Business Operation Manager
2 weeks ago
Position Summary
The Business Operations Manager will be responsible for leading the development and oversight of processes vital for ensuring the accuracy of crucial metrics. This role encompasses not only analyzing these metrics but also leveraging insights to drive significant improvements in business performance. The ideal candidate should demonstrate proactive leadership, possess a process-oriented mindset, and exhibit robust analytical capabilities. Collaboration across diverse teams to translate business requirements into actionable strategies will be a key aspect of this role.
Key responsibilities/essential functions include:
Operational Metrics Ownership and Development: Lead the establishment and maintenance of processes ensuring accuracy in financial and operational metrics, including but not limited to:
Direct Labor Cost Variance
Overhead Cost Variance
Standard Rate Accuracy
Gross Margin by work order
Turn Around Time
Hours trending by task across work orders
Labor Productivity
Spot Buy Rate
Data Analysis and Insight Generation
Analyze metrics to identify trends, outliers, and root causes to drive substantial enhancements in business performance.
Define and implement productivity standards by identifying outliers and addressing root causes.
Collaborate closely with Operations to execute business improvements based on metric insights.
Cross-functional Collaboration and Documentation
Partner with IT & outside vendors to enhance visibility and optimize metrics.
Collaborate effectively with technical teams, translating business needs into comprehensive IT requirements.
Thoroughly document process changes to ensure adherence and consistency.
Ideal Candidate
5-7 years of progressive experience in a similar capacity
Proven leadership skills with a proactive, process-oriented mindset and a readiness to drive initiatives.
Understanding of operations, preferably within aviation operations.
Strong analytical skills, proficiency in modeling, and an ability to derive actionable insights from complex data.
Effective collaboration skills to translate business requirements into IT solutions.
Prior experience in consulting or business operations, demonstrating strong financial acumen.
Ability to extract data using SQL is a plus
by Jobble
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