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Customer Service Coordinator
1 month ago
At Camping World, we're looking for a skilled Customer Service Coordinator to join our team. As a key member of our front desk team, you'll be responsible for coordinating front desk activities, including answering and directing incoming phone calls. You'll be the first point of contact for customers, greeting and welcoming them to our store. Your role will be to set the tone for a positive customer experience, checking in VIP appointments and directing customers to the appropriate team member(s). You'll also assist customers with their queries and provide excellent customer service. If you have excellent communication skills and a passion for delivering exceptional customer experiences, we'd love to hear from you.
Key Responsibilities:
- Coordinate front desk activities, including answering and directing incoming phone calls
- Be the first point of contact for customers, greeting and welcoming them to our store
- Set the tone for a positive customer experience
- Check in VIP appointments and direct customers to the appropriate team member(s)
- Assist customers with their queries and provide excellent customer service
