Customer Service Associate
3 months ago
Customer Service Associate Trutela Insurance, LLC San Antonio , TX US Posted 28 minutes ago Trutela Insurance, LLC Were looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and youre interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you Responsibilities
* Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints
* Reply to incoming calls from customers including products and service questions, general information, and complaints
* Find patterns in customer complaints and bring them to the team for improvement
* Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
* Maintain customer accounts and update with new account information as needed
Qualifications
* Experience working in a customer-oriented atmosphere
* High school diploma, G.E.D. or equivalent
* Display strong communication skills, active listening skills, and personal skills
Compensation $35,000 to 40,000 About Trutela Insurance, LLC Trutela Insurance is an Independent Insurance Agency that works for our customers instead of one company. We compare insurance policies through most of the top-rated carriers to ensure our customers always have the best value. Our Agents represent insurance companies such as Nationwide, Liberty Mutual, Travelers, Hartford, Prudential, Mutual of Omaha, and many more. We have experienced exponential growth thanks to the success of our agents.
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