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Specialized Services Representative

3 months ago

Irving, United States Skopos Services Full time
Job DescriptionJob Description

Candidates must be located in DFW, Texas


Summary:

The Specialized Services role plays a key role in the effective management of our Specialized Services portfolio. This role is responsible for coordinating both internally and externally with vendors to manage loans accurately and timely through the Specialized Services processes including but not limited to accounts that are in Impounds, Insurance Claims, Litigation & Bankruptcy.

Essential Duties:

  • Actively manage relationships with 3rd party companies, vendors and attorneys to ensure timeline compliance
  • Prepare legal documents for internal management and external counsel to review and execute
  • Partner and communicate with other departments and internal management on key timelines and dates for actions
  • Process forms for Insured Accounts and assistance with Impound milestones
  • Oversee affidavit process including returns to supplier, rejections and corrections
  • Work within a team environment to prioritize daily output & assist with various projects
  • Clear out daily tasks to ensure follow up actions are taken within timelines required
  • Enter new filings and referrals into the system and ensure correct milestones are set
  • Understand the litigation process and key milestones for legal action
  • May support other functions within the Specialized Services team
  • Other duties as assigned

Education & Experience

  • High school diploma or equivalent
  • Paralegal certificate or in the process of receiving paralegal certificate preferred
  • 3-5 years of experience working in collections, repossessions, bankruptcy, insurance or impounds
  • Strong knowledge of federal regulations and regulatory compliance
  • Experience with drafting and filing legal documents
  • Prior experience negotiating with impound vendors, borrowers, etc. preferred
  • Understanding of legal procedures and process
  • Knowledge of Microsoft Office and Adobe

Competencies

  • Detail oriented
  • Ability to work effectively as an individual contributor
  • Critical thinking skills
  • Effective communicator both in written and verbal form
  • Ability to resolve conflict and negotiate contracts