Retail Sales Associate

2 months ago


San Francisco, United States Taylor Stitch Full time

**Retail Sales Associate**

* 2030 Chestnut St, San Francisco, CA 94123, USA

* Full-time

**Company Description**

**Taylor Stitch is a mens lifestyle company headquartered in San Francisco, CA. We design and sell timeless, high-quality, and sustainable clothing. We pride ourselves on providing exceptional and seamless customer service on and offline. We are dedicated to maximize the potential of each day by maintaining a clean, organized, and shopable atmosphere for every customer.**

**Our Values**

* **Operate with Integrity**

* **Customers First**

* **Shopkeeper Mentality**

* **1% Better Everyday**

* **Our product is Sustainably Built for the Long Haul**

**Job Description**

**The Taylor Stitch Sales Associate is an integral part of the success of our brick & mortar locations. In this position, you will not only represent the Company and its values to customers on a daily basis, but grow and develop as a salesperson alongside our growing company as well. Our stores are exciting hubs located in San Francisco's most vibrant neighborhoods, where we seek to offer world-class customer service in a friendly and casual atmosphere while driving top-line sales. If you are as comfortable speaking about selvage denim and custom shirting as you are recommending a great new restaurant in the neighborhood, we want to hear from you.**

**Responsibilities**

**Sales and Customer Service**

* **Actively greet and engage with every customer**

* **Offer customers polite and supportive guidance on style and fit**

* **Learn and incorporate extensive product knowledge into customer interactions, highlighting the unique features and benefits of our products**

* **Collaborate with the e-commerce customer service team in order to provide a seamless customer experience**

* **Develop a personal clientele by actively pursuing new business and mastering the art of made-to-measure**

* **Handle returns, exchanges, repairs, alterations, and customer concerns with care and understanding**

**Operations**

* **Meticulously maintain a clean, well-merchandised store and stockroom**

* **Assist in maintaining accurate inventory in your store on a daily basis**

* **Assist in the management of clothing alterations**

* **Maintain an exceptionally well-merchandised store that is dynamic and engaging**

**Qualifications**

**Qualifications**

**General Requirements**

* **Previous retail or sales experience desired**

* **Excellent sales and customer service skills**

* **Strong organizational skills and attention to detail**

* **Excellent written and verbal communication skills**

* **Self-motivated, proactive, and positive demeanor**

* **Ability to work effectively with a team**

* **Ability to work weekends**

**Physical Requirements**

* **Ability to stand for up to 8 hours**

* **Ability to walk up and down staircases carrying boxes, product, and other store related items**

* **Ability to regularly perform store cleaning and maintenance**

* **Ability to safely lift boxes up to 30lbs**

* **Comfort using ladders**

**Additional Information**

**We believe you will benefit from the fact that we are a small, local clothing company and enjoy the mom-and-pop Retail culture and community. Your salary will depend on your experience, and you will receive a competitive benefits package.**

**Job Location**

Retail Sales Associate

* 2030 Chestnut St, San Francisco, CA 94123, USA

* Full-time



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