Program Manager, Anti-Human Exploitation, Financial Crimes Cash App

6 days ago


Washington, United States Block USA Full time
Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers.

Job Description

The mission of the Financial Crimes organization at Block has a core focus to identify and report suspected money laundering, terrorist financing or other unlawful activity in accordance with Block's Anti-Money Laundering and Counter Terrorist Financing Policy. You will report to the Head of Intelligence which is part of the Cash App Global Financial Crimes organization.

As the Anti-Human Exploitation Program Manager you will support the overall Financial Crimes mission by leading, designing and implementing a program focused on combating human exploitation on the Cash App platform with a focus on preventing the sale of child sex abuse material (CSAM) and payments which involve human trafficking. This entails devising a risk prevention strategy, implementing tools to enhance detection capabilities, and offering guidance in all aspects of human exploitation, including bolstering relationships with law enforcement and NGOs.

You Will:
  • Ingest and manage intelligence related to human exploitation activity to inform policies, investigation enhancements, product controls and other areas of the business where relevant
  • Collaborate with Compliance leads and relevant business stakeholders including the Executive Leadership team to implement the anti-human exploitation strategy
  • Partner and lead cross platform collaboration, ensuring knowledge sharing across Block Inc., investigative teams
  • Develop procedures applicable to relevant teams, including iterating on existing workflows to streamline and improve identification of activity
  • Work with other Compliance Team members to develop technical specifications for tool enhancements or new tool build
  • Understand the regulatory landscape and compliance requirements; with emphasis on applicable BSA/AML requirements for detection of potentially suspicious activity related to human exploitation
  • Provide guidance, insight and act as an escalation point for matters related to human exploitation which includes making recommendations to various stakeholders across the Cash App organization
  • Expand and strengthen partnerships with law enforcement and non-governmental organizations (NGOs)
  • Attend relevant seminars and conferences as a representative of Cash App to stay informed about CSAM and Human Trafficking issues. This involves participating in panel discussions and public speaking events to share industry trends and best practices.
  • Present to Compliance senior leadership and partners across the company to provide updates on the anti-human exploitation strategy
**It is possible that this role will be exposed to harmful content as part of the core role and in response to escalation requests.

Qualifications

You Have:
  • 8+ years related industry experience with at least four years with an NGO focused on human exploitation activity.
  • Bachelor's degree
  • Strong understanding of human exploitation activity, including the sale of CSAM, sextortion, romance scams and payments for human trafficking
  • Excellent cross-functional project management skills, excellent communication skills and a passion to unite people behind a common goal
  • Project management experience, which includes ability to document, measure, track and communicate results and overall effectiveness of implemented strategies
Even better:
  • Direct experience managing law enforcement and/or NGO partnerships
  • Direct experience designing detection modeling and controls
  • Knowledge of AML regulations, risks and typologies
Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $142,000 - USD $213,000
Zone B: USD $132,100 - USD $198,100
Zone C: USD $124,900 - USD $187,300
Zone D: USD $113,600 - USD $170,400

To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:
  • Healthcare coverage (Medical, Vision and Dental insurance)
  • Health Savings Account and Flexible Spending Account
  • Retirement Plans including company match
  • Employee Stock Purchase Program
  • Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
  • Paid parental and caregiving leave
  • Paid time off (including 12 paid holidays)
  • Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
  • Learning and Development resources
  • Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.

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