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Customer Service

3 months ago

San Diego, United States Cycles Consulting, inc. Full time

Do you enjoy working with people?
Are you looking for an opportunity to challenge yourself and learn new skills?
If you answered yes to these questions then you may just be the person our firm is looking for We are actively searching for a dedicated Customer Service & Sales Associate to add to our diverse team of professionals.

Our company works with our clients to connect them with their target audiences and generate revenue through reliable brand advertising and client-facing. Many years of success working with clients all over the country has led us to the worlds leading providers of technology and communications services. Through our partnership, we have been able to foster a culture built around our principles, which define how we approach interactions with our employees, customers, and communities and affect every element of our organization.

As a Customer Service & Sales Associate, youll be in charge of your own professional development.

To help maintain our high standard to an excellent customer experience, youll use your unique abilities, desire for growth, and customer service skills and will be responsible for the following:

  • Providing customers with products and support that help to simplify and organize their lives
  • Using targeted marketing lists to identify and pursue new sales leads
  • Processing sales orders, order changes, installation dates, and cancellations
  • Providing product sales and support to customers, other Customer Service & Sales Associate, as well as our outside sales team
  • Completing tasks including building marketing campaigns, attending live events, and following up on customer orders ensuring superior customer service at all times
  • Excelling in a team-based, competitive environment
  • Working with the account team on growth and retention of client accounts
Requirements of the Customer Service & Sales Associate
  • A high school diploma or GED equivalent is a bonus but not required
  • 0 - 3 years of experience working in customer service, sales, retail, or hospitality industries
  • Reliable transportation
  • Ability to communicate effectively, actively listen, and problem solve
  • Ability to work well individually and in a team environment
  • Strong sales and closing skills and the ability to overcome objections


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