Customer Experience Director

4 weeks ago


Chester, United States Chick-fil-A Full time

Job Title: Operations Director

Company: Chick-fil-A Kent Island

Location: Kent Island, Maryland

Chick-fil-A Kent Island is seeking an experienced and motivated Operations Director to join our team. As an Operations Director, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards of quality, cleanliness, and efficiency.

Responsibilities:

  • Develop and implement operational policies and procedures that ensure the highest level of customer service and food quality
  • Drive-thru execution
  • Monitor and manage food and labor costs to ensure profitability and efficiency
  • Collaborate with the marketing team to develop and implement promotional campaigns that drive sales and increase brand awareness
  • Ensure compliance with all health and safety regulations and maintain a clean and sanitary environment for customers and staff
  • Work with the Operator to develop and execute long-term strategic plans for the restaurant, including identifying opportunities for growth and expansion
Requirements:
  • 5+ years of experience in restaurant operations, with a proven track record of success in a leadership role
  • Strong leadership and management skills, with the ability to motivate and inspire a team to achieve exceptional results
  • Excellent communication and interpersonal skills, with the ability to build relationships with customers, staff, and stakeholders
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions
  • Strong knowledge of restaurant operations, including food preparation, inventory management, and customer service
  • Bachelor's degree in Business Administration, Hospitality, or a related field preferred

If you are passionate about providing exceptional customer service and have a proven track record of success in restaurant operations, we want to hear from you. Apply today to join the Chick-fil-A Kent Island team as our Operations Director.

  • Chester, United States Workstream Full time

    Job Title: Operations Director Company: Chick-fil-A Kent Island Location: Kent Island, Maryland Chick-fil-A Kent Island is seeking an experienced and motivated Operations Director to join our team. As an Operations Director, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer...


  • Chester, United States British Swim School of Chesterfield Full time

    Job DescriptionJob DescriptionBenefits:Flexible scheduleOpportunity for advancementTraining & development A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure survival of the littlest.Compensation and Benefits (dependent on the franchise owner):Competitive...


  • Chester, United States British Swim School of Chesterfield Full time

    Job DescriptionJob DescriptionBenefits:Flexible scheduleOpportunity for advancementTraining & development A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure survival of the littlest.Compensation and Benefits (dependent on the franchise owner):Competitive...


  • West Chester, United States BRANTS Vision Full time

    Job DescriptionJob DescriptionSalary: $12 per hour plus commissionQueen City Harley-Davidson Customer Experience Center!!!Start your new career with us!!We are looking for bright, enthusiastic, and motivated individuals with a passion for the sport of motorcycling coupled with providing a premium customer experience to become a member of the exclusive Queen...


  • West Chester, United States BRANTS Vision Full time

    Job DescriptionJob DescriptionSalary: $12 per hour plus commissionQueen City Harley-Davidson Customer Experience Center!!!Start your new career with us!!We are looking for bright, enthusiastic, and motivated individuals with a passion for the sport of motorcycling coupled with providing a premium customer experience to become a member of the exclusive Queen...


  • West Chester, United States Container Port Group Full time

    ** Customer Experience Specialist** **Job Category****:** Operations **Requisition Number****:** ACCOU001902 Showing 1 location **Job Details** **Description** ContainerPort Group is looking for a Customer Experience Specialist to join our CX team in Cincinnati or Cleveland, OH! The Account Coordinator / Specialist will manage the daily processing of key...


  • West Chester, United States Container Port Group Full time

    ** Customer Experience Specialist** **Job Category****:** Operations **Requisition Number****:** ACCOU001902 Showing 1 location **Job Details** **Description** ContainerPort Group is looking for a Customer Experience Specialist to join our CX team in Cincinnati or Cleveland, OH! The Account Coordinator / Specialist will manage the daily processing of key...

  • Director of Finance

    1 week ago


    Chester, United States Devereux Advanced Behavioral Health Full time

    Director of Finance West Chester , Pennsylvania Apply Now Director of Finance and Support Services Are you a skilled senior finance professional with strong administrative skills? Do you have operational and programmatic experience in a multi-disciplinary treatment environment in a comparable organization? Are you a servant leader who can guide and mentor a...


  • Chester, United States Devereux Advanced Behavioral Health Full time

    Director of Finance West Chester , Pennsylvania Apply Now Director of Finance and Support Services Are you a skilled senior finance professional with strong administrative skills? Do you have operational and programmatic experience in a multi-disciplinary treatment environment in a comparable organization? Are you a servant leader who can guide and mentor a...


  • Chester, United States Widener University Full time

    **Job no**: 493160 **Work type**: Full-time **Location**: Chester **Categories**: Administrators Widener University is currently seeking a Director of Employee Relations. Reporting to the Associate Vice President, Human Resources, this role serves as a consultative business partner and strategist in the areas of employee relations, conflict mediation,...

  • Funeral Director

    1 week ago


    Chester, United States Cremstar of NJ Full time $50,000

    Chester, PA Funeral Home looking for an entrepreneurial, tech-savvy, fully licensed Funeral Director/Supervisor with at least two years of work experience.Those licensed in more than one state preferred (e.g. both PA and DE or PA and MD). If you're not yet licensed in a second state, we'll help you do so.Position Overview:Our new website features an...

  • Funeral Director

    1 day ago


    Chester, United States Cremstar of NJ Full time $50,000

    Chester, PA Funeral Home looking for an entrepreneurial, tech-savvy, fully licensed Funeral Director/Supervisor with at least two years of work experience.Those licensed in more than one state preferred (e.g. both PA and DE or PA and MD). If you're not yet licensed in a second state, we'll help you do so.Position Overview:Our new website features an...


  • Chester, United States Trinity Rehab Full time

    Job DescriptionJob DescriptionJoin Trinity Rehab as a Full Time Physical Therapist Clinic Director and be part of our dynamic team where your expertise will make a real impact on our patients' lives. You will have the opportunity to lead and shape our outpatient orthopedic services, bringing your supervisory skills to the forefront. At Trinity Rehab, you...


  • Chester, United States Friendship Public Charter Schools Full time

    Overview Friendship Public Charter School operates a thriving network of college preparatory public charter schools. Headquartered in Washington, DC. Friendship serves over 4,800 students in preschool to grade 12 and guides a growing network of alumni to college completion annually. Our mission is to prepare students to become ethical, literate,...


  • Chester, United States Friendship Public Charter Schools Full time

    Overview Friendship Public Charter School operates a thriving network of college preparatory public charter schools. Headquartered in Washington, DC. Friendship serves over 4,800 students in preschool to grade 12 and guides a growing network of alumni to college completion annually. Our mission is to prepare students to become ethical, literate,...

  • Director of Finance

    1 month ago


    West Chester, United States Devereux Advanced Behavioral Health Full time

    Description: **Director of Finance and Support Services** Are you a skilled senior finance professional with strong administrative skills? Do you have operational and programmatic experience in a multi-disciplinary treatment environment in a comparable organization? Are you a servant leader who can guide and mentor a team to deliver financial and support...

  • Service Director

    1 week ago


    Chester, United States Gallery Residential Full time

    Job DescriptionJob DescriptionJob Title: Service DirectorDepartment: Property ManagementReports To: Community DirectorFLSA Status: Non-ExemptPosition Summary: The Service Director oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the property meet the Company’s...

  • Service Director

    5 days ago


    Chester, United States Gallery Residential Full time

    Job DescriptionJob DescriptionJob Title: Service DirectorDepartment: Property ManagementReports To: Community DirectorFLSA Status: Non-ExemptPosition Summary: The Service Director oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the property meet the Company’s...

  • Service Director

    1 day ago


    Chester, United States Gallery Residential Full time

    Job DescriptionJob DescriptionJob Title: Service DirectorDepartment: Property ManagementReports To: Community DirectorFLSA Status: Non-ExemptPosition Summary: The Service Director oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the property meet the Company’s...

  • Service Director

    1 week ago


    Chester, United States Gallery Residential Full time

    Position Summary: The Service Director oversees and performs technical and mechanical work that ensures the inside and external buildings, grounds, amenities, and common areas of the property meet the Company’s standards for cleanliness, appearance, safety, and overall functionality by performing maintenance related tasks. Organizational...