We have other current jobs related to this field that you can find below
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Patient Service Representative
2 months ago
Irving, United States Collabera Full timeDescription Home Search Jobs Job Description Patient Service Representative Contract: Irving, Texas, US Salary: $20.00 Per Hour Job Code: 351661 End Date: 2024-08-11 Days Left: 28 days, 3 hours left Apply About the Role : We are seeking a candidate to provide entry-level intake and administrative services for patients being admitted to the hospital...
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Irving, Texas, United States Christus Health Full timeJob SummaryThe Patient Financial Services Representative is responsible for supporting the Revenue Cycle division of Christus Health. This role ensures that all processes are performed in a timely and efficient manner, with a primary focus on account resolution and reconciliation of outstanding balances for Christus Health patient accounts.Key...
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Patient Service Representative
2 hours ago
Irving, Texas, United States Baylor Scott & White Institute for Rehabilitation Full timeJob SummaryBaylor Scott & White Institute for Rehabilitation is seeking a detail-oriented and customer-focused Patient Service Specialist to join our team.Key ResponsibilitiesProvide exceptional customer service to patients and staffManage patient intake and data entryVerify insurance coverage and pre-authorize treatmentsSchedule patient appointments and...
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Customer Service Representative, Patient Concierge
3 months ago
Irving, United States Biote Holdings Full time** Customer Service Representative, Patient Concierge** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001095 Showing 1 location **Job Details** **Description** **Duties and Responsibilities** * Interacting with potential patients and practitioners via inbound and outbound channels; understanding and interpreting technical...
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Member Services Representative
6 days ago
Irving, United States AG Globe Services Full timeRole: Member Services Representative Location: Irving, TX (Onsite) Contract Duration: Temp to Perm Pay Rate: Up To $18/hr depending on experience Work Schedule: 40hrs/week Shift: 8hrs - Day Shift, Monday - Friday WHO WE ARE: AG Globe Services is one of the major providers of clinical and non-clinical healthcare staffing across the United States. We work...
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Customer Service Representative
2 days ago
Irving, Texas, United States Pacific Dental Services Full timeAbout the RolePacific Dental Services is seeking a highly skilled and customer-focused individual to join our team as a Representative, Contact Center. As a key member of our dental office support team, you will play a vital role in ensuring seamless communication between our dental offices and patients.Key ResponsibilitiesAnswer inbound calls to assist new...
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Customer Service Representative
2 weeks ago
Irving, United States WebTPA Employer Services, LLC Full timeJob Summary The Customer Service Representative is responsible for handling inbound customer calls from both providers and members. They are to ensure that the highest level of service is provided no matter what the question or concern. Location: Onsite in our Irving, Texas office - 8500 Freeport Parkway, Irving, Texas 75063 Starting Pay: $18.00 per...
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Patient Financial Representative
3 months ago
Irving, Texas, United States CHRISTUS Health Full timeSummary:The Patient Financial Representative is an entry level position that is responsible for the duties and services that are of a support nature to the RCBS High Performance Work Teams. Ensures that all processes are performed in a timely and efficient manner. Performs assigned duties such as mail handling, scanning, sorting, assembly, copying, faxing...
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Customer Service Representative
1 day ago
Irving, Texas, United States CornerStone Staffing Full time**Job Summary**CornerStone Staffing is seeking a highly skilled and experienced customer service professional to join our team as a Medical Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to patients and healthcare providers, ensuring timely and accurate scheduling of medication...
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Access Services Representative
5 days ago
Irving, United States Baylor Scott & White Health Full timeThe Access Services Representative 1 obtains current and accurate demographics and insurance information in order to register patient, verify insurance benefits, and negotiate and collect patient financial responsibilities. SHIFT AND SCHEDULE PRN - D Representative, RN, Service, Retail, Healthcare, Patient
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Customer Service Representative
2 weeks ago
Irving, United States WebTPA Employer Services, LLC Full timeJob Summary The Customer Service Representative is responsible for handling inbound customer calls from both providers and members. They are to ensure that the highest level of service is provided no matter what the question or concern. Starting Pay: $18.00 per hour What We Offer: Insurance Benefits 401(k) Match Wellness Incentives Growth...
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Representative Contact Center
3 months ago
Irving, United States Pacific Dental Services Full timeNow is the time to join Pacific Dental Services. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The primary role of the Representative, Contact Center is to assist Dental Offices with scheduling, canceling and...
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Representative Contact Center
1 day ago
Irving, United States Pacific Dental Services Full timeNow is the time to join Pacific Dental Services. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today! The primary role of the Representative, Contact Center is to assist Dental Offices with scheduling, canceling and...
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Patient Financial Representative Senior
19 hours ago
Irving, Texas, United States Christus Health Full timeJob SummaryThe Patient Financial Representative Senior plays a critical role in supporting the Revenue Cycle division of Christus Health, ensuring timely and efficient processes. This position is responsible for resolving and reconciling account balances for patient accounts, working in a team environment to deliver value to customers, both internally and...
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Customer Service Representative
2 months ago
Irving, United States Strategic Staffing Solutions Full timeCustomer Service Representative in Irving, TX at Strategic Staffing Solutions **Location:** **Experience:** Not Specified **Job Description** **Job Title:** Customer Service Representative **Duration:** 3-month contract **Location:** Irving, TX **To apply**: Please email your resume in **Word Format** to ***Robert Garcia at:***...
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Specialized Services Representative
1 month ago
Irving, United States Skopos Services Full timeJob DescriptionJob DescriptionCandidates must be located in DFW, TexasSummary:The Specialized Services role plays a key role in the effective management of our Specialized Services portfolio. This role is responsible for coordinating both internally and externally with vendors to manage loans accurately and timely through the Specialized Services processes...
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Customer Service Representative
1 month ago
Irving, United States Administrative Resource Options Full time** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** CUSTO002479 Showing 1 location **Job Details** **Description** Administrative Resource Options is looking to hire a **Customer Service Representative** in **Dallas, TX**. The Customer Service Representative position involves work in a high-volume Mail...
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Client Service Representative
2 months ago
Irving, United States VCA Animal Hospitals Full timeVCA Metroplex Animal Hospital has been a provider of quality veterinary care to Dallas County and surrounding Dallas/Fort Worth communities, since 1976. We offer convenience and peace of mind to our clients by being open and staffed 24 hours a day, 7 days a week. Our hospital features eight exam rooms, two surgical suites, a spacious area for procedures and...
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Customer Service Representative
1 month ago
Irving, United States AlphaGraphics Full timeAlphagraphics - Customer Service Sales Representative We are looking for a qualified and experienced customer service sales professional to work as our new Inside Sales Customer Service Sales Representative. Your primary duties will include generating customer orders/invoices, answering customer phone calls/emails, working with vendors/suppliers to complete...
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Customer Service Representative
1 week ago
Irving, United States Aegis Worldwide Full timeJob Title: Customer Service RepresentativeCompany Name: [Confidential]Location: [City, State or Remote]Job Type: Full-TimeAbout Us:[Confidential] is dedicated to providing exceptional customer experiences. We believe in going above and beyond to meet our customers' needs and are looking for a passionate and dedicated individual to join our team. If you...
Patient Services Representative
1 month ago
Do you wake up every morning inspired to solve problems and make a meaningful impact in health care? If so, we want to hear from you.Innovista Medical Center is more than a clinic. It's a community hub. Many still feel unseen, unheard, and unsupported when seeing a health care provider. By putting our patients' needs first, we are transforming what it means to get exceptional care. We don't just treat symptoms. We focus on whole-person health-physical and mental well-being, disease prevention, and thoughtful management of chronic conditions.Innovista Medical Center provides primary care and walk-in services for people of all ages in ten locations in Dallas and Houston. We provide comprehensive healthcare services, including in-office lab work, vaccines, imaging, and telemedicine.Our values help define the patient experience and how we treat each other.HEARD: Our care starts with listening well to build relationships and trust.UNDERSTOOD: We offer an experience recognizing every patient's history and background.IN CONTROL: We provide one place for all primary care needs for the whole family.ACTIVELY SUPPORTED: We ensure patients are not alone in the care process, which is much more than what happens during a visit.SEEN: We honor the entirety of who each patient is and care for them at the highest level.If you are looking for a rewarding medical career, we look forward to hearing from youWe're thrilled to announce a dynamic opportunity for you to become an integral part of ourDallas, Texas team. As an onsite contributor, you'll play a key role in pioneering a pathway toward a more streamlined and effective healthcare system.JOB SUMMARY As a frontline representative, you will play a pivotal role in providing exceptional customer service to patients and facilitating efficient communication between healthcare professionals. If you have a passion for assisting individuals in a healthcare setting and possess strong communication skills, this role offers an opportunity to contribute to the well-being of our patients. DUTIES AND RESPONSIBILITIESPatient Interaction: Answer and manage inbound and outbound calls with professionalism, empathy, and a patient-centric approach. Provide accurate and timely information regarding medical services, appointments, and general inquiries. Demonstrate patience and understanding when addressing patient concerns or inquiries. Apply a high level of critical thinking to ensure first call resolution when possible. Appointment Scheduling: Efficiently schedule and confirm patient appointments using the designated scheduling system. Collaborate with various departments to coordinate and optimize appointment availability. Documentation and Record Keeping: Maintain accurate and confidential patient records during and after each interaction. Update patient information as needed and ensure compliance with data security and privacy regulations. Insurance Assistance: Assist patients with insurance-related queries, including verification, pre-authorizations, and billing inquiries. Collaborate with the billing department to address patient payment concerns. Communication Coordination: Route calls to the appropriate healthcare professionals or departments based on the nature of the inquiry. Effectively communicate with clinical care team to relay patient observations and concerns. Adherence to Protocols: Adhere to established protocols and guidelines to ensure consistent and high-quality service. Follow safety standards and regulations to ensure a secure and compliant call center environment. RequirementsProven experience in a call center or customer service role, preferably within a medical or healthcare setting. Strong communication skills with the ability to convey complex medical information clearly and concisely. Familiarity with medical terminology and procedures. Ability to handle a high volume of calls in a fast-paced environment with efficiency and accuracy. Empathetic and patient-focused approach when dealing with inquiries and concerns. Basic computer skills and proficiency in relevant software applications. Ability to maintain confidentiality and adhere to HIPAA regulations. Experience with Epic electronic medical records system preferred Bilingual (fluency in speaking Spanish) preferred Other duties as assigned BENEFITS:We are committed to creating a culture where everyone feels important, welcomed, and included. We demonstrate this commitment by offering a comprehensive benefits package that fosters opportunities for growth and advancement and supports the physical, mental, and financial wellbeing of our team members.HEALTH & WELLBEING A choice health coverage, including HMO and PPO, plus Flexible Spending Account (FSA) and Health Savings Account (HSA) optionsDental and vision coverageCompany-paid benefits (short- and long-term disability, employee life, and accidental death and dismemberment)Employee Assistance ProgramDiscounts and perks on gym memberships, shopping, travel, recreation, and more FINANCIAL GROWTH 401(k) with a company matchRewarding employee referral bonuses WORK/LIFE BALANCE Generous paid time off policy that increases with tenureNine paid company holidays + Diversity DaysPaid Parental Leave (up to 6 weeks, subject to applicable waiting period)Potential to work hybrid or remote and/or create a flexible work schedule (role specific) JOB SATISFACTION & ADVANCEMENT Clear career advancement and growth pathwaysContinuous education opportunitiesDiversity, Equity & Inclusion Committee with various Business Resource Groups you can joinCompany-wide socials and gatherings"Dress for Your Day" policyAn open-door policy that encourages direct communication with our CEO and upper management, fostering transparency and inclusivity in our work cultureBenefits may be subjected to an applicable waiting period.
