Guest Experience Ambassador
2 months ago
Guest Experience Ambassador - Soldier Field POSITION: Guest Experience Ambassador DEPARTMENT: Sales and Event Services REPORTS TO: Guest Experience Manager FLSA STATUS: Part-Time/Non-Exempt Summary Our Guest Experience Ambassador(s) will be responsible for creating a friendly, welcoming environment while consistently providing exceptional services to all guests while supporting Chicago Bears, Chicago Fire FC, concerts, and other responsibilities that will enhance the guest experience. Essential Duties and Responsibilities Greet guests upon arrival and make them feel welcome. Gather and maintain the requisite equipment for each event. Familiarize yourself with the layout and history of Soldier Field. Help guests by providing general information about Soldier Field, transportation, ADA, concessions, restrooms, seating areas, and more. Maintain a positive, friendly demeanor at all times. Inform guests with Soldier Field etiquette, policies, and procedures only during major events. Assist with guests' needs and questions during high levels of visitation times. Maintain knowledge about Soldier Field programs and events to better serve the guests. Relay information when needed to supervisor throughout events. Utilize briefing reports to ensure proper communication with guests and supervisor. Observe guests and anticipate guest needs during events. Assist directing guests, answering questions, and relaying messages to supervisor when you do not know how to best assist the guest. Complete other projects and responsibilities as assigned by the supervisor. Qualifications Must be available to work a flexible schedule that includes weekends, holidays, and evenings. Must be comfortable in large crowds – noise levels in the work environment are frequently loud. Must be able to work both indoors and outdoors; may be exposed to all weather conditions, including extreme cold and heat. Skills and Abilities Exceptional customer service and communication skills. Strong ability to collaborate with other stadium teams throughout the venue. Ability to memorize the layout of Soldier Field (seating sections, restrooms, gates, codes, etc.). Ability to remain in your position for an entire shift. Ability to maneuver throughout the facility. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. TO APPLY Please submit a resume detailing relevant experience. Recruiter: Maggie Szot Soldier Field - ASM Global 1410 S. Museum Campus Drive Chicago, IL 60605 ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. #J-18808-Ljbffr
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Guest Experience Ambassador
4 weeks ago
Chicago, Illinois, United States ASM Global Full timeJob Title: Guest Experience AmbassadorWe are seeking a Guest Experience Ambassador to join our team at Soldier Field, home of the Chicago Bears and Chicago Fire FC. As a Guest Experience Ambassador, you will be responsible for creating a welcoming environment and providing exceptional service to all guests.Key Responsibilities:Greet guests upon arrival and...
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Guest Experience Ambassador
4 weeks ago
Chicago, Illinois, United States ASM Global Full timeJob SummaryWe are seeking a highly skilled Guest Experience Ambassador to join our team at Soldier Field. As a Guest Experience Ambassador, you will be responsible for creating a welcoming environment and providing exceptional service to our guests. Key Responsibilities• Greet guests upon arrival and make them feel welcome• Gather and maintain the...
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Guest Experience Ambassador
3 weeks ago
Chicago, Illinois, United States Alamo Drafthouse Cinema Full timeAbout the RoleWe are seeking a highly skilled and enthusiastic Guest Experience Ambassador to join our team at Alamo Drafthouse Cinema. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.Key ResponsibilitiesProvide exceptional customer service and...
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Lobby Ambassador
4 weeks ago
Chicago, Illinois, United States Rapport Guest Services Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Lobby Ambassador to join our team at Rapport Guest Services. As a Lobby Ambassador, you will be the first point of contact for our clients, guests, and visitors, providing exceptional customer service and creating a warm and welcoming atmosphere in our lobby.Key ResponsibilitiesClient Care:...
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Lobby Ambassador
3 weeks ago
Chicago, Illinois, United States Rapport Guest Services Full timeJob Title: Lobby AmbassadorAs a Lobby Ambassador with Rapport Guest Services, you will have the opportunity to work with a dynamic team and provide exceptional customer service to our clients and guests. Your primary responsibility will be to engage with all visitors entering the lobby and reception center, displaying a friendly and approachable demeanor at...
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Lobby Ambassador
1 month ago
Chicago, United States Rapport Guest Services Full timeLobby AmbassadorWorking as a Lobby Ambassador will allow you the opportunity to work with GREAT people like yourself! You will be surrounded by people who are passionate about what they do and share in our belief in the quality value of delivering superior hospitality to our premier client.The Lobby Ambassador will be responsible for engaging all Clients,...
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Lobby Ambassador
1 month ago
Chicago, United States Rapport Guest Services Full time $22 - $23Lobby AmbassadorWorking as a Lobby Ambassador will allow you the opportunity to work with GREAT people like yourself! You will be surrounded by people who are passionate about what they do and share in our belief in the quality value of delivering superior hospitality to our premier client.The Lobby Ambassador will be responsible for engaging all Clients,...
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Lobby Ambassador
2 weeks ago
Chicago, Illinois, United States Rapport Guest Services Full timeJob Title: Lobby AmbassadorAt Rapport Guest Services, we are seeking a highly skilled and enthusiastic Lobby Ambassador to join our team. As a Lobby Ambassador, you will be the first point of contact for our clients, guests, and visitors, providing exceptional customer service and creating a warm and welcoming atmosphere in our lobby.Key...
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Guest Experience Ambassador
3 weeks ago
Chicago, Illinois, United States Compass Group, North America Full timeJob SummaryThe Guest Service Ambassador is responsible for creating a warm and welcoming atmosphere for all clients, executives, and staff members. Located on the reception floor and in all public areas, this role will be the first point of contact for visitors, ensuring they feel comfortable and directed to their appointments and...
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Guest Experience Ambassador
4 weeks ago
Chicago, Illinois, United States Flik Hospitality Group Full timeJob OverviewFlik Hospitality Group is seeking a skilled Guest Experience Ambassador to provide exceptional customer service and create a warm, welcoming atmosphere for clients, executives, and staff members.Key Responsibilities:Provide high-level internal and external customer supportGreet employees and visitors, welcome visitors with a smile while...
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Ambassador - Guest Experience Teammate
1 week ago
Chicago, United States wndr museum Full timeAbout WNDR WNDR Museum is an interactive experience: a multi-sensory showcase of art and technology. Our message is simple: We are all artists. And as artists, our visitors are more than passive onlookers. Whatever they do in our museum, IS art. WNDR is a collective of thinkers, artists, poets, and designers, working at the intersection of art and...
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Ambassador - Guest Experience Teammate
2 weeks ago
Chicago, United States wndr museum Full timeAbout WNDR WNDR Museum is an interactive experience: a multi-sensory showcase of art and technology. Our message is simple: We are all artists. And as artists, our visitors are more than passive onlookers. Whatever they do in our museum, IS art. WNDR is a collective of thinkers, artists, poets, and designers, working at the intersection of art and...
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Guest Experience Ambassador
5 months ago
Chicago, United States ASM Global Full timePOSITION: Guest Experience Ambassador DEPARTMENT: Sales and Event Services REPORTS TO: Guest Experience Manager FLSA STATUS:Part-Time/Non-Exempt Summary Our Guest Experience Ambassador(s) will be responsible for creating a friendly, welcoming environment while consistently providing exceptional services to all guests while supporting Chicago Bears, Chicago...
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Guest Service Ambassador
2 weeks ago
Chicago, Illinois, United States AccorHotel Full timeAt Fairmont Chicago, Millennium Park, we're seeking a highly skilled Guest Service Ambassador to join our team. As a valued member of our staff, you'll be responsible for delivering exceptional service to our guests, ensuring they feel welcome and valued throughout their stay.About UsLocated in the heart of Chicago, Fairmont Chicago, Millennium Park is a...
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Customer Experience Ambassador
2 weeks ago
Chicago, Illinois, United States Hyatt Regency O%27Hare Chicago Full timeCompany OverviewThe Hyatt Regency O'Hare Chicago is a world-class hotel that prides itself on providing exceptional guest experiences. Our team is dedicated to delivering the highest level of service and making every guest feel valued and welcome.Job SummaryWe are seeking a highly skilled and charismatic Customer Experience Ambassador to join our team. This...
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Guest Experience Ambassador
3 weeks ago
Chicago, Illinois, United States FlyOver Attractions by Pursuit Collection Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Guest Experience Guide to join our team at FlyOver Attractions by Pursuit Collection. As a Guest Experience Guide, you will be responsible for providing exceptional customer service and ensuring that our guests have an unforgettable experience.Key ResponsibilitiesProvide accurate and timely...
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Guest Experience Ambassador
4 weeks ago
Chicago, Illinois, United States Pursuit Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Guest Experience Guide to join our team at FlyOver Chicago. As a Guest Experience Guide, you will play a key role in ensuring that our guests have an unforgettable experience.Key ResponsibilitiesGreet guests and provide a warm welcome to FlyOver Chicago.Ensure that guests have a clear...
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Guest Experience Ambassador
6 days ago
Chicago, Illinois, United States Hilton Hotels Corporation Full timeKey Responsibilities:Hire an exceptional Guest Service Agent to excel in a fast-paced environment. As a Guest Service Agent at Hilton, you will:Greet guests and complete the registration process.Assist guests with check-out.Demonstrate a thorough knowledge of hotel information.Upsell hotel services and facilities to maximize room occupancy.Respond to guest...
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Guest Experience Ambassador
1 month ago
Chicago, Illinois, United States FlyOver Attractions by Pursuit Collection Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Guest Experience Guide to join our team at FlyOver Attractions by Pursuit Collection. As a Guest Experience Guide, you will play a vital role in ensuring that our guests have an unforgettable experience.Key ResponsibilitiesGreet guests and provide a warm welcome, answering any questions they...
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Guest Experience Ambassador
3 weeks ago
Chicago, Illinois, United States Pursuit Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Guest Experience Guide to join our team at FlyOver Chicago. As a Guest Experience Guide, you will be responsible for facilitating the fun, engaging, efficient, and safe movement of guests through the attraction. This role requires excellent communication skills, flexibility, and the ability to...