Client Ambassador
2 weeks ago
The Salvation Army, an international movement, is an evangelical part of the universal Christian church.Its message is based on the Bible.Its ministry is motivated by the love of God.Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Position Summary
Under direction of the Operations Coordinator, the Ambassador is responsible for helping transform the lives of our homeless residents by ensuring the well-being and safety of our residents, performing light maintenance and housekeeping, assist with intake process and front desk responsibilities. There are three shifts including some with weekend time.Exact duties vary by shift.
Specific Duties
Responsibilities
- Well-being of Residents
- Using a trauma informed care approach to help our residents transform their lives
- Use conflict resolution and de-escalation communication strategies with residents displaying disruptive behavior.
- Assist in serving food to residents.
- Refer residents to Case Managers as needed.
- Security of Residents and Facility
- Patrol buildings and grounds hourly to ensure the safety of all guests. Check all doors, gates and perimeter.
- Notify Residents if their actions don't meet facility guidelines.
- Assist in Light Housekeeping and Maintenance
- Change and launder bedding and towels.
- Sweep and mop resident rooms and dining hall as needed, empty trash.
- Clean Restrooms and Laundry Room as needed and keep restrooms supplied.
- Help maintain grounds for safety and cleanliness.
- Front Desk
- Provide welcoming environment by monitoring desk, answering shelter phone and perform intake duties of assigned shift.
- Complete required data entry on Salvation Army software.
- Driving
- Drive residents to various resources and appointments throughout Orange County.
- Help guests move into permanent housing or housing appointments as needed
- Assist in maintaining vehicles with cleaning and routine maintenance as needed.
- Maintain mileage record in each vehicle.
- Submit gas receipts and maintenance records.
Working Conditions
Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis.Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.Ability to operate computer, fax and telephone. Ability to lift to 25 lbs.
Minimum Qualifications
- High School Graduate or GED with 1year work experience.
- Minimum 1 year sobriety along with consistent participation/attendance in a Support Group.
- Experience in or basic knowledge of mental health, homelessness and/or addictions fields preferred.
- Criminal background check is required.
- MVR (motor vehicle record) check if necessary.
- Basic literacy and computer skills.
- CPR and First Aid certification must be obtained in one month of start date.
- Ability to exercise sound judgment in carrying out assignments independently.
- Good time management skills.
- Good oral and written communication skills.
- Strong sense of workplace ethics and understanding of confidentiality protocols.
- Ability to answer telephone, greet visitors, and interact with clients and other staff members in a courteous, professional, respectful manner.
- Ability to effectively use office equipment (fax and copies).
- Proactively identify vehicular maintenance
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
-
Client Ambassador
1 month ago
Anaheim, United States Experiential Group Full timeWe are a community focused outreach firm based in Southern California with an exciting new client opportunity. We’re committed to helping our community gain access to reliable communication services through hands-on outreach campaigns. To expand outreach, we are hiring an Entry Level Client Ambassador in the Orange County area. As a member of our team, you...
-
Customer Service Ambassador
4 days ago
Anaheim, California, United States Primetech Services Full time**About Primetech Services**Primetech Services is a rapidly expanding enterprise specializing in residential sales and customer enrollment services. Our mission is to provide exceptional solutions to homeowners while delivering top-notch customer experiences.**Job Overview**We are seeking an enthusiastic and motivated Entry Level Customer Service...
-
Customer Service Ambassador
4 days ago
Anaheim, California, United States Bedrosians Full timeJob OverviewAs a Customer Service Representative at Bedrosians, you will play a vital role in delivering exceptional customer experiences and driving business growth. You will be responsible for providing top-notch support to clients, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProvide expert guidance and support to...
-
Customer Service Ambassador
1 week ago
Anaheim, California, United States Path-Arc Full timeJob Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Path-Arc. As a key member of our support team, you will be responsible for delivering exceptional customer experiences and resolving customer inquiries in a timely and professional manner.Key Responsibilities:Customer Service:...
-
Entry Level Management Trainee
1 week ago
anaheim, United States THRIV3 Marketing Full time**Position is on-site in SANTA ANA**NOW HIRING! Entry-Level Management Trainee position Are you a recent graduate or someone eager to launch a dynamic career? Our client in Santa Ana is seeking a motivated Entry-Level Management Trainee to join their team. This full-time position offers weekly pay and is designed for those ready to advance quickly from...
-
Entry Level Management Trainee
4 weeks ago
Anaheim, United States THRIV3 Marketing Full time**Position is on-site in SANTA ANA**NOW HIRING! Entry-Level Management Trainee position Are you a recent graduate or someone eager to launch a dynamic career? Our client in Santa Ana is seeking a motivated Entry-Level Management Trainee to join their team. This full-time position offers weekly pay and is designed for those ready to advance quickly from...
-
Entry Level Management Trainee
4 weeks ago
Anaheim, United States THRIV3 Marketing Full time**Position is on-site in SANTA ANA**NOW HIRING! Entry-Level Management Trainee position Are you a recent graduate or someone eager to launch a dynamic career? Our client in Santa Ana is seeking a motivated Entry-Level Management Trainee to join their team. This full-time position offers weekly pay and is designed for those ready to advance quickly from...
-
Customer Service
3 weeks ago
Anaheim, United States EVS Inc Full time $45,000 - $50,000Job DescriptionJob DescriptionWe are currently on the lookout for an IMMEDIATE & FULL-TIME Customer Service & Communications Specialist to join our client’s marketing & customer service team!The Customer Service & Communications Specialist will be tasked with supporting the efforts of our marketing campaigns and promotional customer service taking place...
-
Apartment Leasing Representative
6 days ago
Anaheim, United States Career Strategies Full timeJob OverviewCareer Strategies is seeking highly motivated and detail-oriented individuals to fill Apartment Leasing Consultant positions in various Orange County communities. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our communities, and driving sales growth.Key ResponsibilitiesCommunity...
-
Construction Planner
3 weeks ago
Anaheim, United States Ledgent Technology Full timeOur client who is a multinational entertainment conglomerate located in Anaheim CA is currently seeking an onsite Construction Planner with strong Airtable experience. 18 month contract$47-55/hr W2Architecture & Facilities Engineering (A&FE) is looking for a Planner to support the development and sustainment of assets and projects. Our department oversees a...
-
Construction Planner
3 weeks ago
Anaheim, United States Ledgent Technology Full timeOur client who is a multinational entertainment conglomerate located in Anaheim CA is currently seeking an onsite Construction Planner with strong Airtable experience. 18 month contract $47-55/hr W2 Architecture & Facilities Engineering (A&FE) is looking for a Planner to support the development and sustainment of assets and projects. Our department...
-
Construction Planner
4 weeks ago
Anaheim, United States Ledgent Technology Full timeOur client who is a multinational entertainment conglomerate located in Anaheim CA is currently seeking an onsite Construction Planner with strong Airtable experience. 18 month contract$47-55/hr W2 Architecture & Facilities Engineering (A&FE) is looking for a Planner to support the development and sustainment of assets and projects. Our department oversees a...
-
Community Engagement Representative
2 weeks ago
Anaheim, California, United States The Salvation Army USA Western Territory Full timeMission OverviewThe Salvation Army is a global organization that embodies the principles of the Christian faith. Our message is rooted in biblical teachings, and our work is driven by the compassion of God. Our core mission is to share the gospel of Jesus Christ and to address human needs in His name, without discrimination.Position OverviewUnder the...