Senior IT Desktop Support Service Technician

3 weeks ago


Fort Wayne, United States Advanced Micro Electronics Full time

Job Type Full-timeDescriptionOur Techs LOVE what they doThe AME Group is seeking candidates for a full-time Senior Desktop Support Technician.If you are technically skilled, love turning tech talk into easily understood solutions for users, like a busy day filled with VARIETY and not CUBE bound and want to be a part of a GREAT team, we want to interview you todayTop Reasons to Work with Us:- 100% Employee Owned Company and you become an owner with employee stock after one year- Awesome company culture and management- Competitive Compensation and Benefits Package- PTO for vacation, personal days, and sick days- Additional Training and Certifications available through usWhat You Will Be Doing:-You will provide onsite technical support for a varied client base-PC, Laptop and Printer hardware and software support-Office application support-Ease with Remote Support (Remote Desktop or other products)RequirementsWhat You Need for this Position:•Bachelor's degree in Computer Sciences or Information Technology or equivalent work experience•Strong Desktop support, troubleshooting and standard Help Desk experience•Experience with Hardware and systems - will install hardware and gather information•Microsoft Active Directory knowledge (A+, Network + and Microsoft Certifications a big plus)•Demonstrated knowledge of Windows servers and Windows desktop/laptop systems•Network troubleshooting skills•Ability to work independently without close supervision•Must be a self-starter with a positive attitude and strong customer service skills, proven problem-solving skills-Valid driver's license and reliable transportation is necessary.This is a full-time position with an excellent benefits package. 8 AM to 5 PM.Pay range depends on experience. Standard background checks will be completed on candidates.



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