Customer Service Professional

2 months ago


Neenah, United States Outlook Group Full time

** Customer Service Professional**

**Job Category****:** Customer Service **Requisition Number****:** CUSTO01740 Showing 1 location **Job Details**

**Description**

As a Customer Service Professional, you will provide top quality, seamless service to Outlook's customers. You will be the primary contact for the sales representatives that support your customers.

* Bachelor's degree from four-year College or University; or four years related experience and/or training; or equivalent combination of education

* Strong customer service skills

* Strong written communication skills

* Attention to detail

* Strong computer skills

* Accurate order entry skills

* Experience in a fast-paced printing, label making or contract packaging company preferred

* Strong computer skills with a good working knowledge of Word and Excel

* Familiarity with ERP systems

* Ability to build strong relationships with customers, maintaining regular contact, being aware of purchasing patterns, and trying to anticipate needs

* Willingness to travel up to 5% of the time

**What we offer you:**

* **$1,000 Sign On Bonus**

* Trusting work environment

* Competitive starting wage

* Merit increases

* PTO start earning it IMMEDIATELY

* Health, Dental, Vision, and Company Paid Life Insurance

* Long Term Disability Insurance

* Employee Assistance Program

* 401K

* Education Reimbursement available

**What we ask in return:**

* Work well under pressure and handle last minute changes

* A step beyond detail oriented, you need to be able to handle details in many layers

* Multi-tasking with a sense of urgency

* High energy with a positive forward attitude

* Be able to roll with the punches and make things happen in a multifaceted role

* Experience in folding carton, flexible packaging, and/or labels is a bonus

HRTeam@outlookgroup.com your resume to apply or reach out with any questions. We want to hear from you

**Qualifications**

**Skills**

**Required**

**Customer Service** *Expert* **Preferred**

**Packaging** *Some Knowledge* **Behaviors**

**Required**

**Detail Oriented****:** Capable of carrying out a given task with all details necessary to get the task done well

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**



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