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Job Overview
POSITION SUMMARY
Welcome customers as they enter the store, assist them in finding products, and address inquiries about available items. Organize merchandise in an attractive and orderly fashion. Replenish stock as needed, monitor expiration dates, and remove outdated products. Maintain a tidy and organized storeroom. Process customer transactions, handle various payment methods, and manage returns, refunds, and exchanges. Confirm customer identification when necessary.
Ensure adequate cash levels in the cash drawer, submit all monetary transactions and receipts, and verify deposits and cash drops.
Adhere to the checklist for opening and closing the store. Safeguard the store and oversee customer activities to mitigate losses from theft and damage.Report any accidents, injuries, or unsafe conditions to the manager.
Comply with all company policies and procedures; maintain a clean and professional appearance; uphold confidentiality of proprietary information; protect company assets.
Greet and acknowledge all guests according to company standards; anticipate and respond to guests' service needs; assist individuals with disabilities; express gratitude to guests sincerely.
Communicate clearly and professionally with others; answer phone calls with appropriate etiquette. Foster and maintain positive working relationships with colleagues. Adhere to quality assurance expectations and standards.Engage in physical activities such as reaching, bending, twisting, pulling, and stooping; move, lift, or carry items weighing up to 10 pounds; stand, sit, or walk for extended periods.
Perform other reasonable job duties as assigned by Supervisors.PREFERRED QUALIFICATIONS
Education:
High school diploma or G.E.D. equivalent.
Related Work Experience:
No prior work experience required.
Supervisory Experience:
No supervisory experience required.
License or Certification:
None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
About the Team
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.
In joining Marriott Hotels, you join a portfolio of brands with Marriott International.Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.
JW believes our associates come first. Because if you're happy, our guests will be happy.JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott.
Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.
JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.
Treating guests exceptionally starts with the way we take care of our associates. That's The JW TreatmentTM. In joining JW Marriott, you join a portfolio of brands with Marriott International.Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
