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1 month ago

Greeley, United States Asbury Automotive Full time

About Asbury

Mike Shaw is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

Mike Shaw Chrysler Dodge Jeep Ram is currently seeking a Stellar Service Warranty Booker to add to our Growing Team

Great Team Culture- Competitive Compensation - Endless Career Growth Opportunities - Fantastic Work Life Balance

Hiring Immediately Apply now

Compensation: $20-$25 hourly wage based on experience

CDK experience preferred, but not necessary.

Medical claims coding experience a plus.

* Will provide training with an experienced Certified Warranty Administrator.

Benefits:

Pay and Recognition:

* Weekly pay * Paid holidays & paid time off * Paid training * Stock equity grant awards (select management and front-line team member's eligible)

Insurance / Retirement:

* Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans * Up to 12 weeks paid pregnancy leave (disability leave) * Health savings * Flex spending accounts (tax free) * Short-term and Long-term disability plans * Life Insurance (Whole Life and Term) * 401k with company match

Learning, Tuition Assistance and Career Development:

* Digital career path tool to assist with career development * Continuous training through Asbury University * Professional growth and development opportunities

Additional advantages:

* Employee assistance program * Employee discounts on vehicle purchases, parts and service repairs * Scholarship awards * Opportunities to join our community service initiatives * Aggressive Employee referral program with bonus opportunities

Responsibilities & Qualifications:

The purpose of the Booker is to ensure an extraordinary client experience while creating client advocates. To post final charges on completed repair orders, verifying that all labor and parts charges are documented. Also, knows and understands the manufacturer warranty policy and procedures; reconciling factory warranty payments, and claiming extended warranty work.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Posts final charges on completed repair orders, and make sure that necessary support documentation is with repair order

Verifies that proper operation codes and warranty damage codes are present on documentation and in compliance of dealership and manufacturer standards

Determines and enters the applicable labor operation codes, failure codes, and other administrative data required

Records (flag) the appropriate technicians for the hours earned on the operations they performed

Ensures that all deductibles are properly documented so they are collected from the client

at the time of repair completion and vehicle delivery

Communicates with Parts Department and Technicians to verify that all charges are documented

Enters and revises information and description of repairs in computer system

Prepares and delivers repair orders for billing

Scan repair orders and distribute to appropriate party for final processing

Obtains proper management authorization for policy charges (for any department) and/or discounts applied to a repair order

Knows and understands the Client Concern Resolution (CCR) process, and utilize the program to achieve client satisfaction

Attends weekly department meetings

JOB REQUIREMENTS

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires "people" skills and a genuine desire to serve the client. A positive attitude and willingness to be a team member are essential to this position.

SKILLS/ABILITIES:

* Organizational skills * Time Management * Team player

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

Other details

* Job Family Administrative * Pay Type Hourly