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Associate Client Service Manager KY
4 months ago
About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallaghers global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, youll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, well build a legacy of trust and triumph in the dynamic world of risk management.
We believe that every candidate brings something special to the table, including you So, even if you feel that you’re close but not an exact match, we encourage you to apply.
Responsibilities: How would you affect the business?
The Associate Client Service Manager is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts that vary in size and have relatively simple to moderately complex needs.
Successfully and profitably manages an assigned group of accounts
Builds and solidifies relationships with existing clients by providing exceptional ongoing care
In partnership with the Production team, takes a leadership role in the renewal process, ensuring that the best possible solution is delivered to the client in a high-quality & timely manner
Secures existing business and drives the sale of additional services and lines of coverage
Cultivates relationships with the buyer in the client organization as well as with day-to-day client representatives and buyers
Supports one or more Producers and/or Account Executives and is the first line of contact when the Producer or Account Executive is not available
Coordinates appropriate resources to address the clients risk management needs
Qualifications: Required:
Bachelors degree with 0+ years client service and/or claims management experience -OR- High School degree/GED with 3+ years client service and/or claims management experience
Producers License
Proficiency in Microsoft Office
Preferred:
Previous insurance knowledge and experience managing client relationships
Solid financial acumen
Behaviors:
Proficient in using technology as a tool to maximize productivity and quality
Strong written and verbal communication skills
Comfortably engages others in consultative discussion
Effectively manages/balances multiple and sometimes competing priorities
Works in a self-directed manner
Compensation and Benefits: On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Other benefits include:
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program
And more...
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
