Customer Service Specialist
1 week ago
We are seeking a talented Customer Service Representative to join our Auto Repair Network team in Wentzville, MO, US.
The successful candidate will have excellent communication and analytical skills, with a strong dedication to customer satisfaction.
Key responsibilities include:
- Providing outstanding client support over the phone with a courteous and professional demeanor.
- Addressing customer concerns regarding their Vehicle Service Contracts by actively listening and providing appropriate responses.
- Identifying potential reasons for contract cancellations using critical thinking skills and proposing solutions to retain customers effectively.
The ideal candidate will be able to multitask and work in a fast-paced environment while handling high call volumes.
A strong understanding of Vehicle Service Contracts or familiarity with the automotive industry is a plus.
Estimated salary: $45,000 - $60,000 per year.
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