Patient Service Representative
1 week ago
Job Description:You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities. We look for individuals who embody Intermountain's values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient satisfaction. You ensure superior customer experience by identifying and resolving patient needs related to patient intake and care including greeting and checking-in patients, as well as verifying information supplied by patients.Job Essentials Greets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded.Efficiently updates and verifies patient demographics, insurance, and contact information, and assists customers in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance.Thoughtfully directs patients on next steps and informs patients about delays and wait times.Promptly schedules appointments utilizing provider templates and scheduling guidelines.Proactively requests payments from patients on current and past medical services.Receives and processes those payments following appropriate procedures for handling payments.Supports administrative function of the clinic in working reports, addressing patient concerns, and performing paperwork.Willingly coordinates with other care teams and other employees to provide a seamless experience for patients.Completes training and pass-off requirements.Minimum QualificationsSix months of customer service experience involving interactions with customers.Demonstrated basic computer skills involving word processing and data entry.Professional manner and strong interpersonal and communication skills.Preferred QualificationsOne year of customer service experience, especially in a hospital or medical office.Problem solving ability, analytical skills, self-motivated and able to work well in a clinic environment.Demonstrate excellent verbal and written communications skills.Physical Requirements:Interact with others requiring the employee to communicate information.Operate computers and other office equipment requiring the ability to move fingers and hands.See and read computer monitors and documents.Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.Location:Layton WorkmedWork City:LaytonWork State:UtahScheduled Weekly Hours:0The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $17.34 - $22.54We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers; and our commitment to diversity, equity, and inclusion. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.All positions subject to close without notice.
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Patient Services Representative
1 month ago
Layton, Utah, United States Tanner Memorial Clinic Full time{"h1": "Patient Services Representative", "p": "We are seeking a highly skilled and compassionate Patient Services Representative to join our team at Tanner Memorial Clinic. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support in a fast-paced and dynamic environment.", "ul": [{"li": "Greet...
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Patient Services Representative
4 weeks ago
Layton, Utah, United States Tanner Memorial Clinic Full timeJob SummaryTanner Clinic is seeking a highly skilled Patient Services Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesProvide warm and welcoming greetings to patients and visitorsGather and process patient and insurance...
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Patient Services Representative
2 weeks ago
Layton, Utah, United States Tanner Memorial Clinic Full timeJob SummaryTanner Clinic is seeking a highly skilled Patient Services Representative to join our team.This role is responsible for providing exceptional patient care and support in a fast-paced healthcare environment.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a team-oriented...
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Patient Services Representative
1 month ago
Layton, United States Wee Care Pediatrics Full timeWee Care Pediatrics is looking for motivated individuals in their Patient Services Department, who are dedicated to delivering excellence in customer service. The Layton clinic is currently hiring for a PRN (on an as needed basis) days position. Job Description: In this position, as a Patient Services Representative, you will be responsible for the accurate...
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Patient Service Representative
5 days ago
Layton, Utah, United States Intermountain Healthcare Full timeJob Summary:As a Patient Service Representative at Intermountain Healthcare, you will serve as the primary point of contact for patients entering our facilities. Your exceptional communication skills and ability to establish collaborative relationships with patients and caregivers will be essential in delivering a superior customer experience. You will be...
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Patient Access Representative
6 days ago
Layton, Utah, United States CommonSpirit Health Mountain Region Full timeOverviewAt CommonSpirit Health Mountain Region, we are committed to delivering exceptional patient care and creating a positive experience for our patients, families, and visitors. As a Patient Access Representative, you will play a vital role in ensuring that our patients receive the best possible care from the moment they arrive at our facilities.Key...
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Patient Services Coordinator
1 month ago
Layton, Utah, United States Wee Care Pediatrics Full timeWee Care Pediatrics is seeking a dedicated and customer-focused individual to join our Patient Services team as a Patient Services Representative. This PRN (on an as needed basis) days position will play a vital role in delivering exceptional patient care and ensuring a seamless experience for our patients and families.Key Responsibilities:Accurately...
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Patient Services Coordinator
2 weeks ago
Layton, Utah, United States Wee Care Pediatrics Full timeWee Care Pediatrics is seeking a dedicated and customer-focused individual to join our Patient Services team as a Patient Services Representative. This PRN (on an as needed basis) days position will be based at our Layton clinic.Key Responsibilities:Accurately schedule appointments and route messages to relevant departments.Greet and check-in patients,...
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Patient Services Coordinator
2 weeks ago
Layton, Utah, United States Wee Care Pediatrics Full timeWee Care Pediatrics is seeking a highly motivated and detail-oriented Patient Services Representative to join our team. In this role, you will be responsible for providing exceptional customer service to our patients and families, ensuring a positive experience from the moment they arrive at our clinic.Key Responsibilities:Schedule appointments accurately...
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Patient Access Representative
6 days ago
Layton, Utah, United States CommonSpirit Health Mountain Region Full timeAbout the RoleWe are seeking a highly skilled Patient Access Flex Representative to join our team at CommonSpirit Health Mountain Region. As a key contributor to the overall patient experience, you will play a vital role in creating a positive impression for each patient, family member, visitor, or staff member.As the champion of first impressions, you will...
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Customer Service Representative
3 months ago
Layton, United States Bank of Utah Full timeUnder the direction of the Customer Service Manager (CSM), the Customer Service Representative (CSR) is responsible for establishing a full-relationship with customers. The Customer Service Representative is personally committed to consistently creating a great customer experience by meeting a broad range of financial service needs. In addition, the CSR will...
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Customer Service Representative
3 weeks ago
Layton, United States Bank of Utah Full timeUnder the direction of the Customer Service Manager (CSM), the Customer Service Representative (CSR) is responsible for establishing a full-relationship with customers. The Customer Service Representative is personally committed to consistently creating a great customer experience by meeting a broad range of financial service needs. In addition, the CSR will...
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Customer Service Representative
3 weeks ago
Layton, Utah, United States Bank of Utah Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Bank of Utah. As a key member of our branch team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and promoting our bank's products and services.Key ResponsibilitiesProvide...
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Customer Service Representative
2 weeks ago
Layton, Utah, United States Bank of Utah Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Bank of Utah. As a key member of our branch team, you will be responsible for delivering exceptional customer service, building strong relationships with our customers, and promoting our bank's products and services.Key ResponsibilitiesProvide...
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Patient Access Coordinator
4 weeks ago
Layton, Utah, United States CommonSpirit Health Mountain Region Full timeJoin Our Team as a Patient Access RepresentativeWe are seeking a highly organized and customer-focused individual to join our team as a Patient Access Representative. As a key contributor to the overall patient experience, you will be responsible for creating a positive impression for each patient, family member, visitor, or staff member while performing...
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Customer Service Representative
2 weeks ago
Layton, Utah, United States Wingstop Restaurants Full timeDeliver World Class Service at WingstopWe are seeking a skilled Guest Service Team Member to join our team at Wingstop. As a key member of our restaurant staff, you will be responsible for delivering exceptional customer experiences by:Greeting guests and providing a warm welcomeAnswering phone calls and taking ordersDelivering orders and ensuring guest...
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Customer Service Representative
2 weeks ago
Layton, Utah, United States Bank of Utah Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Bank of Utah. As a key member of our branch team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and promoting our bank's products and services.Key ResponsibilitiesProvide...
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Customer Service Representative
6 days ago
Layton, Utah, United States Planet Fitness Full timeAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our front desk team, you will be responsible for creating a positive member experience through exceptional customer service and cleanliness.Key Responsibilities:Provide an exceptional customer service...
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Customer Service Representative
1 month ago
Layton, Utah, United States Bank of Utah Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Bank of Utah. As a key member of our branch team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.Key ResponsibilitiesCustomer Service: Provide prompt and professional...
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Customer Service Representative
6 days ago
Layton, Utah, United States Bank of Utah Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Bank of Utah. As a key member of our branch team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Provide prompt and professional service to customers,...
