profile: Healthcare IndustryTeam CultureGrowingIT Support Specialist Role:Our IT Support Specialist will be responsible for generating reports, analyzing data using Power Bi and Excel, and supporting Business Development efforts. You...
-
Learning Management System Support Specialist
3 weeks ago
Dallas, United States Signify Health Full time** Learning Management System Support Specialist (LMS Support Specialist)** at Signify Health Remote This role will report to our Senior Manager - Onboarding & Education. This position works to oversee the LMS and training process for new clinicians and clinicians requiring further education. This position will update, develop and create training materials...
-
Clinical Applications Support Specialist
1 week ago
Dallas, United States GI Associates & Endoscopy Center Full timeGI Alliance is seeking an experienced Clinical Applications Support Specialist Duties of this position include, but are not limited to, the following: Position purpose Provide non-hardware support, education and training for all users of GI Alliances gGastro/gPM application, with adherence to GI Alliance policies and the gGastro/gPM manuals. Support...
-
Partnerships and Outreach Specialist
1 week ago
Dallas, United States Scottish Rite for Children Full timeOur patients are our number one priority! We're committed to giving children back their childhood! Job Posting Title: Partnerships and Outreach Specialist Location: Dallas - Hospital Additional Posting Details: M-F 8 a.m. - 4:30 p.m. Job Description: Duties/Responsibilities Plan, research, develop and create opportunities for community engagement...
-
Hiring Specialist/ Recruiter
3 weeks ago
Dallas, United States Always Best Care Senior Services - Dallas, TX Full timeJob DescriptionJob DescriptionSince 1996, Always Best Care has helped families with non-medical in-home care and assisted living placement services. Always Best Care clients receive extraordinary care in an inspiring environment with caring people. Our Care Coordinators have worked with more than 25,000 seniors across the country. We hire employees who are...
-
Bilingual Legal Intake Specialist
2 weeks ago
Dallas, United States Sul Lee Law Firm, PLLC Full timeDescription Our rapidly growing law practice is seeking a full-time Legal Intake Specialist to join our team! You'll survey prospective clients and empathize with them on the details of their cases, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We'll provide the training and resources to help you...