Customer Service Representative

1 week ago


Wentzville, United States Auto Repair Network Full time
Description

In Wentzville, MO, US, we are searching for a dedicated Customer Service Specialist who is adept at providing outstanding client support and ensuring customer satisfaction. We are looking for a dynamic individual with excellent communication, analytical, and organizational abilities. A strong dedication to customer contentment is essential. The main duties involve promptly handling customer queries, resolving issues, and effectively meeting customer requirements. The perfect candidate will exhibit a positive attitude and possess exceptional customer service skills to provide remarkable service to customers

Responsibilities

•Greet and assist customers over the phone with a courteous and professional demeanor adhering to established call center guidelines
•Address customer concerns regarding their Vehicle Service Contracts by actively listening and providing appropriate responses
•Identify potential reasons for contract cancellations using critical thinking skills and propose solutions to retain customers effectively
•Provide accurate information about coverage plans, pricing, terms, and any ongoing promotions or incentives
•Handle customer contract adjustments, renewals, and cancellations following specified procedures accurately
•Collaborate with team members, supervisors, and other departments to resolve customer issues and enhance the overall customer experience
•Keep abreast of industry developments and changes related to Vehicle Service Contracts
•Meet individual and team performance targets, including call quality, average handling time, and customer retention goals

Qualifications

•High school diploma or equivalent
•Experience in a customer service or call center position focusing on customer retention
•Excellent verbal communication abilities with a professional telephonic manner
•Active listening skills and the capacity to empathize with customers
•Capacity to multitask and work in a fast-paced environment while handling high call volumes
•Basic computer literacy and proficiency in using customer service software and databases
•Knowledge of Vehicle Service Contracts or familiarity with the automotive industry is a plus
•Problem-solving capabilities and a customer-oriented approach to inquiries

  • Wentzville, Missouri, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers, taking phone calls, taking orders, making pizzas, and completing cash transactions.Key...


  • Wentzville, Missouri, United States Auto Repair Network Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a dedicated Customer Service Representative to join our team at Auto Repair Network. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and ensuring customer delight.Responsibilities:Greet and assist customers over the phone with a...


  • Wentzville, Missouri, United States Auto Repair Network Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a dedicated Customer Service Representative to join our team at Auto Repair Network. As a key member of our customer support team, you will be responsible for delivering exceptional customer service and ensuring customer satisfaction.Key Responsibilities:Customer Service: Provide prompt and...


  • Wentzville, Missouri, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive and engaging experience.Take customer orders using our technology and Point of Sales System.Create a great customer...


  • Wentzville, Missouri, United States Midas Full time

    At Midas, we strive to deliver exceptional service to our customers. As a Customer Service Representative, you will play a vital role in maintaining excellent customer relations during the reception and delivery of vehicles being repaired.Key Responsibilities:Deliver exceptional customer service while listening and consulting customersRecord customers'...


  • Wentzville, Missouri, United States Domino's Franchise Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our Domino's Pizza team.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional manner.Take orders and process transactions accurately and efficiently.Prepare and cook pizzas to meet quality and safety...


  • Wentzville, Missouri, United States Etrailer Full time

    Customer Support Role at EtrailerWe are seeking enthusiastic and dedicated individuals to join our customer support team at Etrailer. As a customer support representative, you will play a vital role in helping our neighbors journey by providing exceptional service and support.Key Responsibilities:Provide timely and effective support to customers through...


  • Wentzville, Missouri, United States Domino's Franchise Full time

    Job DescriptionJob Description As a Customer Service Representative with Domino's Pizza, you will be responsible for providing exceptional customer service to our valued customers. Key Responsibilities include: \tResponding to customer inquiries and resolving issues in a timely and professional manner \tTaking orders and providing accurate information...


  • Wentzville, United States Etrailer Full time

    Job DetailsLevel Entry Job Location Missouri - Wentzville, MO Position Type Full Time Salary Range $17.50 Hourly Travel Percentage None Job Category Customer Service DescriptionCustomer Service Fraud Representative Level Entry Job Location: Missouri - Wentzville, MO-Onsite Position Type: Full Time Salary Range: $17.50/hour Job Shift: 1:00pm-9:30pm Does...


  • Wentzville, Missouri, United States Walgreens Full time

    Job SummaryAs a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. This role involves registering sales on assigned cash registers, providing customers with courteous, friendly, and efficient checkout service, and engaging customers and patients by greeting them and offering...


  • Wentzville, Missouri, United States Raising Cane's Full time

    Raising Cane's is seeking a Customer Service Associate to provide a positive customer experience. Key responsibilities include:Food Preparation: Ensure all food orders are prepared to standards.Customer Service: Take orders from customers and process payments efficiently.Cleanliness: Clean tables, floors, and other areas of the restaurant.Safety Procedures:...


  • Wentzville, Missouri, United States Detail Driven Car Wash Full time

    Job Summary:We are seeking a highly motivated and customer-focused Sales and Service Associate to join our team at Detail Driven Car Wash. As a Sales and Service Associate, you will be responsible for providing exceptional customer service, operating a cash register, maintaining inventory levels, and processing payments.Key Responsibilities:Provide fast and...


  • Wentzville, Missouri, United States Walmart Full time

    Job SummaryWe are seeking a friendly and efficient Frontline Cashier Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our members.Key ResponsibilitiesProvide exceptional customer service by acknowledging...


  • Wentzville, Missouri, United States Raising Cane's Full time

    Key Responsibilities:           Provide exceptional customer service, ensuring all food orders meet our high standards.           Take accurate orders from customers and process payments efficiently.           Maintain a clean and safe dining environment, adhering to our health and safety policies.About Raising...


  • Wentzville, Missouri, United States Jimmy John's Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Delivery Driver to join our team at Jimmy John's. As a Delivery Driver, you will be responsible for delivering sandwiches to customers in a safe, courteous, and timely manner.Key ResponsibilitiesDeliver sandwiches to customers in a safe and timely mannerEnsure all products are accurate and...


  • Wentzville, Missouri, United States Raising Cane's Full time

    Key Responsibilities:• Provide exceptional customer service by ensuring all food orders are prepared to standards.• Take orders from customers and process payments efficiently, maintaining a positive and welcoming atmosphere.• Maintain a clean and safe environment by cleaning tables, floors, and other areas of the restaurant, adhering to proper safety...


  • Wentzville, United States City of Wentzville Full time

    Customer Relations Representative $ - $ Hourly The Customer Relations Representative will play a pivotal role in supporting the various City departments by performing a variety of clerical and administrative tasks. As the first point of contact for the department, the successful candidate wil...


  • Wentzville, Missouri, United States Target Full time

    Key Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest by authentically greeting and engaging in friendly conversation throughout each transaction. You will also welcome guests into self-checkout and provide assistance as needed, scanning and bagging all guest items efficiently. Additionally, you will make...


  • Wentzville, Missouri, United States Mike Haight - State Farm Agent Full time

    bJob Description/bbrbrAs a Customer Relations Representative for Mike Haight - State Farm Agent, you will have the opportunity to work with a dynamic team and provide exceptional customer service to our clients. Your primary responsibility will be to establish and maintain strong relationships with customers, understanding their needs and providing tailored...


  • Wentzville, Missouri, United States State Farm Insurance Full time

    Job Summary: As a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions.Key Responsibilities:Assist customers with their insurance needs and provide accurate information and advice.Process policy changes,...