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Hotel Director Of Operations

2 months ago

Santa Fe, United States Drury Hotels Full time

Property Location:

828 Paseo de Peralta - Santa Fe, New Mexico 87501

Are you a dynamic leader with a passion for creating exceptional guest experiences? Join our 188 room, is LEED® Certified Drury Plaza Hotel in Santa Fe as the Director of Operations for all Food & Beverage outlets. A historic renovation, the Drury Plaza Hotel in Santa Fe offers unique accommodations like private terraces and premium suites as well as 21,000 square feet of flexible meeting and banquet space all within walking distance of the Plaza in Downtown. In addition, our guests enjoy our restaurant and rooftop bar offering the best sunset views in town. Lead our team to deliver outstanding dining services and elevate our operations. If you thrive in a fast-paced hospitality environment, we want you

YOU BELONG AT DRURY HOTELS

Be valued for what you do and who you are ... and well compensated for all you accomplish.

Drury Hotels is family owned and operated. What started as a small family business in 1973 remains 100% family-owned and operated today. Of course, our family has grown since then, with 5,800 members and 150-and-growing hotels in 26 states. But our dedication to treating guests and team members like family has never wavered.

So Much More®

Award-winning -Ranked among Forbes Best Midsize Employers (2023)

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

WHAT YOU CAN EXPECT FROM US

  • Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance and also a quarterly bonus based on hotel service scores
  • Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
  • Health and well-being - Medical, dental, vision, prescription, life, disability, parental leave, and Team Member Assistance Program
  • Retirement - Company-matched 401(k)
  • Work-life-balance– Flexible scheduling, paid time off, hotel discounts, and free room nights

RESPONSIBILITIES

Leadership: Provide strong and inspiring leadership to a diverse hotel food and beverage team, cultivating a positive and collaborative work environment.

Operations: Oversee all aspects of the food & beverage hotel offerings, ensuring quality assurance best practices, the team consistently meets or exceeds all performance benchmarks.

Guest Services: Cultivate a culture of exceptional guest service, ensuring every guest has a memorable and enjoyable stay.

Training & Development: Recruitment, training, performance review and team engagement.

Business Acumen & Financial Management: Proactively address issues, demonstrate commitment to continuous improvement. Upholding high standards of quality, service, profitability and team achievement.

QUALIFICATIONS

  • Passion to serve others and exceed guests’ expectations.
  • Bachelor’s degree in hospitality, business or related field preferred.
  • Minimum of three years of supervisory experience with demonstrated leadership success.
  • Food & Beverage Manager/Director experience strongly preferred.

Join us at Drury Hotels, where your unique contributions are celebrated, and your growth is nurtured every step of the way. Become a part of our passionate team, dedicated to providing exceptional experiences for both our guests and our valued team members. Apply now and embark on a rewarding journey with us

Rise. Shine. Work Happy.™