Client Service Associate

1 month ago


Upper Marlboro, United States G&P Properties Full time

We’re seeking a positive, personable customer service representative for a rewarding career opportunity You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, a positive work environment, and can’t wait to get started Compensation: $85,000 Expected First-Year Earnings through commission Bonus potential PTO and paid holidays Stipend benefits Responsibilities: Create records of customer interactions and follow up to ensure all questions have been answered Ensure customer account information is up-to-date Reply to incoming calls from customers including products and service questions, general information, and complaints Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction Communicate frequent customer suggestions to the team to troubleshoot Manage cultivation of sales inquiries to convert leads to appointments Qualify leads to accurately convey motivation, competition, and financial specifics to real estate agents Qualifications: High school diploma, G.E.D. or equivalent Excellent active listening, interpersonal, and communication skills Strong knowledge of customer interface and interaction Competitive and winning attitude - Must want to be #1 Passion to hunt (cold-call), educate, and sell

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