Medical Customer Service

5 months ago

Onalaska, United States Biolife Plasma Services Full time

By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.

About the role:

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.

How you will contribute:

You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.

You will screen new and repeat donors and take and record donor vital signs and finger stick results.

You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.

You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.

You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.

What you bring to Takeda:

High school diploma or equivalent

Ability to walk and/or stand for the entire work shift

Will work evenings, weekends, and holidays

Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees

Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.

Fine motor coordination, depth perception, and ability to hear equipment from a distance

Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear

1 or more years minimum experience working in a customer or patient facing role is helpful

What Takeda can offer you:

Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. ??At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.

BioLife Compensation and Benefits Summary

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

For Location:

USA - WI - Onalaska

U.S. Starting Hourly Wage:

$16.00

The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives.U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations USA - WI - Onalaska Worker Type Employee Worker Sub-Type Regular Time Type Full time

  • Customer Service Representative

    4 weeks ago

    Onalaska, United States The Auto Club Group Full time

    Job Title: Licensed Customer Service RepresentativeAre you passionate about delivering exceptional customer service and building strong relationships with members? Do you have a knack for sales and a desire to work in a dynamic, fast-paced environment? We're seeking a Licensed Customer Service Representative to join our team at The Auto Club Group!About the...

  • Customer Service Coordinator

    4 weeks ago

    Onalaska, United States Camping World Full time

    Customer Service CoordinatorAt Camping World, we're looking for a skilled Customer Service Coordinator to join our team. As a key member of our front desk team, you'll be responsible for coordinating front desk activities, including answering and directing incoming phone calls. You'll be the first point of contact for customers, greeting and welcoming them...

  • Customer Service Rep

    4 days ago

    Onalaska, United States The Auto Club Group Full time

    It‘s a great time to join AAA The Auto Club Group!JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARDJob Type:Full timeExempt/Non Exempt:HourlyJob Description:Why Choose a Career with the AAA The Auto Club Group (ACG)Established brand that has been around for over 100 years. Our members know and trust us!Branch Offices house travel, membership,...

  • Customer Service Ambassador

    3 weeks ago

    Onalaska, Texas, United States Circle K Full time

    Circle K Job DescriptionAs a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. Key responsibilities include:Providing prompt and courteous customer service to ensure customer satisfactionRinging up all sales on the cash register...

  • Customer Service Representative

    3 weeks ago

    Onalaska, Wisconsin, United States Petco Full time

    Key Responsibilities:• Provide exceptional customer service to all guests.• Determine the needs of guests and share product knowledge to suggest the appropriate merchandise and services.• Maintain familiarity with current store promotions and special services.• Engage with customers regarding new product and services features and benefits.About the...

  • Customer Service Liaison

    3 weeks ago

    Onalaska, Texas, United States Camping World Full time

    Key Responsibilities: Coordinate front desk activities, including answering and directing incoming phone calls. Provide exceptional customer service as the first point of contact for customers. Greet and welcome customers, setting the tone for a positive customer experience. Check in VIP appointments and direct customers to the appropriate team member(s)....

  • Customer Service Representative

    3 weeks ago

    Onalaska, United States Circle K Full time

    Circle K - 13710 US Hwy 190 W [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...

  • Customer Service Supervisor

    4 weeks ago

    Onalaska, United States Burlington Full time

    Burlington Job DescriptionAs a Customer Service Lead at Burlington, you will be responsible for:Key Responsibilities:Directing cashier coverage and customer flow at the front of lines to ensure efficient serviceAssisting the management team in communicating promotions and company updatesMonitoring and validating returns, exchanges, check authorizations,...

  • Customer Service Representative

    4 weeks ago

    Onalaska, Wisconsin, United States Kwik Trip Full time

    At Kwik Trip, we're seeking energetic and positive individuals to join our Food/Guest Service team. As a key member of our team, you'll provide exceptional customer service and contribute to creating a clean and inviting store environment.Responsibilities include: Maintaining a clean and organized store Providing excellent customer service Maintaining our...

  • Customer Service Representative

    4 weeks ago

    Onalaska, United States Altra Inc. Full time

    Altra Inc. is seeking a skilled Part Time Teller to join our team in Onalaska WI. As a Part Time Teller, you will be the face of our Credit Union, greeting members with a warm smile and friendly attitude. You will be responsible for fast-tracking transactions, assisting members with deposits, withdrawals, and account maintenance accurately and efficiently....

  • Customer Service Representative

    2 weeks ago

    Onalaska, United States Destination Pet LLC Full time

    Job DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a...

  • Customer Service Representative

    2 weeks ago

    Onalaska, United States Destination Pet LLC Full time

    Job DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a...

  • Customer Service Representative

    2 weeks ago

    Onalaska, United States Destination Pet LLC Full time

    Job DescriptionJob DescriptionWelcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!We are looking to add a...

  • Licensed Customer Service Rep

    2 months ago

    Onalaska, United States The Auto Club Group Full time

    It's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel,...

  • Customer Service Representative

    3 weeks ago

    Onalaska, Wisconsin, United States Festival Foods Full time

    About Festival FoodsWe are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value.We operate +40 full-service supermarkets across the state of Wisconsin.Job SummaryWe are seeking a skilled Cashier to join our team and provide outstanding service to...

  • Customer Service Team Lead

    3 weeks ago

    Onalaska, Texas, United States Burlington Full time

    Customer Service Lead Role at BurlingtonAs a Customer Service Lead at Burlington, you will be responsible for: Directing cashier coverage and customer flow at the front of lines to ensure efficient service. Assisting the management team in communicating promotions and company updates. Monitoring and validating returns, exchanges, check authorizations, voids,...

  • Optical Sales and Customer Service Representative

    4 weeks ago

    Onalaska, Texas, United States Gundersen Health System Full time

    Job Summary:We are seeking a motivated and passionate individual to join our Vision Services Team as an Eyewear Specialist Float. This position will focus on optical sales and customer service, providing a quality optical experience to our patients and guests.Key Responsibilities:Determine the visual, cosmetic, and lifestyle needs of patients and provide...

  • Licensed Customer Service Rep

    3 weeks ago

    Onalaska, United States VetJobs Full time

    Job Description ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set,...

  • Loss Prevention Customer Service Associate

    6 months ago

    Onalaska, United States TJX Companies Full time

    Style is never in short supply at our more than 500 Home. Goods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, ye Customer Service, Associate, Loss Prevention, Service, Customer Engagement, Retail, Support

  • Customer Service Representative

    4 weeks ago

    Onalaska, WI, United States Camping World Full time

    **Customer Service Representative Opportunity**We are seeking a highly motivated and forward-thinking Customer Service Representative to join our team at Coachmen RV by Camping World in Onalaska, WI. As a key contributor to providing a meaningful customer experience, you will be responsible for delivering exceptional internal and external customer service....