Strategic Account Manager- Import Business

4 weeks ago

Canton, United States Steel Technologies Full time

Maintain and develop relationships within defined strategic account base. Essential focus on inventory management and ROWC improvement. Grow EBITDA through addition of new programs and accounts within a defined strategic account base for products and services offered by Steel Technologies, including flat rolled carbon steel, stainless steel, aluminum, valued added parts, and toll processing services. Maintain sales and solicit new business with existing strategic accounts assigned. Meet or exceed revenue, profit and return on working capital targets for the strategic account base, as agreed to with management. Prioritize efforts and work with inside sales, purchasing and the entire Steel Technologies team to meet or exceed corporate goals and objectives. Monitor competitive activity and trends within strategic account base and communicate to management.

JOB SUMMARY:

Maintain and develop relationships within defined strategic account base. Essential focus on inventory management and ROWC improvement.Grow EBITDA through addition of new programs and accounts within a defined strategic account base for products and services offered by Steel Technologies, including flat rolled carbon steel, stainless steel, aluminum, valued added parts, and toll processing services.Maintain sales and solicit new business with existing strategic accounts assigned. Meet or exceed revenue, profit and return on working capital targets for the strategic account base, as agreed to with management.Prioritize efforts and work with inside sales, purchasing and the entire Steel Technologies team to meet or exceed corporate goals and objectives.Monitor competitive activity and trends within strategic account base and communicate to management.

DUTIES AND RESPONSIBILITIES:

  1. 1.Work with management to set goals for strategic customer base
  2. Understand Steel Technologies strengths and value proposition
  3. Engage in your education and development within the company
  4. Become the subject matter expert for all business available within assigned strategic customer base and keep good records to communicate information to management
  5. Prospect new business and solicit quotes for business that is in alignment with our value proposition
  6. Respond to quotations in a timely manner using the company standard quoting format
  7. Convert quotations into earned business
  8. Maintain existing business, improving profit where possible, and grow within existing accounts
  9. Accountable for monthly forecasts and for working with inside sales and customers to improve forecast accuracy
  10. In conjunction with our Mexico team, program manager, inside sales, purchasing, business planning and management, manage customer inventory and accounts receivable to meet agreed return on working capital targets
  11. Ensure pricing updates are clearly communicated to inside sales, program managers and admin's as appropriate in a timely manner
  12. Monitor daily sales report to ensure correct pricing is applied and profit targets are met
  13. Work with our Mexico team and inside sales to evaluate and expedite customer claims
  14. Make in-person calls to Mexico and entertain customers appropriately to grow and maintain relationships
  15. Provide market intelligence to customers and become a trusted partner
  16. Know the customers business and move up the value chain within the customer
  17. Facilitate effective communication with Asian mills, ensuring seamless coordination and strong working relationships.


KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to work independently
  • Knowledge and understanding of sales
  • Knowledge of internal controls and procedures
  • Strong leadership, communication, organizational, and problem solving skills
  • Ability to work effectively with all levels of management and employees
  • Knowledge of international trade of raw materials, automotive industry, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of steel and other flat rolled metal products
  • Must have hours of flexibility, as communicating with Asian mills may not be within the typical work day time frame.
  • Must be bilingual in Spanish and English.


Reasonable accommodations may be made to those who are able to perform the essential duties of the job.

EDUCATION AND EXPERIENCE:

Prefer a Bachelor's degree in a related field and one to five years of experience in regional or strategic sales. Formal education may be substituted with experience and training when competency in the position is demonstrated.

WORKING CONDITIONS:

This work is performed in an office setting with minimal to moderate noise due to computers, printers, and people.

Steel Technologies is an equal opportunity employer and considers all qualified applicants without regard to any classification protected by federal, state and/or local law.

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