Veterinary Client Service Representative

3 months ago


Lexington, United States Medvetforpets Full time

**Description**

MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more We are looking for collaborative and driven people to join our clinical team.

We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.

**We are looking for:**

Client Service Representative (CSR)

Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated smoothly, compassionately and effectively throughout their MedVet Experience. This role requires practical knowledge of hospital organization, services, veterinary terminology, medical records and financial policies/transactions. The ability to multi-task and enter data accurately is crucial for success in this position. This individual must always maintain a compassionate yet professional composure.

**What youll do:**

* Greet and check-in clients

* Answer telephones and transfer calls

* Escort clients and their pets to exam rooms

* Manage medical records, charts, reports and correspondence

* Discuss payment options and process payments

* Maintain a neat and clean lobby

**Who you are:**

* Ability to remain composed in stressful and emotional situations

* Excellent verbal and written communication skills

* Excellent client service skills and phone etiquette

* Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously

* Sense of urgency within a fast-paced environment

* Some flexibility with work hours and able to work additional hours when necessary

* Critical thinking skills and ability to anticipate needs inter & intra-departmentally

* General computer competency required including Microsoft Word and Excel

* Previous experience in veterinary setting (preferred)

**Perks and Benefits include:**

* Strong career growth and personal development opportunities

* Comprehensive Health Benefits

* Vision and Dental

* HSA, FSA and Independent Care Spending

* 401k with Employer Match

* Paid Time Off (PTO) beginning on your first day

* Shift Differentials and On-call Pay

* Uniform Allowance

* Employee Pet Discounts and Pet Insurance

* Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability

* Continuing Education Opportunities and Assistance Program

*Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check.*

*MedVet does not accept unsolicited resumes from third-party recruiters.*



  • Lexington, Kentucky, United States MedVet Full time

    About the RoleWe are seeking a highly skilled and compassionate Veterinary Client Service Representative to join our clinical team at MedVet. As a key member of our team, you will be responsible for providing exceptional service to our clients and patients, ensuring a smooth and effective experience throughout their MedVet journey.Key...


  • Lexington, United States MedVet Full time

    DescriptionMedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people...


  • Lexington, United States MedVet Full time

    Description MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people...


  • Lexington, United States Wise Staffing Group Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeSalary: $14 per hourWe are seeking a dedicated and friendly Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling multi-phone lines and providing excellent service to our clients. This position involves answering...


  • Lexington, United States American Veterinary Group Full time

    Urgent Care Veterinary Shift LeadDepartment: UrgentVet Hospitals Employment Type: Full Time Location: UrgentVet - Lexington Reporting To: Misha Wulf Description UrgentVet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic...


  • Lexington, Kentucky, United States MedVet Full time

    About the RoleWe are seeking a highly skilled and compassionate Client Services Representative to join our clinical team at MedVet. As a key member of our hospital team, you will be responsible for providing exceptional client service and ensuring a smooth and effective experience for our clients and patients.Key ResponsibilitiesGreet and Check-in Clients:...


  • Lexington, Kentucky, United States MedVet Full time

    About the RoleWe are seeking a highly skilled and compassionate Veterinary Client Service Representative to join our clinical team at MedVet. As a key member of our team, you will be responsible for providing exceptional service to our clients and patients, ensuring a smooth and effective experience throughout their MedVet journey.Key ResponsibilitiesGreet...


  • Lexington, United States Cetera Financial Group Full time

    Job Description This person supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works directly with the Registered Representative(s) to prepare and process client paperwork, perform client financial transactions, maintain client...

  • Veterinary Assistant

    3 months ago


    Lexington, United States Banfield Pet Hospital Full time

    Job Description Summary: The Veterinary Assistant is a key member of the hospital team who supports and assists the veterinarians and veterinary technicians, ensuring the safety of pets, clients and other associates, and the continuity of quality veterinary care. Preferred Education/Licenses: Certificate of completion from a NAVTA-approved veterinary...


  • Lexington, Kentucky, United States Wise Staffing Group Full time

    Job SummaryWe are seeking a dedicated and friendly Client Support Specialist to join our team at Wise Staffing Group. As a Client Support Specialist, you will be responsible for handling multi-phone lines and providing excellent service to our clients.Key ResponsibilitiesManage multi-phone lines and promptly answer incoming callsAssist clients with...

  • Veterinarian

    3 days ago


    Lexington, United States Southern Veterinary Partners Full time

    Chevy Chase Animal Clinic offers comprehensive veterinary services for dogs or cats including medical, surgical, dental, acupuncture and wellness care in all life stages. We are a busy 3 veterinarian clinic with terrific support staff and medical resources. Located in the heart of Lexington, we have a fantastic client base and offer a positive and fun work...


  • Lexington, Kentucky, United States MedVet Medical & Cancer Centers for Pets Full time

    About MedVet Medical & Cancer Centers for PetsWe are a leading provider of veterinary cancer care, dedicated to delivering exceptional patient outcomes and unparalleled client service.Job SummaryWe are seeking a highly skilled Veterinary Medical Oncologist to join our team at MedVet Medical & Cancer Centers for Pets. As a key member of our medical staff, you...

  • Veterinary Associate

    4 hours ago


    Lexington Park, Maryland, United States VCA Animal Hospitals Full time

    About VCA St. Mary's Animal HospitalVCA St. Mary's Animal Hospital is a leading provider of veterinary care services in St. Mary's County, Maryland. Our hospital is committed to delivering high-quality, compassionate care to our patients and their families.Job SummaryWe are seeking a skilled and dedicated Veterinary Associate to join our team. As a...


  • Lexington, Kentucky, United States University of Kentucky Full time

    Job TitleVeterinary Services Tech I - ClinicalRequisition NumberRE46215Working TitleDepartment Name40832:Laboratory Animal ResourcesWork LocationLexington, KYGrade Level42Salary Range$ /hourType of PositionStaffPosition Time Status Full-TimeRequired EducationAAClick here for more information about equivalencies:Required Related Experience2 yrsRequired...

  • Veterinary Assistant

    4 weeks ago


    Lexington, United States Nicholasville Road Animal Hospital Full time

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationFun Working EnvironmentInteract with PetsJob SummaryWe are seeking a compassionate Veterinary Assistant to join the team in this role at our clinic. Responsibilities include assisting the Veterinarians with procedures, coordinating animal care, and entering medical records. You will work...


  • Lexington, United States Nicholasville Road Animal Hospital Full time

    Job DescriptionJob DescriptionJob SummaryWe are seeking a compassionate Veterinary Assistant to join the team in this role at our clinic. Responsibilities include assisting the Veterinarians with procedures and appointments, coordinating animal care, entering medical records, and other responsibilities associated with animal medicine. You will work closely...

  • Veterinary Assistant

    3 weeks ago


    Lexington, United States Nicholasville Road Animal Hospital Full time $18

    Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationFun Working EnvironmentInteract with PetsJob SummaryWe are seeking a compassionate Veterinary Assistant to join the team in this role at our clinic. Responsibilities include assisting the Veterinarians with procedures, coordinating animal care, and entering medical records. You will work...


  • Lexington, South Carolina, United States Meaningful Milestones LLC Full time

    About the RoleWe are seeking a highly organized and detail-oriented Client Services Specialist to join our team at Meaningful Milestones LLC. As a Client Services Specialist, you will play a vital role in ensuring the smooth operation of our client services department.Key ResponsibilitiesClient Support: Provide exceptional customer service to our clients,...

  • Veterinary Assistant

    3 weeks ago


    Lexington, Kentucky, United States Nicholasville Road Animal Hospital Full time

    Benefits:Simple Retirement PlanCompetitive salaryFree uniformsHealth insurancePaid time offCompetitive CompensationFun Working EnvironmentInteract with PetsJob Summary We are seeking a compassionate Veterinary Assistant to join the team in this role at our clinic. Responsibilities include assisting the Veterinarians with procedures, coordinating animal care,...

  • Veterinary Assistant

    4 weeks ago


    Lexington, United States Nicholasville Road Animal Hospital Full time

    Job DescriptionJob DescriptionBenefits:Simple Retirement PlanCompetitive salaryFree uniformsHealth insurancePaid time offBenefits/PerksCompetitive CompensationFun Working EnvironmentInteract with PetsJob SummaryWe are seeking a compassionate Veterinary Assistant to join the team in this role at our clinic. Responsibilities include assisting the Veterinarians...