Retail Customer Service

5 days ago


Cedar Rapids, United States EZCORP Full time

Address: 1344 - 1st. Ave. NE Cedar Rapids, Iowa 52402

Brand: EZPawn

Pay range is based on experience from $14.00/hr to $15.00/hr

We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, well provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits

Hiring immediately for Retail Sales Associates / Retail Customer Service

Working for EZCORP is not just a job; it is a career We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.

Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position

  • Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program
  • Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour
  • Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position
  • Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store
In addition to a great career, here are some of the other things we offer our Team Members:
  • Free Health Insurance*
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount
Here's what you can expect as a Retail Customer Service Representative* (Pawnbroker)*: This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Other Customer Service duties include, but are not limited to:
  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties
Requirements for the Customer Service Representative (Pawnbroker) role include:

As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:
  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus


*No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

  • Cedar Rapids, Iowa, United States LPT Retail Management Services Full time

    Job SummaryWe are seeking friendly and enthusiastic individuals for customer service positions at LPT Retail Management Services, LLC. As a customer service representative, you will be responsible for providing excellent customer service, completing shift duties, and safeguarding company assets.


  • Cedar Rapids, Iowa, United States LPT Retail Management Services Full time

    Job OverviewWe are seeking a highly motivated Customer Service Representative to join our team at LPT Retail Management Services in Cedar Rapids, IA.About the RoleThis is a full-time position responsible for providing excellent customer service, completing shift duties, and safeguarding company assets. The ideal candidate will have strong communication...


  • Cedar Rapids, Iowa, United States LPT Retail Management Services Full time

    Join Our TeamWe are seeking a highly motivated and detail-oriented individual to fill the role of Retail Sales and Service Representative in Cedar Rapids, IA. As a key member of our team, you will be responsible for providing exceptional customer service, processing transactions accurately, and maintaining a clean and organized retail environment.About the...


  • Cedar Rapids, Iowa, United States LPT Retail Management Services Full time

    About Our TeamLPT Retail Management Services is a dynamic and growing retail organization committed to providing exceptional customer experiences. As a member of our team, you will have the opportunity to work in a fast-paced environment, develop new skills, and contribute to our company's success.Job DescriptionIn this role, you will be responsible for...


  • Cedar Rapids, Iowa, United States SAS Retail Services Full time

    We are seeking a detail-oriented Retail Merchandiser Team Lead to join our dynamic organization. In this role, you will be responsible for product movement at retail, ensuring stores and their suppliers have optimal sales opportunities.A competitive salary of $18.00 - $19.00 per hour is offered, along with early access to earned wages and growth...


  • Wisconsin Rapids, Wisconsin, United States Apollo Retail Full time

    Role OverviewWe are seeking a highly skilled Retail Service Specialist to join our team at Apollo Retail. As a key member of our service and assembly team, you will be responsible for maintaining the furniture department at various retail locations. Your primary objective will be to ensure that the store's display area is always 'showroom ready.' This will...


  • Cedar Rapids, Iowa, United States LPT Retail Management Services Full time

    Careers at LPT Retail Management ServicesWe are a leading retail management company seeking a dedicated and results-driven Customer Service Specialist to join our team in Cedar Rapids, IA. As a key member of our staff, you will provide exceptional customer service, process transactions accurately, and maintain a clean and organized retail environment.About...


  • Cedar Rapids, Iowa, United States LPT Retail Management Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, ensuring their shopping experience is positive and memorable.Key ResponsibilitiesDeliver outstanding customer service, addressing...


  • Cedar Rapids, Iowa, United States LPT Retail Management Services Full time

    Job DescriptionIn this role, you will be responsible for:Providing fast and friendly service to customers, including operating electronic cash registers and processing transactions.Completing all shift duties as assigned, including maintaining store appearance and ensuring accurate inventory levels.Safeguarding company assets by following proper procedures...


  • Cedar Rapids, Iowa, United States The Sherwin-Williams Company Full time

    Job OverviewThis is a challenging opportunity to join The Sherwin-Williams Company as a Customer Service Branch Associate. We are seeking an individual with excellent customer service skills and experience in a retail or sales environment.

  • Customer Service Clerk

    8 months ago


    Cedar Rapids, United States Hy-Vee Supermarket Full time

    Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally, always maintaining a positive company image by providing courteous, friendly, and Customer Service, Clerk, Store Manager, Store Director, Service, Retail, Grocery, Customer


  • Cedar Rapids, United States Panasonic Full time

    Overview: As the customer service representative, you are responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and procedures as well as communicating effectively with team members within the service department. Responsibilities: Responsible for daily reviews...


  • Cedar Rapids, Iowa, United States Hy-Vee Full time

    Job Description:The Food Service Clerk Specialist will be responsible for providing exceptional customer service in a retail environment. This individual will take customer orders, operate cash registers, and maintain a clean and organized workspace. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work...


  • Cedar Rapids, Iowa, United States Hy-Vee Full time

    As a Customer Service Representative at Hy-Vee, you will play a critical role in ensuring that our customers receive exceptional service and support. This is a fantastic opportunity to build your career in a dynamic retail environment.About the Role:The ideal candidate will possess excellent communication skills, be able to work efficiently in a fast-paced...


  • Cedar Rapids, United States Community Choice Financial Family of Brands Full time

    Overview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared values and participating in Company programs that support customer advocacy, store...


  • Cedar Rapids, Iowa, United States Jared Full time

    About the Opportunity:Jared is seeking a highly motivated Sales Associate to join our team. As a Sales Associate, you'll be responsible for driving sales growth, engaging with customers, and meeting sales goals.Your Key Responsibilities:Drive sales growth by offering personalized service and support to customers.Engage customers in conversation to understand...


  • Grand Rapids, United States The Sherwin-Williams Company Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...


  • Grand Rapids, United States The Sherwin-Williams Company Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...


  • Cedar Rapids, United States Raising Cane's Chicken Fingers Full time

    $14 per hour - $15.50 per hour As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be respons Customer Service, Associate, Customer Experience, Night, Service, Weekend, Retail


  • Grand Rapids, Michigan, United States Kum & Go Full time

    Kum & Go Overview: Kum & Go is a leading convenience store chain dedicated to providing exceptional customer experiences. With a strong commitment to quality, safety, and community involvement, we strive to make a positive impact in every aspect of our business.Job Description: As a Retail Team Member, you'll be the face of our company, interacting with...