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Customer Service Associate Representative

5 months ago

Lake Mary, United States Cigna Full time
This is a temporary role through Magnit for a leading healthcare insurance company in the US.

Schedule Notes:

Monday - Friday, 10:00am - 7:00pm EST

Training - 9:00am - 6:00pm (2-3 weeks)

Position is 100% remote as of now - possibly hybrid; candidates need to be local to Orlando, FL

Overview:
  • Delivers basic technical, administrative, or operative Customer Service tasks.
  • Performs simple data entry, sorts requests, and maintains files.
  • Understands simple instructions and procedures.
  • Performs Customer Service duties under direct instruction and close supervision.
  • Work is allocated on a day-to-day or task-by-task basis with clear instructions.
  • Entry point into professional roles.
  • Order Entry, Inbound Calls & be able to multi-task between task.
  • Great organization skills and an active listener.
Top 3 Skills Needed:
  • Call Center exp
  • Customer Service
  • Multi task
Education:
  • HS Diploma Required - no other certs required


This is the pay range that Magnit reasonably expects to pay for this position: $11.40/hour-$15.20/hour

Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met)