Customer Service Management Trainee

4 weeks ago


Bethlehem, United States Uline Full time

Customer Service Management Trainee

Pay from $25 to $30 per hour

Pennsylvania Branch
700 Uline Way, Allentown, PA 18032

A new career opportunity is calling Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Dont put your career on hold apply for this unique opportunity now

Better together This position is on-site, and we are looking for people who share our passion.

Training Hours: Monday - Friday 8:30 AM to 5 PM. Various shifts available.

Position Responsibilities

  • Master all aspects of customer service management through a comprehensive hands-on training program.

  • Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.

  • Review department procedures and standards to identify areas for improvement.

Minimum Requirements

  • Bachelors degree.

  • Excel at verbal communications, listening, feedback, delegation, fostering teamwork and multi-tasking.

  • Strong track record of customer-focused service, teamwork and attention to detail.

  • Prior leadership / management experience is a plus.

Benefits

  • Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.?

  • 401(k) with 6% employer match.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

  • Bonus programs that include annual performance, sales goals and profit sharing.

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center. Beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North Americas leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is proud to operate as a drug-free workplace.

EEO/AA Employer/Vet/Disabled

#LI-CS1
#LI-PA001
(#IN-PACS)



  • Bethlehem, Pennsylvania, United States Penske Full time

    About the RoleAs a Sales and Operations Management Trainee at Penske, you will be part of a fast-paced environment where you will use your skills and knowledge to run a business and quickly solve problems for our customers. You will be introduced to our sales processes, leading-edge technology, and winning company culture through ongoing training and...


  • Bethlehem, Pennsylvania, United States Blake Thermal Full time

    Job OverviewWe are seeking a highly motivated Boiler Mechanic Trainee to join our team at Blake Thermal Sales & Service Inc. in East Windsor, CT.This role offers an excellent opportunity to gain experience and develop skills in the thermal energy industry.

  • Management Trainee

    5 months ago


    Bethlehem, United States Enterprise Holdings Full time

    Overview Start your career with Enterprise Mobility! We’re hiring for our respected Management Training Program. Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that’s full of opportunities....


  • Bethlehem, United States ID Logistics Full time

    Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. This position works closely with customers and on-site management to handle various product inquiries, special requests, or discrepancies, shipping and receiving as well as billing and invoicing....


  • Bethlehem, United States ID Logistics Full time

    Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. This position works closely with customers and on-site management to handle various product inquiries, special requests, or discrepancies, shipping and receiving as well as billing and invoicing....

  • Customer Service Rep

    2 months ago


    Bethlehem, United States ID Logistics Full time

    Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. This position works closely with customers and on-site management to handle various product inquiries, special requests, or discrepancies, shipping and receiving as well as billing and invoicing....


  • Bethlehem, Pennsylvania, United States ID Logistics Full time

    **Job Overview**ID Logistics is seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.Salary: $19.50 per hourJob Responsibilities:Manage shipping and receiving operations within our system, collaborating with the Distribution Center...


  • Bethlehem, United States Garden State Tile Full time

    Responsible for providing effective, accurate and timely customer service for all internal and external customers as well as team members by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members, outside sales representatives, peers, managers, and management. When necessary, assume any...


  • Bethlehem, Pennsylvania, United States RJ Schinner Co Full time

    Job DescriptionWe are seeking a highly skilled and experienced Customer Service Associate to join our team. As a key member of our customer service department, you will be responsible for providing exceptional customer support and ensuring customer satisfaction.Company OverviewRJ Schinner Co., Inc. is a growing, family-owned wholesale redistributor with over...


  • Bethlehem, United States RJ Schinner Co Full time

    Build your career with RJ Schinner, a growing, family-owned wholesale redistributor with over 70 years of successWe have 20 distribution centers throughout the US, 600+ employees, and provide disposable paper, cleaning, and food service packaging products to distributors in 48 states. Headquartered in Menomonee Falls, WI, RJ Schinner is a well-established...


  • Bethlehem, United States RJ Schinner Co Full time

    Build your career with RJ Schinner, a growing, family-owned wholesale redistributor with over 70 years of successWe have 20 distribution centers throughout the US, 600+ employees, and provide disposable paper, cleaning, and food service packaging products to distributors in 48 states. Headquartered in Menomonee Falls, WI, RJ Schinner is a well-established...


  • Bethlehem, Pennsylvania, United States HTSS Inc Full time

    Warehouse Opportunities with HTSS IncWe are seeking a Customer Service Representative to join our team at HTSS Inc in Bethlehem, PA. This is a full-time, temp-to-hire opportunity with a competitive hourly rate of $19.50.The ideal candidate will have prior experience in shipping and receiving, with excellent communication and problem-solving skills. As a...


  • Bethlehem, United States RJ Schinner Co Full time

    Job DescriptionJob DescriptionBuild your career with RJ Schinner, a growing, family-owned wholesale redistributor with over 70 years of success. We have 20 distribution centers throughout the US, 600+ employees, and provide disposable paper, cleaning, and food service packaging products to distributors in 48 states. Headquartered in Menomonee Falls, WI, RJ...


  • Bethlehem, Pennsylvania, United States Planet Fitness Inc. Full time

    **Job Title:** Customer Service AmbassadorAt Planet Fitness Inc., we are seeking a talented individual to join our team as a Customer Service Ambassador. As a vital member of our front desk staff, you will be responsible for creating a positive member experience by providing exceptional customer service to Planet Fitness members, prospective members, and...


  • Bethlehem, Pennsylvania, United States Penske Full time

    Penske is a dynamic company with a wide range of job opportunities. As a Customer Service Representative, you will play a key role in driving business growth by delivering exceptional customer service.ResponsibilitiesThis position involves handling inbound sales and customer service calls, explaining sales procedures, and responding to customer...


  • Bethlehem, United States Pep Boys Full time

    Job Description Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone...


  • Bethlehem, Pennsylvania, United States Sequential Technology International Full time

    About the Company">Sequential Technology International is an innovative global outsourcing company that delivers value and expertise through exceptional people, process, and technology. As a certified Minority Business Enterprise, we prioritize diversity, equity, and inclusion in everything we do.">The Opportunity">We are seeking a Customer Service Team Lead...


  • Bethlehem, Pennsylvania, United States True Management LLC Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Administrative Operations Manager to join our team at True Management LLC. This role will provide administrative support to our leadership team, ensuring the smooth operation of our office.Key ResponsibilitiesAdministrative Support: Provide clerical and administrative assistance to our...


  • Bethlehem, United States Chubb Full time

    Job DescriptionCustomer Service Representatives Responsibilities: Work directly with Premier Underwriters/Managers to acquire and retain Premier and FO accounts. Coordinate total service for assigned accounts, working with designated key contacts in all departments in Operations. Provide quote options for new and renewal business via excel spreadsheets....


  • Bethlehem, United States S and T Bank Full time

    Work Location: 628 Broad Street New Bethlehem, PA 16242 Work Hours: Monday - Thursday 8:30 am - 5:00 pm Friday 8:30 am - 6:00 pm Saturday 9:00 am - 12:00 pm (Must be flexible around branch hours Function: Operates a customer service window to provide customers with exceptional customer service on a variety of transactions. Suggests solutions and options to...