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Customer Service Representative

2 months ago

San Diego, United States Clear Label Full time

Company Description

Clear Label is a customer engagement company based in San Diego, CA. We specialize in tailoring campaigns to suit our clients' brands and provide exceptional customer service across various marketing platforms. Our team is dedicated to being the best first impression for brands. With the rise in streaming services our events team has a massive re-allocation of budget from tv, radio etc - we need customer service agents to engage with customers on behalf of our nationwide brands at these events in San Diego.

Role Description

This is a full-time on-site role for a Customer Service Representative at Clear Label in San Diego, CA. The Customer Service Representative will be responsible for ensuring customer satisfaction, providing excellent customer support, and delivering a positive customer experience on a day-to-day basis.

Qualifications

  • Customer Service Representatives, Customer Support, and Customer Satisfaction skills
  • Customer Service and Customer Experience expertise
  • Strong communication and interpersonal skills
  • Ability to handle challenging situations with a positive attitude
  • Experience in a customer-facing role
  • Knowledge of CRM systems and IOS software
  • Attention to detail and problem-solving skills
  • High school diploma or equivalent; some college preferred