Customer Service Associate
4 weeks ago
The Mobility Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers
- Ensure optimal operational efficacies to provide customers the best rental car experience
- Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
- Assist customers with various post rental inquiries that involve the rental and billing process
- Work in a fast-paced environment, while providing helpful customer service that enhances the customer's rental experience.
- Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more.
- Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures.
- Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections.
- Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids.
- Ability to work in a fast-paced environment with a variety of tasks.
- Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
- Previous customer service.
- Strong time management and organizational skills are required
- Computer literate and detailed orientated.
- Must have a valid driver's license with an acceptable driving record
- Customer service resolution practices
- Excellent communication techniques
- Sales Management/Coaching ability
- Demonstrate good written and oral communication skills.
- Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
- Demonstrate professionalism and interpersonal skills.
- Show a high level of ownership, accountability and initiative.
- Proven experience of working well within a team.
- Ability to work flexible shifts including weekends and holidays; and work overtime as required.
- Willing to work outdoors during all weather conditions.
- Assist with special administrative projects when needed.
- Ability to stand for long periods of time.
- Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
-
Customer Service Representative
3 weeks ago
San Antonio, United States Customer Service Representative Full timeSeeking aCustomer Service Representative for a direct hire opportunity in San Antonio, TX for our client a Global Logistics Company that offers sophisticated logistical solutions backed by the world's largest global logistics network. Essential Duties and Responsibilities: Entering Shipment Orders intoproprietary Transportation Management System. Check...
-
Customer Service Associate
2 months ago
San Antonio, United States Matti Realty Group Full timeCustomer Service Associate Trutela Insurance, LLC San Antonio , TX US Posted 28 minutes ago Trutela Insurance, LLC Were looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and...
-
Customer Service Associate
2 months ago
San Antonio, United States Zips Car Wash Full timeJob DescriptionJob DescriptionWhy You’ll Love This Part-Time Customer Service Associate Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Zips Car Wash - 10919 Fredericksburg Rd, San Antonio, TX 78240 is the perfect position for you! You will bring joy to people’s...
-
Customer Service Associate
2 weeks ago
San Antonio, United States Ace Mart Restaurant Supply Co Full timeJob DescriptionJob DescriptionDescription:Job Title: Customer Service AssociateReports to: Assistant Store ManagerClassification: Hourly / Non-ExemptAre you passionate about the culinary world with a talent for providing exceptional hospitality? Embark on an exciting journey with us as a Customer Service Associate, where you will take the lead in providing...
-
Customer Service Associate
1 week ago
San Antonio, Texas, United States Seasoned Full timeJoin Our Team!We are seeking a dedicated Customer Service Associate to become a vital part of our organization. In this role, you will be responsible for managing a high volume of transactions while ensuring an exceptional experience for our patrons.Key Responsibilities:Utilize cash registers and POS systems to process customer transactions...
-
Customer Service Associate
1 week ago
San Antonio, Texas, United States RED MCCOMBS FORD Full timeJob OverviewPosition Summary: As a Customer Service Associate at RED MCCOMBS FORD, you will play a crucial role in enhancing the customer experience by addressing their needs and preferences.Key Responsibilities:Welcome customers and assess their requirements and preferences.Deliver outstanding customer service throughout their visit.Engage with customers...
-
Customer Service Associate
1 week ago
San Antonio, Texas, United States 85C Bakery Cafe Full timePosition Overview:As a vital member of our establishment, you will be responsible for delivering exceptional service to our patrons, ensuring their needs are met with care and attention.Key Responsibilities:- Provide a welcoming atmosphere for all guests.- Engage with customers to create memorable experiences.- Collaborate effectively with team members to...
-
Customer Service Associate
1 week ago
San Antonio, Texas, United States 85C Bakery Cafe Full timePosition Overview:As a vital member of our establishment, you will be responsible for delivering exceptional service to our patrons, ensuring their needs are met with care and attention.Key Responsibilities:- Engage with customers to create a welcoming atmosphere.- Provide personalized service to enhance the overall experience.- Collaborate with team members...
-
Frontline Customer Service Associate
1 week ago
San Antonio, Texas, United States McDonald's Full timeJob Overview Are you looking for a role that combines excitement with the opportunity to interact with a diverse range of customers? This Frontline Customer Service Associate position could be the perfect fit for you! Whether it's serving breakfast, lunch, or late-night snacks, we are in search of dedicated and spirited individuals to join our exceptional...
-
Customer Service Associate
1 week ago
San Antonio, Texas, United States Marriott International Inc Full timeJob OverviewPOSITION SUMMARY Welcome customers as they enter the store, assist them in finding products, and address inquiries about available items. Organize merchandise in an attractive and orderly fashion. Replenish stock as needed, monitor expiration dates, and remove outdated products. Maintain a tidy and organized storeroom. Process customer...
-
Associate Customer Service Representative
4 months ago
San Antonio, United States Wells Fargo Full timeSupport customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, Customer Service Representative, Customer Service, Associate, Customer Experience, Representative, Retail,...
-
Associate Customer Service Representative
3 weeks ago
San Antonio, United States Wells Fargo Full timeSupport customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, Customer Service Representative, Customer Service, Associate, Customer Experience, Representative, Training,...
-
Customer Service Sales Associate
1 month ago
San Antonio, United States The UPS Store Full timeThe Customer Service Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array...
-
Customer Service Associate
1 week ago
San Antonio, Texas, United States Bud's Embroidery Full timeJob DescriptionPosition OverviewAs a Customer Service Associate, you will play a crucial role in ensuring a positive experience for our clients at Bud's Embroidery.Key ResponsibilitiesWelcome and assist incoming clients.Manage phone inquiries and respond to electronic communications.Prepare and provide clients with accurate estimates and quotes throughout...
-
Lead Customer Service Associate
1 month ago
San Antonio, United States Zips Car Wash Full timeJob DescriptionJob DescriptionWhy You’ll Love This Lead Customer Service Associate Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash located at 10623 Culebra Rd, San Antonio, TX, is the perfect position for you! You will bring joy to...
-
Lead Customer Service Associate
2 months ago
San Antonio, United States Zips Car Wash Full timeJob DescriptionJob DescriptionWhy You’ll Love This Lead Customer Service Associate Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash located at 10919 Fredericksburg Rd, San Antonio, TX, is the perfect position for you! You will bring joy to...
-
Lead Customer Service Associate
2 weeks ago
San Antonio, United States Zips Car Wash Full time $13 - $14Job DescriptionJob DescriptionWhy You’ll Love This Lead Customer Service Associate Job Do you love interacting with people? Are you enthusiastic about helping others and taking the lead? If so our, Lead Customer Service Associate at Zips Car Wash located at 10919 Fredericksburg Rd, San Antonio, TX, is the perfect position for you! You will bring joy to...
-
Customer Service Associate
4 days ago
San Antonio, Texas, United States Rose International Full timePosition Overview:As a Call Center Representative, you will be responsible for providing exceptional service to our clients by:Responding to incoming inquiries from customers, including the general public and potential enrollees.Assisting enrollees or acting on their behalf while adhering to all performance standards, policies, and protocols, particularly...
-
Customer Service Sales Associate
1 month ago
San Antonio, United States The UPS Store Full timeThe Customer Service Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array...
-
Customer Service Sales Associate
3 months ago
San Antonio, United States The UPS Store #3810 Full timeJob DescriptionJob DescriptionThe Customer Service Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing...