Customer Success Manager
20 hours ago
About Verve Verve is building a world-class team to commercialize wearable solutions that empower the way people move in the world. Our first product is a lightweight, connected wearable system that can be worn all day, every day by industry associates to reduce fatigue, mitigate risk of injury and augment performance. We are looking for an experienced and talented individual to drive Verve’s commercialization and go-to-market strategy. In this role, you will be working with a team of highly-talented team members that are leaders in their respective disciplines. If you have a passion for developing and commercializing next-generation wearable systems to protect and empower our workforce, apply You Will: Our team is looking for a Customer Success Manager who has a passion for putting the customer and end user first to deliver the best possible customer experience. You will play a crucial role in building strong and lasting relationships with our customers, be responsible for overall customer experience and adoption with Verve and the products and services we provide. You will manage a portfolio of accounts and serve as the point of contact for each. You will ensure that each and every customer and user of our technology is engaged with Verve’s product and services, by actively working closely with end users to train, identify, understand, and meet their specific needs and pain points to drive customer adoption forward. You will work within all facets to support Verve’s growth and the growth of our products by driving success and removing obstacles including: kickoff, planning, project management, data collection, outreach planning, ongoing results analysis and outcomes analysis. If you are passionate about delivering successful customer outcomes and building long-term relationships, this is the role for you. Details: Customer Success Play a crucial role in building and maintaining strong and lasting relationships with end users and management at our customer sites. Manage customer deployments, trainings, support and overall product adoption. Develop and create proactive programs and product concepts to improve the overall end user experience and adoption. Track and monitor all end user activities to drive adoption and overall product success. Support Track and monitor all field issues and provide follow-through and complete resolutions for field deployments at customer sites. Provide troubleshooting, maintenance and basic repair tasks as coordinated by the Verve Engineering Team. You Have: An understanding of effective coaching and training techniques. Unparalleled work ethic and customer-focused attitude who brings value to their relationships. Experience leading large group trainings or classes. Experience developing customer adoption methods, techniques and programs that have proven positive outcomes, resulting in 100% user adoption and additional sales. Experience training, coaching, developing, or leading people. Excellent interpersonal skills (written and verbal), with demonstrated and effective communication and public speaking skills, as well as composure under pressure and professional attitude. Strong listening, analytical skills and are detail-oriented. A high level of professionalism and approachability. Strong time management and organizational skills. Thrive in a dynamic and collaborative environment. We Offer: The opportunity to make an immediate and visible impact in a fast-growing company with lots of potential. Passionate and fun teammates. Wear robots at work Verve is dedicated to building a diverse team of individuals who are committed to contributing to an inclusive environment. Some of our core values include respect for all, serving the greater good, and welcoming individuals from diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Even if you do not check every box, but see yourself contributing, please apply. #J-18808-Ljbffr
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Customer Success Manager
21 hours ago
Chicago, United States ADARA Full timeYour Team & Role: We are seeking candidates in the Central USA Time Zone. As a Cloud Customer Success Manager, you will play a crucial role in ensuring our Direct End Customers achieve maximum value from our cloud solutions. You will build strong relationships with clients, guiding them through adoption, ongoing support and growth. The goal of this role is...
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Customer Success Manager
21 hours ago
Chicago, United States Keeper Security Full timeKeeper is hiring driven Customer Success Managers to join a high producing team within our B2B sales division. This can be a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area! Keeper’s cybersecurity software is trusted by millions of people and thousands of...
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Customer Success Manager
4 months ago
Chicago, United States Education Walkthrough Enterprise Full timeThe Role In this role, you will be responsible for managing a portfolio of customers with the primary objective of delighting customers. You'll act as a trusted advisor, maintaining regular contact to support and partner with them for effective use of the Education Walkthrough platform. Your responsibilities include understanding customer goals, proactively...
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Customer Success Manager
4 weeks ago
Chicago, Illinois, United States Meltwater Full timeCustomer Success Manager Job DescriptionAt Meltwater, we're seeking a skilled Customer Success Manager to join our team. As a Customer Success Manager, you'll play a pivotal role in ensuring the continued success and satisfaction of our valued customers.Key Responsibilities:Collaborate with internal stakeholders to align customer needs effectively.Provide...
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Customer Success Manager
1 month ago
Chicago, Illinois, United States MicroStrategy Full timeAbout MicroStrategyMicroStrategy is a leading provider of enterprise analytics and mobility software, empowering organizations to make data-driven decisions and drive business innovation. With a strong commitment to innovation and customer satisfaction, we're shaping the future of business intelligence and financial investment.The RoleWe're seeking a highly...
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Customer Success Manager
1 week ago
Chicago, United States Zadara Full timeYour Team & Role: We are seeking candidates in the Central USA Time Zone. As a Cloud Customer Success Manager, you will play a crucial role in ensuring our Direct End Customers achieve maximum value from our cloud solutions. You will build strong relationships with clients, guiding them through adoption, ongoing support and growth. The goal of this role is...
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Customer Success Manager
1 month ago
Chicago, Illinois, United States Batch Freight Full timeCustomer Success ManagerBatch Freight is seeking a skilled Customer Success Manager to drive customer satisfaction and retention.This role involves serving as the primary point of contact for our clients, ensuring they receive exceptional service and value from our logistics solutions.Key Responsibilities:Act as the main liaison between Batch Freight and our...
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Customer Success Manager
14 hours ago
Chicago, United States AvePoint Full timeAbout AvePoint: A five-time winner of the Microsoft Partner of the Year award, AvePoint provides the most advanced platform for SaaS and data management to optimize SaaS operations and secure collaboration. More than 9 million cloud users rely on our solutions to secure digital collaboration data, sustain connections between people and ensure business...
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Customer Success Manager
7 days ago
Chicago, United States Zadara Full timeYour Team & Role: We are seeking candidates in the Central USA Time Zone. As a Cloud Customer Success Manager, you will play a crucial role in ensuring our Direct End Customers achieve maximum value from our cloud solutions. You will build strong relationships with clients, guiding them through adoption, ongoing support and growth. The goal of this role is...
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Customer Success Manager
15 hours ago
Chicago, United States MicroStrategy Full timeCompany Description MicroStrategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make...
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Customer Success Manager
15 hours ago
Chicago, United States Cargado, Inc. Full timeAbout the company Cargado is an early stage technology startup revolutionizing how U.S.-Mexico cross-border logistics is executed. Founded by experienced entrepreneurs Matt Silver (second-time founder/CEO after a successful exit and long-time freight veteran) and Rylan Hawkins (CTO, Ex-Convoy, Ex-Microsoft, and previous founder). Mexico has recently taken...
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Manager, Customer Success
2 months ago
Chicago, United States FourKites, Inc. Full timeAt FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it's medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with...
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Customer Success Manager
15 hours ago
Chicago, United States MicroStrategy Incorporated Full timeMicroStrategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better decisions and...
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Customer Success Manager
2 days ago
Chicago, United States SEARCH Group Partners, Inc. Full timeSEARCH Group Partners, a premier recruiting firm, is looking for Customer Success Manager for one of our SaaS clients located in Chicago, IL. This is a hybrid position, working in the office 3 days a week.Successful Customer Success Manager at LIFELENZ possesses exceptional communication skills, a strong ability to build and nurture relationships, and a keen...
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Customer Success Manager
1 month ago
Chicago, Illinois, United States Meltwater Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Success Manager to join our team at Meltwater. As a key member of our customer success team, you will be responsible for ensuring the continued success and satisfaction of our valued customers.Your primary focus will be on driving impactful outcomes through product adoption,...
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Customer Success Manager
2 days ago
Chicago, United States Intercom Full timeWhat‘s the opportunity? We are seeking a Scaled Customer Success Manager to join our global Success Management organization. In this role, you will report directly to the Global Leader of Scaled Success and partner closely with our Sales team. You’ll work with a wide variety of customers, acting as an expert point of contact for all things product and...
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Customer Success Manager
1 month ago
Chicago, United States MicroStrategy Incorporated Full timeAs a Customer Success Manager, you will manage MicroStrategy's accounts. You will build strong relationships at multiple levels across the account as serve as a trusted advisor to your customers, know their company and industry well and be a strategi Manager, Project Management, Customer Engagement, Customer, Technology, Retail, Business
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Customer Success Manager
4 months ago
Chicago, United States Cargado Full timeAbout the company Cargado is an early stage technology startup revolutionizing how U.S.-Mexico cross-border logistics is executed. Founded by experienced entrepreneurs Matt Silver (second-time founder/CEO after a successful exit and long-time freight veteran) and Rylan Hawkins (CTO, Ex-Convoy, Ex-Microsoft, and previous founder). Mexico has recently taken...
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Customer Success Manager
4 weeks ago
Chicago, Illinois, United States FourKites, Inc. Full timeAbout the RoleWe are seeking an exceptional Customer Success Manager to join our team at FourKites, Inc. As a key member of our Customer Success Team, you will be responsible for leading a team of Customer Success Managers and driving customer satisfaction and growth.Key ResponsibilitiesTeam Leadership: Develop and manage a team of Customer Success Managers...
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Customer Success Manager
1 month ago
Chicago, United States MicroStrategy Full timeCompany Description MicroStrategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends-we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better...
