Current jobs related to Customer Service Representative - McLean - EagleBank

  • Customer Service Representative

    4 days ago

    McLean, Virginia, United States Dave's Hot Chicken Full time

    Main Responsibilities:As a Cashier at Dave's Hot Chicken, you will be responsible for managing all transactions with our customers efficiently and accurately. Your main responsibilities will include accepting payments and providing receipts, making sure all transactions run smoothly and every customer is satisfied with the service. You will also be...

  • Service Desk Representative

    3 months ago

    McLean, United States VTG Full time

    OverviewVTG is looking for a Service Desk Representative in Vienna, VA, to provide Tier 1 and Tier 2 Technical Services. The Service Desk Representative is first shift, working 6:00 AM to 2:00 PM, Monday through Friday. It is 100% onsite.What will you do?The Service Desk Representative is responsible for performing daily operations of the service desk as a...

  • Sales and Service Representative

    4 days ago

    McLean, Virginia, United States Aritzia Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Retail team as a Sales and Service Representative. As a key member of our boutique team, you will be responsible for delivering exceptional customer experiences and supporting the successful delivery of our Everyday Luxury brand.Key ResponsibilitiesSupport the Service...

  • Outside Sales Representative

    2 days ago

    McLean, United States AmeriPro Roofing Full time

    AmeriPro Roofing, one of the largest residential roofing contractors in the nation, is immediately hiring Outside Sales Representatives in the DMV area!  Outside Sales Representatives educate and inform homeowners on what they're entitled to through storm damage as it relates to roofing, siding and gutter projects protecting their most valued investment at...

  • Client Support Representative

    1 month ago

    McLean, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering an exciting opportunity for a Client Support Representative to join our team in McLean, Virginia. In this role, you will be a key contributor to our operations in the industry, handling a variety of responsibilities from generating quotes to scheduling meetings with clients.Responsibilities:• Generate quotes...

  • Pharmacy Customer Service Associate

    4 weeks ago

    McLean, United States Walgreens Full time

    Responsibilities Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for...

  • Patient Services Representative 1

    4 weeks ago

    McLean, United States Carle Full time

    The Patient Services Representative coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met. Come join Carle...

  • Bakery Customer Service

    3 months ago

    McLean, United States Wegmans Food Markets Full time

    Job DescriptionSchedule: Part timeAvailability: Morning, Afternoon (Includes Weekends). Shifts start as early as 5amAge Requirement: Must be 18 years or olderLocation: McLean, VAAddress: 1835 Capital One Drive SouthPay: $15.50 - $16 / hourJob Posting: 07/18/2024Job Posting End: 08/15/2024Job ID:R0216901EARN A BONUS UP TO $500! Hiring immediately!we are a...

  • Sales Representative

    2 weeks ago

    McLean, United States Sleep Number Careers Full time

    Company OverviewSleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+...

  • Customer Service

    1 week ago

    MCLEAN, United States Capital One Full time

    Center 1 (19052), United States of America, McLean, VirginiaApplied Researcher IOverview:At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about...

  • Customer Service

    1 week ago

    MCLEAN, United States Capital One Full time

    Center 1 (19052), United States of America, McLean, VirginiaApplied Researcher IIOverview:At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers...

  • Customer Service

    1 week ago

    MCLEAN, United States Capital One Full time

    NYC 299 Park Avenue (22957), United States of America, New York, New YorkApplied Researcher IAt Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers...

  • Patient Services Representative 1

    4 weeks ago

    McLean County, United States CARLE Full time

    The Patient Services Representative coordinates and participates in a variety of duties associated with daily clinic preparation process, patient identification, patient check in, charge posting, cash management and basic patient appointment scheduling. Conveys a positive image and provides information to ensure patients' needs are met. Come join Carle...

  • Director IT Service Delivery

    2 months ago

    McLean, United States Sunrise Senior Living Full time

    JOB OVERVIEW The Information Technology (IT) Director Service Delivery is a member of the IT leadership team responsible for organizing, leading, and supporting strategic organizational and IT initiatives that have a direct impact on our communities. RESPONSIBILITIES & QUALIFICATIONS Responsibilities: As a part of the Sunrise team, supporting...

  • Facilities Services Manager

    3 weeks ago

    McLean, United States Booz Allen Hamilton Full time

    Facilities Services ManagerKey Role:Assist the client with the management of food services, parking, special events, travel coordination, security monitors, custodial services, and miscellaneous projects. Provide customer support service on all facilities-related issues, troubleshooting customer issues. Provide support to the client's various services...

  • Facilities Services Manager

    3 weeks ago

    McLean, United States Booz Allen Hamilton Full time

    Facilities Services ManagerKey Role:Assist the client with the management of food services, parking, special events, travel coordination, security monitors, custodial services, and miscellaneous projects. Provide customer support service on all facilities-related issues, troubleshooting customer issues. Provide support to the client's various services...

  • Seasonal Support Driver

    3 days ago

    MCLEAN, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

  • Seasonal Support Driver

    1 day ago

    McLean, United States United Parcel Service Full time

    SHIFT YOUR FUTURESeasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors, and...

  • Customer Operations Manager

    4 weeks ago

    McLean, United States C3 AI Full time

    C3.ai, Inc. (NYSE:AI) is a leading Enterprise AI software provider for accelerating digital transformation. The proven C3 AI Platform provides comprehensive services to build enterprise-scale AI applications more efficiently and cost-effectively than alternative approaches. The C3 AI Platform supports the value chain in any industry with prebuilt,...

  • Seasonal Support Driver

    2 days ago

    MCLEAN, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Seasonal Support Driver SHIFT YOUR TEAM Who exactly are UPS Seasonal Support Drivers? As a Seasonal Support Driver you’ll deliver packages throughout their communities, connecting with customers along the way while driving their own vehicle. This is a friendly, physically active crew who enjoy fast-paced work, being outdoors,...

Customer Service Representative

2 months ago

McLean, United States EagleBank Full time
Overview

We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ - EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.

EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another's experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships.

The success of this position is reliant on face-to-face interaction and requires 100% on-site work.

Responsibilities

The Customer Service Representative establishes, retains and deepens relationships with new and existing clients. Provides quality service to internal and external clients through effective and professional written and verbal communication. Processes teller transactions and balances cash accurately and efficiently. Resolves basic service issues by maintaining a developed working knowledge of basic bank products and services while referring more complex requests to appropriate colleagues or departments. Possesses strong knowledge of the platform and teller systems. Proactively and reactively contacts clients to identify additional banking needs to strengthen client relationships and meet cross-sell goals. Serves as main point of contact for client problem resolution. Complies with policies, procedures, rules and regulations, and completes training requirements as warranted for the position.

MAJOR DUTIES AND RESPONSIBILITIES:
  • Consistently provides excellent customer service when opening deposit accounts, when servicing, performing account maintenance and establishing account related services.
  • Receive and accurately process deposits, withdrawals, and other financial related transactions (loan payments, cashier's checks, etc) to customers. Accurately balance teller cash drawer and transactions daily and maintain high degree of accuracy with the processing of transactions.
  • Follow all policies and procedures as they pertain to the performance of the position (Teller Manual, Opening New Accounts, Security, BSA, etc).
  • Answer basic questions regarding EagleBank products and services. Responsible for recognizing and referring sales opportunities.
  • Ensures proper completion of CTR's, balancing of the ATM, Night Drop deposits and balancing TCR as applicable.
  • Follows and remains current on all policies, procedures and applicable regulations that pertain to handling of customer accounts, security, compliance and internal control guidelines.
  • Responsible for contributing to assigned branch cross-sell and product sales and participates in outbound sales call activities.
  • Assist with daily Branch opening procedures to ensure that the branch is open on time and ready to conduct business. Assist with Branch closing procedures.
  • Assist BM/BSM with preparation of monthly audit package.
  • Assist with branch vault and cash supply, when applicable. Prepares, receives, and processes cash shipment per procedures, ensuring adequate currency supplies at all times.
  • Assist with duties performed under dual control, customer inquiries , account research, check orders, etc. May act as back-up to vault custodian as needed.
  • Masters the use of TellerInsight, IBS, Deposit Origination and SRM processing.
  • Timely completion of required training.
Qualifications

Requirements:
  • High School Diploma or equivalent.
  • 1 year cash handling.
  • 2 years Platform/Opening/Servicing/Closing Accounts or equivalent internal EagleBank branch banking.
  • Knowledge of Platform and Teller system.
  • Exhibits professionalism with internal and external customers.
  • Knowledge of deposit products and services.
  • Knowledge of banking regulations, policies, and procedures.
  • Basic knowledge of MS Office products.


Don't meet all the requirements? We encourage you to still apply if you think you are the right person to join our community. We are always interested connecting with people inspired by our mission and values. If you aren't hired for this position, your resume will remain available for the next year and might be considered for future openings. Note: You can update your resume as often as needed.