Member Services Representative

3 weeks ago

Pittsburgh, United States Crunch Fitness Full time

Description

The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members.

Position Requirements

Expectations

  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere, which makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Always maintain professional disposition
  • Sell retail products
  • Schedule member services: tanning, hydro-massage, etc.
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Team Member Handbook
Requirements
  • Obtain or maintain a valid Child/Infant CPR Certification
  • Experience working with children
  • Certifications, as local/state laws require
Physical Requirements
  • Lift 10 lbs. on occasion
  • Stand, bend and squat with frequency
  • Climb and hang decorations when needed
Employment Eligibility
  • All applicants must possess a high school diploma or equivalent (e.g., GED). This requirement is in place to ensure that all employees have the basic level of education necessary to perform the duties of their roles effectively.
  • To be eligible for employment at Fitness Ventures LLC applicants must be at least 18 years of age. This policy ensures compliance with applicable laws and helps maintain a safe and productive work environment.
  • All applicants must be eligible to work in the United States pursuant to both state and federal requirements and maintain their eligibility to work in the United States throughout their employment. If an applicant's eligibility changes at any time, the applicant must notify Fitness Ventures LLC immediately. Applicants must also provide proof of eligibility to work in the U.S. including the required documentation for e-Verification.
Fitness Ventures LLC is committed to creating an inclusive and diverse workplace and is an Equal Opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic disorder, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

Full-Time/Part-Time
Part-Time

Location
Pleasant Hills

About the Organization
Fitness Ventures LLC is a development company, owning CRUNCH Fitness franchise locations and territories throughout the United States that are hugely successful and provide the communities they serve with all of the amenities of a much more expensive club-and a warm friendly environment that is hard to find in the majority of fitness clubs in North America.

The CRUNCH brand was established and opened the first CRUNCH location in NYC on June 11th,1989. Much has changed from those early days -but the one thing that has remained in tact is the mission that CRUNCH established from early on. At the core of creating the right atmosphere is our No Judgments Philosophy.

  • Member Service Representative

    3 months ago

    Pittsburgh, United States UFC GYM Pittsburgh Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceEmployee discounts The Member Service Representative (MSR) is responsible for delivering the Ultimate Service Process by providing superior customer service to our members and guests. The MSR is responsible for driving potential members into the gym to deliver industry leading customer services...

  • Overnight Member Services Representative

    3 weeks ago

    Pittsburgh, United States Crunch Fitness Full time

    Description The Overnight Member Services Representative (OMSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The OMSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position Requirements Expectations Greet all members...

  • Customer Service Representative

    3 months ago

    Pittsburgh, United States Lifeworks Services Full time

    Customer Service Representative page is loaded **Customer Service Representative** **Customer Service Representative** locationsPittsburgh, Pennsylvania, USA time typeFull time posted onPosted 6 Days Ago job requisition idR-1763 **Build a meaningful career** At LifeWorks, we offer more than career opportunities, we provide career opportunities to make...

  • Member Service Representative Teller

    3 months ago

    Pittsburgh, United States CITY CO FEDERAL CREDIT UNION Full time

    Job DescriptionJob DescriptionRole:Assists new and existing members with their financial needs, opens and closes various types of accounts, processes transactions, resolves account problems, and provides assistance and information regarding other products and services of the Credit Union. First line of contact with the member either in person or by...

  • Bilingual Customer Service Representative

    2 days ago

    Pittsburgh, Pennsylvania, United States PNC Financial Services Group Full time

    Job SummaryPNC Financial Services Group is seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team. As a key member of our Video Banking Center, you will play a critical role in delivering exceptional customer experiences and providing support for our customers' financial needs.Key ResponsibilitiesCustomer...

  • Account Representative-Customer Service

    3 months ago

    Pittsburgh, United States Howard Hanna Insurance Services Full time

    Job DescriptionJob DescriptionLike working hard, having the time pass quickly, and feeling a sense of accomplishment? Come join our dynamic team!!Our office is rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to fulfill a full-time position. OurAccount Representative will be responsible...

  • Bilingual Customer Service Representative

    2 days ago

    Pittsburgh, Pennsylvania, United States PNC Financial Services Group Full time

    Job SummaryPNC Financial Services Group is seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team. As a key member of our Video Banking Center, you will play a critical role in delivering exceptional customer experiences and providing top-notch support to our clients.Key ResponsibilitiesCustomer Service:...

  • Client Service Representative

    4 weeks ago

    Pittsburgh, United States BNY Mellon Full time

    Overview The Client Service Representative is responsible for servicing the deposit and loan portfolio of consumer and business clients of National Banking. The CSR will provide premier customer service via phone, fax, and e-mail across all regions. This position supports the timely response to and resolution of client inquiries regarding deposit and loan...

  • Customer Service Representative

    4 days ago

    Pittsburgh, Pennsylvania, United States Chick-fil-A McKnight Road Full time

    Job Description**About Us**Chick-fil-A McKnight Road is a fast-paced and dynamic restaurant environment where we are committed to providing exceptional customer service and quality food to our guests. We are seeking a motivated and enthusiastic team member to join our team as a Customer Service Representative.ResponsibilitiesAs a Customer Service...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Innova Solutions Full time

    Position Overview:Innova Solutions is seeking a dedicated Customer Service Representative to join our dynamic team. This role is essential in delivering exceptional service and support to our clients.Key Responsibilities:As a Customer Service Representative, you will:Provide advanced analytics and reporting services aimed at enhancing and automating client...

  • Customer Service Representative

    4 weeks ago

    Pittsburgh, United States Innova Solutions Full time

    Innova Solutions is immediately hiring for a Customer Service Representative Position type: Fulltime/Contract Location : Pittsburgh, PA (Hybrid Role) Duration : 12 Months (Temp to Perm) Schedule: 8am - 11pm Training will be conducted online camera and once it done need to be onsite. As a Customer Service Representative you will: Provides complex...

  • Client Service Representative

    4 weeks ago

    Pittsburgh, United States Innova Solutions Full time

    Innova Solutions is immediately hiring for a Client Service Representative Position type: Fulltime/Contract Location : Pittsburgh, PA (Hybrid Role) Duration : 12 Months (Temp to Perm) Schedule: 8am - 11pm Training will be conducted online camera and once it done need to be onsite. As a Client Service Representative you will: Provides complex...

  • Client Service Representative

    4 weeks ago

    Pittsburgh, United States Innova Solutions Full time

    Innova Solutions is immediately hiring for a Client Service Representative Position type: Fulltime/Contract Location : Pittsburgh, PA (Hybrid Role) Duration : 12 Months (Temp to Perm) Schedule: 8am - 11pm Training will be conducted online camera and once it done need to be onsite. As a Client Service Representative you will: Provides complex analytics and...

  • Customer Service Representative

    2 weeks ago

    Pittsburgh, Pennsylvania, United States Innova Solutions Full time

    Position Overview:Innova Solutions is seeking a dedicated Customer Service Representative to join our dynamic team. This role is essential in delivering exceptional service and support to our clients.Key Responsibilities:As a Customer Service Representative, you will:1. Provide comprehensive analytics and reporting services aimed at enhancing and automating...

  • Bilingual Customer Service Representative

    4 hours ago

    Pittsburgh, Pennsylvania, United States PNC Financial Services Group Full time

    Job DescriptionPNC Financial Services Group is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our Video Banking Center, you will play a critical role in delivering exceptional customer experiences and providing top-notch support to our clients.Key Responsibilities:Customer Service: Provide...

  • Customer Service Representative

    2 days ago

    Pittsburgh, Pennsylvania, United States UFC GYM Pittsburgh Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative at UFC GYM Pittsburgh. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our members and guests, while also driving sales and revenue growth.Key ResponsibilitiesCustomer...

  • Customer Service Representative

    5 hours ago

    Pittsburgh, Pennsylvania, United States The Auto Club Group Full time

    Job Summary: As a AAA Roadside Assistance Call Center Representative, you will be the first point of contact for our valued members facing distress on the roads. This role requires excellent communication and problem-solving skills to provide top-notch customer service in a fast-paced 24/7 operation.Key Responsibilities:Respond to member calls and provide...

  • Customer Service Representative

    2 days ago

    Pittsburgh, Pennsylvania, United States Taymax Group Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Taymax Group. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesProvide a positive member experience by greeting...

  • Customer Service Representative

    2 months ago

    Pittsburgh, United States Bluegreen Vacations Full time

    Location: Location: Customer Service Representative in Pittsburgh, PA by Bluegreen Vacations **Location:** **Experience:** Not Specified **Job Description** The **Customer Service Representative** will serve two primary functions at the guest service desk in Simon malls. First, they will serve as the primary greeter for the GSD, engaging with customers...

  • Customer Service Representative

    4 days ago

    Pittsburgh, Pennsylvania, United States Giant Eagle Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key player in building lifelong relationships with our customers, you will be responsible for providing exceptional service and ensuring a positive shopping experience.Key ResponsibilitiesMaintain a safe and clean shopping...