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Front Desk Agent

2 months ago

Plymouth, United States Lafrance Hospitality Full time

If you thrive on creating memorable experiences for our guests and enjoy being the friendly face that greets them with a warm smile, then this is the perfect opportunity for you. The Fairfield Inn & Suites by Marriott located in Plymouth, MA is currently searching for a charismatic and customer-oriented Part-Time Front Desk Agent.

Hurry and join our exceptional team at the Fairfield Inn & Suites by Marriott as a Front Desk Agent. Get ready for a wonderful work environment where you will be surrounded by friendly colleagues and have plenty of opportunities for cross-training, career growth, and mentorship. As a valued Marriott team member, you will also enjoy incredible discounts on hotel rooms for yourself and your family. Plus, we offer exciting Company-wide incentives throughout the year

That's not all - we have even more perks for you With DailyPay, you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500

If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Agent position. A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Fairfield Inn & Suites by Marriott. This is a golden opportunity for you to enhance your professional skills and unleash your potential

Pay: $17 - $18 Per Hour

Schedule: PM shift 3-11PM- Must have Weekend Availability

Job Type: Part-Time & Full-Time

Responsibilities:

  • Maintain a warm, welcoming and professional demeanor while interacting with all guests.
  • Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
  • Answer the phone in a professional & helpful manner.
  • Follow procedures on posting charges and settling guest accounts.
  • Effectively address and resolve guest problems to increase guest satisfaction.
  • Be knowledgeable of emergency procedures and Hotel policies.
  • Practice punctuality for scheduled shifts.
Keywords: Hotel, Hospitality, customer service, front desk

Requirements
  • Customer Service Experience
  • Hotel Experience is a plus but NOT required
  • Reliability
Benefits
  • DailyPay - Get Paid Any Day
  • Brand Hotel Room Discounts
  • Company Wide Hotel Room Discount Program
  • Referral Bonus Incentive
  • Retention Bonus Incentive
  • Annual Review Program
  • Extensive Room for Growth
  • Paid Training
  • 401K Matching